Dilanka Sandunil
Manager NOC at HUTCHISON TELECOMMUNICATIONS LANKA (PRIVATE) LIMITED- Claim this Profile
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Bio
Nilan Wickrama
Mr. Dilanka is a brilliant manager who really understands how to get the best out of a team. I was fortunate enough to work with him for more than six years at Hutchison telecommunication. He was able to navigate the NOC team through the most challenging Network Merging Project during 2019 - 2022. Dilanka’s ability to manage difficult situations and pressure is a key value I appreciate all the time and he knows how to achieve business targets while maintaining a pleasant working environment for the subordinates. Dilanka is always an asset to a company not only in management but in technical aspects as well since he is one of the senior BSS engineers that the company has today.
Nilan Wickrama
Mr. Dilanka is a brilliant manager who really understands how to get the best out of a team. I was fortunate enough to work with him for more than six years at Hutchison telecommunication. He was able to navigate the NOC team through the most challenging Network Merging Project during 2019 - 2022. Dilanka’s ability to manage difficult situations and pressure is a key value I appreciate all the time and he knows how to achieve business targets while maintaining a pleasant working environment for the subordinates. Dilanka is always an asset to a company not only in management but in technical aspects as well since he is one of the senior BSS engineers that the company has today.
Nilan Wickrama
Mr. Dilanka is a brilliant manager who really understands how to get the best out of a team. I was fortunate enough to work with him for more than six years at Hutchison telecommunication. He was able to navigate the NOC team through the most challenging Network Merging Project during 2019 - 2022. Dilanka’s ability to manage difficult situations and pressure is a key value I appreciate all the time and he knows how to achieve business targets while maintaining a pleasant working environment for the subordinates. Dilanka is always an asset to a company not only in management but in technical aspects as well since he is one of the senior BSS engineers that the company has today.
Nilan Wickrama
Mr. Dilanka is a brilliant manager who really understands how to get the best out of a team. I was fortunate enough to work with him for more than six years at Hutchison telecommunication. He was able to navigate the NOC team through the most challenging Network Merging Project during 2019 - 2022. Dilanka’s ability to manage difficult situations and pressure is a key value I appreciate all the time and he knows how to achieve business targets while maintaining a pleasant working environment for the subordinates. Dilanka is always an asset to a company not only in management but in technical aspects as well since he is one of the senior BSS engineers that the company has today.
Credentials
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Certified ScrumMaster® (CSM®)
Scrum AllianceMar, 2023- Nov, 2024
Experience
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HUTCHISON TELECOMMUNICATIONS LANKA (PRIVATE) LIMITED
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Sri Lanka
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Telecommunications
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1 - 100 Employee
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Manager NOC
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Jan 2020 - Present
NOC Manager;Overall Supervision of the Telecom Network, NOC/SOC & Data Center operation and Technical customer Complaint Management.Provide the solid technical solutions for Customer Complaints through the gain experience and knowledge of 2G, 3G,4G,5G,IoT,Cloud services,fixed Network etc..Keep the Team motivated, coaching, training and building strong cooperative and speak- up culture to fulfill the Telecom service needs.Situationally strategic changes for people manage and system management to get maximum output to success the operation.Plan, direct, control, organize and monitor Telecom Service process to enhance the system productivity, network system Security and customer experience management.Handling and Negotiating the higher management, Vendors and peer teams to fulfill the company target in best-way.Managing, Preparing and analyzing Network Management Reports and give the recommendations to forecast network capacity trend, Opex & Capex requirement.Network updates Escalations to Management and follow-up, manage third party vendors, working with cross functional teams.Daily / Weekly/ Monthly Network report (Access & Core) and Project Progress Report preparation.Project Manager;Lead the iNOC OSS (Operation support system) project using agile methods with cutover of 13 live systems to a single unified platform.Vendor management, RFP and contract management for multimillion-dollar large scale projects.Scheduling regular risk and system develop meetings to identify, analyze, prioritize the system requirement to take necessary actions to mitigate the risk espouse and enhance system user-friendliness respectively. -Managing End users by identifying struggles and opportunities to provide workable solution. Lead the successful network merger with Etisalat maximizing the synergies while modernizing the entire network with 4G technology.
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Base Station Subsystem (BSS) Engineer / Snr.Engineer
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Mar 2010 - Dec 2019
Project Snr.Engineer; Technical led the Hutchison & Etisalat 1st Mobile Networks merging project in Sri Lnaka; Merging two access network/RAN Sharing, NFV Core Network, Tier 03 Data Center, ratification of full systems Lead project implementation and configurations; BTS, NodeB, eNodeB, BSC, RNC network elements Migration and Swapping projects, transport network conversion projects, Base Station Subsystem Engineer/Snr.Engineer; Installation, Integration, Commissioning & OAM of both ZTE and Huawei System Access Network Elements & GSM/UMTS/LTE; BSC, RNC, MBSC, EMS, NodeB, BTS, eNodeB, Software and Capacity upgrade for both ZTE and Huawei Network Elements Analyzing and troubleshooting Access Network Elements; Controlling and Managing Regional Operations Performed Accepting Testing for Network Elements with the Vendors. Coordinate with vendors to get the required support for OSS maintenance activities
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Education
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2010 - 2015
University of Moratuwa
PG. Dip in Telecommunication, Telecommunications -
2014 - 2015
Cardiff Metropolitan University
Master of Business Administration (MBA), Business Administration and Management, General -
2009 - 2009
Institute of Personnel Management (IPM)
Certificate, Human Resources Management/Personnel Administration, General -
2005 - 2009
University of Ruhuna
Bachelor's degree, Electrical, Electronics and Communications Engineering -
Innova strategies
PMP preparation course, Project Management
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