Experience

Accenture

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Accounts Receivable OTC/ Accounts payable

  • Apr 2014 - Present

  • Responsible for overall functioning and managing team towards meet Client deliverables. • On daily basis connect with offshore team to check their requirements to prioritize activities. • Managing checklist and tracker for adequate controls in place and ensure to avoid errors and improve quality in deliverables. • Initiating process improvement and system enhancement projects using lean methodology. • Maintaining leave planner for associates to create backup and implement the same to avoid production impact. • Handling process & applications issues and trouble shoots. • Providing training for the new employees and allocate buddy training with senior associates. • Collation of process data (SOP & Samples) to share internal or external audit team. • Nominating the team members to conduct adequate training to improve process knowledge. • Allocating goals on monthly basis for each associate to meet the target and tracking their achievements on that. • Evaluate appraisal for team members based on their performance for the year. Show less



Cognizant

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Process Executive

  • Oct 2009 - 2013

  • Performing 100% internal quality check for the processes • Coordination and management of the Unapplied Receipts • Client handling • Reconcile the statements between the vendor and store. • Preparing and maintaining the service delivery documents for internal audit on monthly basis • Preparing Weekly/Monthly Metrics and discuss the same with the Top-level management and the Customers • Track weekly production report and send it to clients. • Handling business unit and offshore team queries. Show less