Dijana Milojevic

IT Project Manager at Inspira grupa
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Contact Information
Location
Serbia, RS
Languages
  • Serbian Native or bilingual proficiency
  • English Professional working proficiency
  • German Elementary proficiency
  • Spanish Elementary proficiency

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Credentials

  • Introduction to Python Programming Course
    Dataquest.io
    May, 2023
    - Sep, 2024
  • The Fundamentals of Digital Marketing
    Google
    Feb, 2019
    - Sep, 2024
  • GA4
    Google
    Jan, 2023
    - Sep, 2024
  • Google Analytics for Beginners
    Google Analytics Academy
    Oct, 2019
    - Sep, 2024

Experience

    • Serbia
    • Software Development
    • 1 - 100 Employee
    • IT Project Manager
      • Jun 2020 - Present

      The position I am currently working on includes a wide range of business and operational skills that are applied in the following business areas: - site and functionality development; - management of business requirements; - prioritization of tasks; - communication with developers; - writing tasks for developers; - controlling the task realization process; - testing process for completed tasks; - projects related to technical setup, connection and transferring data from CRM to ERP systems; - projects that pertain the most possible automatization within multiple systems. Show less

    • Digital Marketing Manager
      • Nov 2019 - Jun 2020

      Maintenance and management of the PhotoClub202 pages on social networks - Facebook and Instagram. Managing Facebook Ads Manager and creating content for advertising on social networks. Maintaining the WordPress website of the photo club, by entering specific content, managing SEO within plugins like YOAST. Monitoring of relevant indicators from the UA Google Analytics. Maintenance and management of the PhotoClub202 pages on social networks - Facebook and Instagram. Managing Facebook Ads Manager and creating content for advertising on social networks. Maintaining the WordPress website of the photo club, by entering specific content, managing SEO within plugins like YOAST. Monitoring of relevant indicators from the UA Google Analytics.

    • Sales Representative
      • Sep 2017 - May 2020

      Selling tourist arrangements: working with clients and processing inquiries for tourist trips. Cooperation and communication with travel organizers (tour operators). Presenting the offer of transportation and accommodation based on selected services as a package deal for potential clients. Searching the hotel reservation systems and available accommodation capacities at the desired tourist destination. Booking and organizing transportation to certain tourist destinations. Keeping records of sold arrangements, invoicing, collection of arrangements, records of payments to service providers. Selling international health insurance policies using insurance company’s software. Show less

    • Travel arrangements Sales Manager
      • Oct 2015 - Oct 2016

      - Promotion and sale of products and services from the agency program; - Reservations, changing or canceling of the arrangements; - Transportation to a certain destination; - Business cooperation with tour operators, insurance and transport companies; - Making contracts for clients; - Record keeping; - Administration. - Promotion and sale of products and services from the agency program; - Reservations, changing or canceling of the arrangements; - Transportation to a certain destination; - Business cooperation with tour operators, insurance and transport companies; - Making contracts for clients; - Record keeping; - Administration.

    • Freelance Tour Guide
      • Sep 2012 - Sep 2013

      - Tour guiding; - Presenting national and local history, curiosities and other interesting facts about destinations and sites that are in the tour program involved; - Controling the time scheduled, which needs to be strictly respected; - Paying tickets for tourist sites; - Dealing with different - more or less pleasant situations during the tour; - Usage of communication skills; - Organizing skills; - Time management skills; - Writing of tour reports. - Tour guiding; - Presenting national and local history, curiosities and other interesting facts about destinations and sites that are in the tour program involved; - Controling the time scheduled, which needs to be strictly respected; - Paying tickets for tourist sites; - Dealing with different - more or less pleasant situations during the tour; - Usage of communication skills; - Organizing skills; - Time management skills; - Writing of tour reports.

    • 1 - 100 Employee
    • Promoter
      • Aug 2012 - Sep 2013

      - Presentation of products at the point of sale in order to establish communication with consumers and create a positive attitude about products, that will result to the purchasing process; - Up to date reports about selling of the products. - Presentation of products at the point of sale in order to establish communication with consumers and create a positive attitude about products, that will result to the purchasing process; - Up to date reports about selling of the products.

    • Front Desk Agent
      • May 2005 - May 2008

      Within high school program there is one month student practice during each school year, which purpose is involving students in economic system and dealing with tasks during real work. Within high school program there is one month student practice during each school year, which purpose is involving students in economic system and dealing with tasks during real work.

Education

  • University of Novi Sad, Faculty of Sciences
    Master of Science (MS), Tourism and Travel Services Management
    2008 - 2013
  • High School of Economics, Subotica, Serbia
    High School, Tourism and Travel Services Management
    2004 - 2008

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