Experience

Progressive Technologies

• United States
• Telecommunications
• 1 - 100 Employee

• Data Specialist

  • May 2018 - Present

  • Exhibit excellent mechanical knowledge of machines and tools, including design, use, repair, and maintenance. • Examine and mend program systems and components. • Inspect network issues, developing fixes, and troubleshooting problems to maintain organizational effectiveness. • Installed and managed connected hardware and application components to assure nonstop environment operations. • Deployed as well as affixed network cables, including fiber optic cables, Ethernet cables and other networking cabling and conduits. • Designed hardware devices and software settings to optimize network performance



Kabec

• Ghana
• Non-profit Organizations

• Construction

  • Nov 2015 - May 2018

  Skilled Laborer Skilled Laborer


Ideal Construction
• United States
• Construction
• 1 - 100 Employee
• Construction Laborer

  • Jan 2015 - Nov 2015


AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Sales Representative

  • Jul 2014 - Jan 2015

  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints. • Managed customer expectations by clarifying needs, identifying options, and recommending products and services. • Documented conversations with customers to track requests, problems, and solutions. • Consulted with customers to determine best methods to resolve service and billing issues. • Answered, screened, and processed high volume of calls daily with call management system and web-based communications. • Resolved inquiries to consistently meet performance benchmarks.


Walmart
• United States
• Retail
• 700 & Above Employee
• Sales Associate

  • Dec 2012 - Jul 2014