Experience

Spartao Oy(Itsudemo Sushi)

• Finland
• Restaurants
• 1 - 100 Employee

• Senior Manager

  • Feb 2022 - Present

  Helsinki, Uusimaa, Finland - Managing three sushibars around Helsinki, Espoo, Vantaa regions and the performance of almost 20 sushichefs. - Using tech platforms such as Basware and Talenom for ordering and approving invoices; MaraplanPro for making workers' schedule; Microsoft Teams on a daily work basic for internal communication. - First channel of communicating between Spartao and local Prisma/S market's managers to ensure a strong partnership.

• Store Manager

  • Sep 2021 - Feb 2022

  Vantaa

• Deputy Store Manager

  • Dec 2020 - Aug 2021

  - Working alongside the Store Manager to ensure the smooth running and operation of two sushibars. - Responsible for performance evaluation for a team of five sushi chefs, work schedule arrangement, and variety of complex HR issues.


Slush
• United States
• Software Development
• Group Lead

  • Sep 2022 - Nov 2022


ILA Vietnam

• Vietnam
• Education Administration Programs

• Program Advisor

  • Apr 2017 - Jul 2018

  Ho Chi Minh City, Vietnam - Sold English courses for children, youngsters and adults. - Delivered an exceptional level of service to each customer by listening to concerns and answering questions regarding to their study path. - Prepared visa applications for youngsters to US, UK, Australia and Canada to attend summer courses (summer camps).



Wall Street English

• Spain
• Education Administration Programs
• 700 & Above Employee

• Educational Consultant

  • Aug 2016 - Apr 2017

  Ho Chi Minh City, Vietnam - Designed customized English courses for adults and followed-up them to maximize internals and referrals. - Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals. - Participated in educational workshops to learn new techniques to bolster student participation in class. - Contributed to development of comprehensive employee training courses.



Daiichi Life Insurance Ltd.

• Telesales Representative

  • Nov 2013 - Dec 2015

  Ho Chi Minh City, Vietnam - Made cold calls. - Promoted the company's products, and received feedback from both active and potential customers. - Reduced call waiting times, updated transcripts to increase the target calls to 120%.