Experience

MBS

• United States
• Education
• 200 - 300 Employee

• Senior Account Manager

  • Aug 2019 - Present

• Account Manager

  • Feb 2015 - Present

• Account Manager

  • Feb 2015 - Present

  Run various reports to communicate to the client, record tracking or management. Keep client records up to date in all databases. Manage and solve conflicts with clients. Interact and coordinate with internal staff in other departments on issues, new products/procedures and work toward solutions. Meet deadlines for clients and MBS. Audit every booklist and bookstore throughout the year. Identify development potential in clients by studying current school objectives; communicating with key members at the school; identifying and evaluating additional needs; analyzing opportunities. Develop sales growth by explaining current products, service enhancements and additions; introducing new products and services. Update job knowledge by participating in educational opportunities; reading professional publications. Complete required training and development objectives within the assigned time frame.



FCB Banks

• Universal Banker

  • May 2017 - Feb 2018

  Established new customer accounts including checking, savings, SDB. Balanced daily cash deposits and bank vault inventory with zero error rate. Maintained confidentiality of bank records and client information. Adhered to FCB Banks security and audit procedures. Supplied tellers with coin and currency as needed. Assisted loan officers with any help needed. Established new customer accounts including checking, savings, SDB. Balanced daily cash deposits and bank vault inventory with zero error rate. Maintained confidentiality of bank records and client information. Adhered to FCB Banks security and audit procedures. Supplied tellers with coin and currency as needed. Assisted loan officers with any help needed.



Walgreens

• Shift Lead

  • Dec 2008 - Feb 2015

  Liaison between upper management and employees. Pharmacy Technician: inventory controlling Cash handling Ordering product, vendor ordering, item management Customer Service Liaison between upper management and employees. Pharmacy Technician: inventory controlling Cash handling Ordering product, vendor ordering, item management Customer Service