Experience

Impats

• Germany
• Human Resources
• 1 - 100 Employee

• Managing Director

  • Dec 2021 - Present

  You can always contact me if you are hiring talent from outside the EU and need support with getting your talent to Berlin, making their settle-in processes smooth while your new hires can focus on their onboarding and you have time for your own tasks to complete! Let Impats be an extension of your team for searching, settling-in and comforting your new hires from abroad (IMPATS) into wonderful Berlin! You can always contact me if you are hiring talent from outside the EU and need support with getting your talent to Berlin, making their settle-in processes smooth while your new hires can focus on their onboarding and you have time for your own tasks to complete! Let Impats be an extension of your team for searching, settling-in and comforting your new hires from abroad (IMPATS) into wonderful Berlin!



Expath Training & Consulting GmbH

• Director of Global Mobility

  • Aug 2020 - Jul 2021

  • Managed, coordinated and supervised the global mobility team of 17 & 50+ freelancers • Account Management: monitored account activity including review meetings and quality assurance • Business development and sales: main contact person for all leads and prospects for global mobility services. • Introduced a quality management system for coaches, ensuring the consistent delivery of a high standard of service; • Developed and implemented internal procedures to facilitate an effective transaction flow; • Managed contracts and other personnel documents, planning employee appraisals; • Ensured that all Relocation & Coaching employees have adequate training and received instructions regarding their duties; • Actively shared responsibility for Expath's corporate goals with a focus on team development as well as professional further development of employees; • Financial management; • Commitment & growth: • Reporting and KPIs; • Strategic planning and implementation; • Worked with the sales and CRM manager to help ensure strategic alignment and operational feasibility of sales goals with relocation and coaching.



Cartus

• Argentina
• Paper and Forest Product Manufacturing

• Strategic Business Solutions Director

  • Dec 2018 - Dec 2019

  Responsible for providing global relocation management solutions that result in cost savings, process improvement, regulatory compliance and superior customer service to clients and prospects. Cartus is a worldwide leader in delivering customized relocation benefits that improve employee recruitment and retention. Responsibilities include: o Developing new business and expanding business opportunities for Cartus’s relocation products and services. o Design and execute effective international sales strategies by prospecting and targeting sales leads within Germany o Design and manage pricing/profitability strategies to assure success while maintaining company profitability. o Participation in requests for proposals (RFP), including coordinating, drafting and submitting the RFP, pricing, presentations and contract negotiation. o Participation in all sales presentations/negotiations. Represent Sales at a local level via active participation in SLT and operational meetings. Represent Sales to wider regional staff to maximize revenue potential. o An active member of the Senior Leadership Team. Maintain and foster relationships with the company’s internal departments and external suppliers/partners in regards to meeting and exceeding client needs.



Crown Relocations

• Hong Kong
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Account Manager UAE

  • Sep 2017 - Nov 2018

  Crown Relocations is an international company that manages a globally mobile workforce, to take care of local, national and worldwide relocations, to protect the integrity of your corporate information or to ensure the safe transit of fine art works. It has 207 locations in almost 60 countries worldwide. o Led a team of 14 Move Managers and global mobility experts, reporting directly to General Manager. o Responsible for regional client engagement, driving local relationships and moving the engagement forward as part of the global strategy (in line with regional differences). o Expert problem solver: handled urgent operational problems as they arose by getting to the core of the problem and finding mutually beneficial solutions, as well as proposing action plans moving forward. Managed escalations to ensure resolution; reviewed root cause analysis and trends to put in place continuous improvement processes. o Coordinated the entire logistics process of my team, thereby managing international shipment and local mobility requests for various Fortune 500 accounts and private clients, working closely with offices in more than 50 countries. o Partnered with Operational Managers to assure excellence in service delivery to all customers, maintained pro-active communication and ensured maximum quality ratings (KPI’s). o Successfully closed deals with several local and international corporate accounts, as well as building, maintaining and increasing business for the company. o Managed a portfolio of accounts to ensure corporate accounts' needs are met, requirements of assignees and profitability for Crown to ensure a long term, mutually satisfying, profitable corporate relationship. o Business development: actively contacted new accounts and introduced Crown services.



