Diep Nguyen

Account Director at Kay Digital
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Contact Information
us****@****om
(386) 825-5501
Location
Ho Chi Minh City, Vietnam, VN
Languages
  • English Native or bilingual proficiency
  • France -

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Experience

    • United Arab Emirates
    • Think Tanks
    • 1 - 100 Employee
    • Account Director
      • Jul 2023 - Present

  • LadyinSaigon
    • Ho Chi Minh City, Vietnam
    • Author
      • Aug 2021 - Present

  • QMH Advertising
    • Ho Chi Minh
    • Account Manager
      • May 2017 - Present

      QMH Advertising since 2005 Client Management • Navigate and manage complex client relationships • Own day-to-day communications with the clients and maintain a positive, proactive relationship • Manage larger, more complex accounts in addition to special projects as needed • Ensure all accounts remain on-budget and meet client performance goals Client Strategy • Build strategic account plans (both short and long-term) for each client. • Execute against these plans with assistance from supporting analysts and staff • Provide strategic recommendations applicable to client’s business model and goals Identify problems and solutions and execute on them Management & Training of Internal Team • Demonstrate a deep understanding for and effective execution of leadership and people management Oversee analyst workloads and assist them with prioritizing activities for the week and month • Assist and mentor other account managers and analysts as needed to ensure satisfied clients • Contribute to improvement of company culture, training and processes Achievement: • Deliver successfully projects with good feedback from clients and KPI achieved • Highlight are event projects for following clients Mobifone, Merz Asia Pacific, Tavola Italian Restaurant, Vietnam Airlines. Show less

  • BareSoul Cosme
    • Ho Chi Minh
    • Co-Founder / Marketing Manager
      • Mar 2018 - Mar 2021

      BareSoul Cosme - A minimalist skincare solution for modern women, empowered by South East Asia's nature. Discover our minimalist 4 step ritual Cleanse, Tone, Keep, Boost Fanpage: https://www.facebook.com/BareSoulCosme/ Website: https://baresoul.vn/en/ BareSoul Cosme - A minimalist skincare solution for modern women, empowered by South East Asia's nature. Discover our minimalist 4 step ritual Cleanse, Tone, Keep, Boost Fanpage: https://www.facebook.com/BareSoulCosme/ Website: https://baresoul.vn/en/

  • 3T Communication
    • Ho Chi Minh, Vietnam
    • Account Manager
      • Apr 2016 - May 2017

      - Creating a portfolio of client accounts and monitoring the ongoing activities related to them. - Conducting meetings with the clients to understand their needs as well as informing them about the current work status of their projects. - Monitoring work performance of colleagues and setting sales targets & KPIs - Lead team to prepare digital and event plans and how to communicate with clients and vendors. - Proactively recruit and build relationship with KOLs, beauty bloggers, celebrities for each project. - Collaborate with team on design ideas and construction supervision. - Survey hotels or other locations to select the venue that matches the budget and the project objectives . - Responsible for POSM items to ensure production deadline for each item and quality upon request. - Monitor and communicate directly with client and ensure full implementation of project items. Recruiting and training new account executives. ACHIEVEMENTS: - Deliver successfully No of projects with good feedback from clients and KPI achieved - Successfully maintain relationship with key accounts include Estee Lauder, Givenchy, Bobbi Brown, Ohui, Sul Whasoo... - Successfully recruit a copy writer and train him in the team Show less

  • Spa Trai Cay
    • 48 Huynh Khuong Ninh Street, Da Kao Ward, Dist.1, HCMC
    • Marketing Manager
      • Jan 2015 - Nov 2015

      This is a chain spa in HCMC about beauty, massage, relaxing for women and have a branch of 5 stars for both women and men. - Build brand for chain systems Spa Trai Cay & Spa Trai Cay Luxury. - Build processes & proposal for chain systems Spa Trai Cay - Build guideline marketing material - Build and develop content for the fanpage's brand. - Build and develop promotion monthly. - Link and cooperate with others brand, Associations… - Create articles PR for online news & newspapers - Build up website Luxury.SpaTraiCay.com.vn - Organize shooting for chain systems: services, branches, customers… - SMS about promotion weekly for customer loyalty. - Print Ad: leaflet, standee, banner…. for branding. - Organize print ad shooting Event: - Brainstorm ideas and development for programs: Opening new branch, Birthday of Spa, Special Holidays…. - Prepare contents and organize plans - Inviting customers, KOLs, MC… - Work with suppliers - Scale the organization: 80-100 people. - Control quality of the programs. Show less

  • DNA Digital
    • 28 Nguyen Thi Dieu, District 3, HCMC
    • Social Media Executive
      • Nov 2013 - Feb 2015

      DNA Digital (in short DNA) is an agency of digital natives living with the spirit of passion and craftsmanship. We believe in insightful digital solution can make a better experience for everyone. Brand: Samsung, Yakult, Lactacyd... - Build and develop contents for the fanpage's brand. - Develop contents angle for the forums, fanpage, KOLs - Building advertising strategies on Website, Fanpage. Manage projects: - Create ideas for projects. - Work with customers - Work with suppliers: advertising, printing ... - Manage celebrities, key opinion leaders in the project. - Reports Event: - Brainstorm ideas and development for programs - Prepare contents and organization plans - Scale the organization: 80-100 people. - Control the quality of the programs. Show less

    • Digital Marketing Executive
      • Sep 2012 - Oct 2013

      This is coffee shop about financial education. I contributed to this shop and make an array of marketing Cashflow is our start-up project about personal finance management for the youth. the project idea is based on Cashflow game of rich dad group in USA. - Manage Fanpage Cashflow Cafe. - Build concept with marketing team to manage event plans and promotion campaign, both for short term and long term which meet company’ objectives in an efficient cost manner. - Coordinate with universities and students’ clubs in HCMC to organize “Cashflow Sunday” attracting over 1,500 students. - Organize 12 stock courses for students helping them invest real money in the real stock market. Show less

    • Junior Account Executive - Digital Marketing
      • Mar 2012 - Oct 2013

      This is company about communication and advertisement: Event, PR and Digital Marketing. I like this job because it is dynamic, pressure and requires handling the work fast, flexible Brand: Hennessy, Dumex, Pocari, Nokia, HTC... Manage projects: - Contact clients. - Contact suppliers: media booking, doctors, celebrity. - Report CRM (Customer Relationship Management): - Manage users on website. - Manage contents on forum, fanpage. - Manage online sale system. - Process databases. Social media: - Build and develop contents for fan page of brands. - Content for seeding on forum. - Build advertising strategies on website, Facebook, Forum... - Integrate marketing plans for ATL & BTL. Event: - Create & develop plans for programs - Personal recruitment for program - Invite guests, support at events, operating activities... Show less

  • Anh Ngữ TÔI TỰ HỌC
    • Phu Nhuan district
    • Digital Marketing
      • Mar 2011 - Mar 2012

      This is English language center. My first job. - Work as an academic staff member: Organize conferences, consult and guide students, etc. - Arrange trainers’ schedules. - Build and manage website, fanpage. - Monitor & seed contents in universities’ forums This is English language center. My first job. - Work as an academic staff member: Organize conferences, consult and guide students, etc. - Arrange trainers’ schedules. - Build and manage website, fanpage. - Monitor & seed contents in universities’ forums

Education

  • Awake Your Power
    2011 - 2011
  • Van Lang Uni
    2007 - 2011

Community

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