Experience

JAKE'S FINER FOODS

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Manager of multi Unit accounts

  • May 2018 - Present



Walmart

• United States
• Retail
• 700 & Above Employee

• Store Co Manager

  • Jul 2013 - Mar 2018

  Co-Direct operations for a store grossing $80 million annually with 320 employees, with an average of 7,000 customers daily. Analyzed daily production reports for sales, responsible for supervising, managing, and delegating tasks throughout the store to employees by inspiring strong initiatives, motivation, and teamwork. Held meetings and meet ups, both big and small, to achieve key goals, inventory flow/sales, resolved customer complaints regarding service and/or merchandise to ensure a great customer experience and satisfaction. Developed a strong understanding of the customer to associate relationship dynamics and its impact on future sales and market trends. Interpret for Spanish speaking customers, building bridges between Walmart to them. Hired, trained, mentored, and maintained healthy employee relations.

• Store Co Manager

  • Mar 2008 - Jul 2013

  Co-Directed operations for a store.Implemented a new program called “Feature Management and Aisle Location” which is a special project at a market level (7 stores) and completed at the expected deadline with success.Analyzed daily production reports for sales, responsible for supervising, managing, and delegating tasks throughout the store.

• Assistant Manager

  • Jan 2005 - Mar 2008

  Supervised a group of departments selected by area per store.Directed a group of employees to execute projects, monitors and evaluates employees work.Provided good customer service and help with inventory flow, sales, reduce shrink and make sure employees follow all company policies and law regulations.

• Manager Trainee

  • Sep 2004 - Jan 2005

  Get trained as a Manager, rotate in all departments of the store involved with all duties each one of them have. Learned manage ERP system specialist for Walmart.

• Department Manager

  • Jan 2000 - Sep 2004

  Reached goal sales, work on inventory flow, stocking, order, price changes, customer service.Managed a small group of employees to execute directions, projects, display of merchandise.



Andy Mc Donald Design Group

• Contractor Architectural Drafter

  • Jan 2001 - Dec 2001

  Drafted architectural drawings for different projects. (part time). Drafted architectural drawings for different projects. (part time).



OPA graphics

• Contractor Architectural drafter

  • Jan 1999 - Jul 1999

  Drafted architectural drawings for building remodel. (part time). Drafted architectural drawings for building remodel. (part time).