Dijana Ljubičić
Team Leader at Xiaomi Serbia- Claim this Profile
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Experience
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Xiaomi Serbia
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Serbia
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Technology, Information and Internet
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1 - 100 Employee
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Team Leader
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Jul 2023 - Present
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Brand Ambassador
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Feb 2022 - Present
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Team Leader
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May 2022 - Jul 2022
As a team leader, I am in charge of leading a six-member team, training and mentoring new employees, creating a positive working atmosphere and motivating brand ambassadors, as well as monitoring and reporting on their work in partner stores ensuring the realization of defined sales goals.
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Samsung Electronics
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South Korea
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Computers and Electronics Manufacturing
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700 & Above Employee
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Brand Ambassador
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Oct 2019 - Jan 2022
As Samsung Brand Ambassador, I gained knowledge about devices and technologies, educated customers and partners about the devices as well as conducted after-sales and promotional activities, which influenced the increase in sales. As Samsung Brand Ambassador, I gained knowledge about devices and technologies, educated customers and partners about the devices as well as conducted after-sales and promotional activities, which influenced the increase in sales.
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After Sales Advisor
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Jul 2019 - Sep 2019
I was accountable for communication with clients who had trouble with their mobile device. I provided consultation and assistance to clients regarding handling and setting up the device. I was accountable for communication with clients who had trouble with their mobile device. I provided consultation and assistance to clients regarding handling and setting up the device.
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Education
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Secondary School of Economics
Economics