Diipti Nikhhiil
CEO and Co-Founder at Octus Mindzz- Claim this Profile
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Bio
Experience
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Octus Mindzz
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United Arab Emirates
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Education Administration Programs
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1 - 100 Employee
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CEO and Co-Founder
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Aug 2018 - Present
United Arab Emirates
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Chief Executive Officer
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Aug 2018 - Present
Dubai, United Arab Emirates Heading a team of 100 plus employees and tutors
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Co-Founder
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Oct 2021 - Present
Dubai, United Arab Emirates
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CEO and Co-founder
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Aug 2020 - Present
India
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Sales Manager and Operations support
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Jul 2014 - May 2018
Dubai Responsible for Sales and Business Development for Oracle training ( oracle university ),soft skills , other technical and non technical trainings regions handled (United Arab Emirates,Saudi Arabia, Qatar,Kuwait,Bahrain,Oman and African countries Egypt, Nigeria). Selling Oracle services, solutions and education (ERP – Enterprise Edition/Manager/Ops center – Data Warehousing – Oracle Solaris - JD Edwards - Fusion CRM - BPM - 12C Cloud computing - PL/SQL - Java Middleware - Oracle Linux/Unix… Show more Responsible for Sales and Business Development for Oracle training ( oracle university ),soft skills , other technical and non technical trainings regions handled (United Arab Emirates,Saudi Arabia, Qatar,Kuwait,Bahrain,Oman and African countries Egypt, Nigeria). Selling Oracle services, solutions and education (ERP – Enterprise Edition/Manager/Ops center – Data Warehousing – Oracle Solaris - JD Edwards - Fusion CRM - BPM - 12C Cloud computing - PL/SQL - Java Middleware - Oracle Linux/Unix – Seibel- Taleo – PeopleSoft – Primavera - Hyperion). Operate in line with Oracle business practices and procedures and comply with Oracle business practices. Languages training for B2B and B2C clients Increase the sales opportunities that will maximize revenue for the entire organisation. Renting/leasing professional Training rooms for Board meetings,conference's. Show less
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Oracle
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Operations Analyst
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Aug 2010 - Nov 2013
India Progressive experience over a period exceeding 3 years in the finance, handling team members as part of the SME team programme Maintain statistics about the amounts received, amounts receivable and amounts considered as bad debts. Submit reports, invoicing, collections and concluding if current trends are beneficial for the organization or not Coordinate with accounts department to define the organizational regulations and procedures related to credit extension and… Show more Progressive experience over a period exceeding 3 years in the finance, handling team members as part of the SME team programme Maintain statistics about the amounts received, amounts receivable and amounts considered as bad debts. Submit reports, invoicing, collections and concluding if current trends are beneficial for the organization or not Coordinate with accounts department to define the organizational regulations and procedures related to credit extension and receipts. Trained Fresh Recruits on the entire process Testing of new financial and accounting projects. Working with Sales to ensure contractual obligations are met and working with off shore team to resolve tax issues. Invoicing / billing to the client in accordance with the terms mentioned in the Contracts Send Payment information to the AR team to apply the payments to the appropriate invoices. Projection of collections for the month /quarter respectively Preparation and Reporting of AR related MIS reports and Analysis to the team Monitoring Invoice Movement KPI I have handled US, PH, MY, IN portfolio’s. Some of the Top Customers were Wells Fargo bank , Bank of America, Wal-Mart, HP, Accenture, Morgan Stanley etc
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Analyst
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Aug 2010 - Nov 2013
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Customer Service Representative
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Aug 2008 - Feb 2009
Bangalore Handle inbound calls for a Leading US bank Resolve customer queries uncompromisingly being the first point of contact. Achieve 90% First Call Resolution. Should ensure to achieve zero escalation & service recovery cases. Achieve 85% quality score. Should not have more than one critical call in a month. Achieve absolute adherence towards data security. Upselling credit card insurance to customers
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Education
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Global Academy of Technology
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering