Dillon McDonough
Consultant Agent at Geek Squad at Best Buy- Claim this Profile
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Topline Score
Bio
Credentials
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Microsoft Technology Associate: Windows Operating System Fundamentals (MTA)
Scarlet OaksNov, 2019- Oct, 2024
Experience
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Geek Squad at Best Buy
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Consultant Agent
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Apr 2022 - Present
Help clients understand procedure and process we take to solve any issues with devices through simple explanations for complex issues/systems/processes. Help clients understand procedure and process we take to solve any issues with devices through simple explanations for complex issues/systems/processes.
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US Army
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United States
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Armed Forces
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700 & Above Employee
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Specialist
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Aug 2020 - Present
Work with Communication equipment, Troubleshoot Technology, Communicate effectively to leaders, and Report any issues to upper leadership. Work with Communication equipment, Troubleshoot Technology, Communicate effectively to leaders, and Report any issues to upper leadership.
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Freelance, self-employed
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Montgomery, OH, USA
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Hardware Technician
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Dec 2019 - Present
Operate a personal side business to repair phones, computers and other tech for friends, family, and people who come to me for repairs and advice on repair information. Operate a personal side business to repair phones, computers and other tech for friends, family, and people who come to me for repairs and advice on repair information.
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CPR Cell Phone Repair
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United States
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Retail
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200 - 300 Employee
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Cell Phone Reapair Technician
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Nov 2020 - May 2021
Performed in several different areas of hardware spanning from cell phones, laptops, tablets, consoles. Diagnosed and repaired almost any type of hardware that was repairable. Performed in several different areas of hardware spanning from cell phones, laptops, tablets, consoles. Diagnosed and repaired almost any type of hardware that was repairable.
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The Wendy's Company
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United States
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Restaurants
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700 & Above Employee
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Crew Member
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Nov 2018 - Nov 2020
Worked with costumers at the register. Communicated with supervisor and maintained multiple stations such as grill, fryer, drive thru, and register. Worked with costumers at the register. Communicated with supervisor and maintained multiple stations such as grill, fryer, drive thru, and register.
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Education
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2022 - 2027
University of Cincinnati
Bachelor of Science in Computer Engineering, Information Technology Networking & Cybersecurity -
2021 - 2022
US Army Signal School
Associate of IT, Information Technology -
2019 - 2021
Scarlet Oaks
C, Computer and Information Sciences, General -
2017 - 2021
Sycamore High School
High School Diploma, N/A
Community
