Experience

West Side Campaign Against Hunger

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Social Hall Coordinator

  • May 2014 - Apr 2019

  Greater New York City Area Exercise outstanding customer service to welcome and assist customers both in English and Spanish Direct customer stream including managing appointments and walk-ins, instructing where to sit and regulating flow into the food pantry Mediate and de-escalate customer conflicts Assist with customer intake and referral process using ‘Salesforce’; Manage the appointments system via ‘Plentiful’ Prioritize and implement city and state disabled persons, service animals… Show more Exercise outstanding customer service to welcome and assist customers both in English and Spanish Direct customer stream including managing appointments and walk-ins, instructing where to sit and regulating flow into the food pantry Mediate and de-escalate customer conflicts Assist with customer intake and referral process using ‘Salesforce’; Manage the appointments system via ‘Plentiful’ Prioritize and implement city and state disabled persons, service animals and food handling regulations Promote special events, programs, and services to customers; Assist other programs as needed Interact successfully with a wide range of people (customers, partners, donors, volunteers and staff) Establish a smooth and effective working relationship and manage outside partner calendars Maintain and supervise a clean and safe environment in the Social Hall at all times Assist unloading food deliveries, stocking pantry and receiving donations when needed Show less



Green Depot

• Construction
• 1 - 100 Employee

• Sales Specialist

  • May 2010 - Mar 2012

  New York, New York Opened and closed store by preparing registers, setting up displays and checking on inventory Communicated with customers to discern their needs and locate products to complete their order Cross referenced in coming products against order forms and shipping manifests Processed orders for construction companies, recorded items in computerized systems