Experience

Futurionic

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• AVP Marketing

  • Nov 2022 - Present

  Helping clients with automating their Sales and after sales services processes. We are implementation partners for all major CRM Solutions including Salesforse, HubSpot, Zoho, Grammarly, etc. Helping clients with automating their Sales and after sales services processes. We are implementation partners for all major CRM Solutions including Salesforse, HubSpot, Zoho, Grammarly, etc.



NoBroker.com

• India
• Real Estate
• 700 & Above Employee

• Senior Relationship Manager

  • Sep 2020 - May 2022

  Customer relationship management across various industries, I have a strong background in handling customer inquiries, managing client escalations, conducting both inbound and outbound operations, and overseeing document management. Additionally, My experience in product and service management makes you well-equipped to manage a team effectively. My work at Nobroker further strengthens your skills in the field. Customer relationship management across various industries, I have a strong background in handling customer inquiries, managing client escalations, conducting both inbound and outbound operations, and overseeing document management. Additionally, My experience in product and service management makes you well-equipped to manage a team effectively. My work at Nobroker further strengthens your skills in the field.



Eventuality technology and service PVT LTD,

• Customer Service Representative

  • Jul 2018 - Aug 2020

  Addressed customer service enquires quickly and accurately. Served as point of escalation for complex customer issues, capturing timely resolution to drive client retention. Assisted in fulfilment of customer orders placed in person, via email, online and by telephone. Supported customer satisfaction, addressing escalated complaints with diplomacy and acknowledgment. Addressed technical difficulties by quickly identifying and troubleshooting customer issues to achieve timely first-time resolution. Show less



MyAnatomy Integration

• India
• Staffing and Recruiting
• 1 - 100 Employee

• Program Coordinator

  • Feb 2018 - Jun 2018

  In MyAnatomy, I have to call TPOs (training placement officer) on a daily basis to explain about MyAnatomy platform, Get the data from there colleges student for MyAnatomy platform engaging more. I have scheduled the exam link with the student with the help of MyAnatomy team. Coordinate with TPO for placement round with the company placement. In MyAnatomy, I have to call TPOs (training placement officer) on a daily basis to explain about MyAnatomy platform, Get the data from there colleges student for MyAnatomy platform engaging more. I have scheduled the exam link with the student with the help of MyAnatomy team. Coordinate with TPO for placement round with the company placement.



capvision investment advisory

• Business Supplies & Equipment
• 1 - 100 Employee

• Customer Support Agent

  • Aug 2016 - Jan 2018

  I was responsible for cold leads ,which got from some other data resources , I was responsible to call them and insisted to buy are services , i was making around daily 100 calls to meet the company requirement , I was taking care of all the data in an excel sheet to process then future. I was responsible for cold leads ,which got from some other data resources , I was responsible to call them and insisted to buy are services , i was making around daily 100 calls to meet the company requirement , I was taking care of all the data in an excel sheet to process then future.