HERTLING GmbH & Co. KG

• Germany
• Railroad Equipment Manufacturing

• Senior Business Development Manager

  • Apr 2015 - Aug 2017

  Hertling is a family-run German removals company with over 150 years’ experience. With over 100 employees, more than 70 vehicles and 400 containers, Hertling is engaged in national and international removals and freight forwarding. o Continuously exceed targets for international B2B sales for global companies as well as Embassies and B2G. o Develop and maintain partner strategy and extensive international client database, attending industry events, conferences and meetings. o Expand network of moving partners and developing professional business relationships. o Recruit, train and manage partnerships with new transportation network partners; develop, partner provider KPI/metrics to monitor all aspects of the transportation process. o Conduct surveys for local, domestic, European and overseas removals and compose quotes. o Implemented a new digitalized CRM moving software throughout the company, thereby optimizing internal processes, analyzed sales effectiveness and improved efficiency.



Voerman International

• Netherlands
• Truck Transportation
• 1 - 100 Employee

• Business Development Manager

  • Sep 2013 - Mar 2015

  Voerman International is a Dutch logistics company with headquarters in The Netherlands and branches in Prague and Moscow, which specializes in relocating expatriates around the world. o Leading a team of two, I was responsible for finding and attracting new clients for the company (corporate and Embassies). o Thoroughly analysed past quotation data; developed and implemented a new sales plan based on the results, which increased the company revenue (we analysed our mistakes and started winning the moves we couldn’t win before). o Handled survey and quote requests, visited potential clients (closing rate of 80%). o Managed strategic key accounts (Price Waterhouse Coopers and Crown Relocations) over the course of 3 years. o Managed an average of 20 international accounts monthly from more than 25 different international corporate accounts E.g. Ernst&Young, Allen&Overy, Total, BP, Philips, Unilever, US Embassy and Canadian Embassy. o Planned and executed international moves from door to door, optimized scheduled routes to minimize costs. o Calculated quotes, supervised a small team and invoiced international (consolidated) moves of household goods by road, sea and air. o Negotiated with subcontractors and hired new subcontractors. o Handled problem solving activities and documented developed internal processes.



Moscow School of Management SKOLKOVO

• Russian Federation
• Education Administration Programs
• 200 - 300 Employee

• MBA Student

  • Sep 2012 - Sep 2013

  MBA Student with consultancy projects in Russia, China, India and the USA. MBA Student with consultancy projects in Russia, China, India and the USA.

• Key Account Manager

  • May 2009 - Jul 2012

  Moved from coordinator into a key account manager for Price Waterhouse Coopers and Crown Relocations. Managed an average of 20 international accounts monthly from more than 25 different international corporate accounts E.g. Ernst&Young, Allen&Overy, Total, BP, Philips, Unilever, US Embassy and Canadian Embassy.Planned and executed international moves from door to door, optimized scheduled routes to minimize costs.Calculated quotes, supervised a small team and invoiced international (consolidated) moves of household goods by road, sea and air. Negotiated with 10 existing subcontractors and hired new subcontractors.

• Import Export Coordinator

  • May 2009 - Aug 2010

  .



Quantore Europe B.V.

• WMS Implementation

  • Apr 2007 - Jun 2008

  Quantore Europe BV is a wholesaler in office supplies. Through combined purchases and keeping inventory Quantore can offer the members a competitive price.o Introduced and implemented the Warehouse Management System (WMS) Locus, Centric. Trained and motivated all system users through planning, launching and evaluating stages in all operational departments. Evaluated, translated and prioritized the recognized/addressed problems in the system during more than 50 tests to management and WMS programmers.o Developed, implemented, documented and evaluated various existing processes for the ISO 9001 + 14001 and made recommendations to executive management.o Analyzed, developed and optimized logistic processes.o Rolled out a program to allocate the problem of lost inventory.

• ISO 9001/14001

  • Sep 2006 - May 2007

  Developed, implemented, documented and evaluated various existing processes for the ISO 9001 + 14001 and made recommendations to executive management.