Diego Lopes
SAP Consultant at Utegration LLC- Claim this Profile
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Spanish Full professional proficiency
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Portuguese Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Steven Leitch
To work with Diego is to feel that you are being treated with a sense of value and fairness. I could always depend on him for his attention to detail, excellent client support, and his ability to learn and distribute knowledge effectively across any medium. Diego takes pride in his work and accomplishes it with the highest degree of professionalism and congeniality. He demonstrated three qualities that became hallmarks of his work ethic: mastery of his domain, faultless professionalism, and superior quality customer service. Diego has the rare natural gift of being able to create strong relationships with people effortlessly and I would not hesitate to work with him again.
Elma Bico, MBA
I've had the pleasure of working with Diego as part of a Functional Customer Service team/SAP implementation. Diego is hard-working and solution driven. His work ethic, determination and positive attitude are impressive. His work is of high quality and delivered in a timely manner. Diego is an all-around great person and would most definitely be an asset to any team.
Steven Leitch
To work with Diego is to feel that you are being treated with a sense of value and fairness. I could always depend on him for his attention to detail, excellent client support, and his ability to learn and distribute knowledge effectively across any medium. Diego takes pride in his work and accomplishes it with the highest degree of professionalism and congeniality. He demonstrated three qualities that became hallmarks of his work ethic: mastery of his domain, faultless professionalism, and superior quality customer service. Diego has the rare natural gift of being able to create strong relationships with people effortlessly and I would not hesitate to work with him again.
Elma Bico, MBA
I've had the pleasure of working with Diego as part of a Functional Customer Service team/SAP implementation. Diego is hard-working and solution driven. His work ethic, determination and positive attitude are impressive. His work is of high quality and delivered in a timely manner. Diego is an all-around great person and would most definitely be an asset to any team.
Steven Leitch
To work with Diego is to feel that you are being treated with a sense of value and fairness. I could always depend on him for his attention to detail, excellent client support, and his ability to learn and distribute knowledge effectively across any medium. Diego takes pride in his work and accomplishes it with the highest degree of professionalism and congeniality. He demonstrated three qualities that became hallmarks of his work ethic: mastery of his domain, faultless professionalism, and superior quality customer service. Diego has the rare natural gift of being able to create strong relationships with people effortlessly and I would not hesitate to work with him again.
Elma Bico, MBA
I've had the pleasure of working with Diego as part of a Functional Customer Service team/SAP implementation. Diego is hard-working and solution driven. His work ethic, determination and positive attitude are impressive. His work is of high quality and delivered in a timely manner. Diego is an all-around great person and would most definitely be an asset to any team.
Steven Leitch
To work with Diego is to feel that you are being treated with a sense of value and fairness. I could always depend on him for his attention to detail, excellent client support, and his ability to learn and distribute knowledge effectively across any medium. Diego takes pride in his work and accomplishes it with the highest degree of professionalism and congeniality. He demonstrated three qualities that became hallmarks of his work ethic: mastery of his domain, faultless professionalism, and superior quality customer service. Diego has the rare natural gift of being able to create strong relationships with people effortlessly and I would not hesitate to work with him again.
Elma Bico, MBA
I've had the pleasure of working with Diego as part of a Functional Customer Service team/SAP implementation. Diego is hard-working and solution driven. His work ethic, determination and positive attitude are impressive. His work is of high quality and delivered in a timely manner. Diego is an all-around great person and would most definitely be an asset to any team.
Experience
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Utegration LLC
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United States
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Utilities
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100 - 200 Employee
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SAP Consultant
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Nov 2021 - Present
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Infosys
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India
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IT Services and IT Consulting
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700 & Above Employee
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SAP IS-U Consultant
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Apr 2020 - Nov 2021
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Southern California Edison (SCE)
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United States
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Utilities
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700 & Above Employee
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SAP IS-U CS Functional Consultant
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Nov 2017 - Nov 2021
S/4HANA | SAP Hybris Cloud for Customer C4C | SCE.COM Self-Service • Business Process Design • Functional Specification Design • Hybris C4C Configuration • SAP S/4HANA Configuration
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SAP IS-U CS Consultant
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Jul 2017 - Nov 2017
S/4HANA | SAP Hybris Cloud for Customer C4C• Proof of Technology for Hybris Cloud for Customer C4C • Hybris Cloud for Customer C4C Configuration• Master Data creation • Assisted in the creation of the obtained results • Configuration Document creation
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HCLTech - SAP Practice
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United Kingdom
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Business Consulting and Services
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700 & Above Employee
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SAP IS-U CS Consultant
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Jun 2014 - Apr 2020
• Ability to maintain a common set of scoping, design, and implementation.• Support of core business processes.• Troubleshooting incident and problem resolution, maintaining the highest levels of customer satisfaction possible. • Ability to maintain a common set of scoping, design, and implementation.• Support of core business processes.• Troubleshooting incident and problem resolution, maintaining the highest levels of customer satisfaction possible.
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San Diego Gas & Electric
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United States
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Utilities
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700 & Above Employee
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SAP IS-U Consultant
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Feb 2017 - Apr 2017
• Pre-sales assessment• Documenting As-Is process and functionalities • Assisting in the creation of To-Be documentation • Pre-sales assessment• Documenting As-Is process and functionalities • Assisting in the creation of To-Be documentation
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Washington Gas
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United States
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Utilities
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300 - 400 Employee
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SAP IS-U CS Consultant
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Dec 2016 - Jan 2017
EHP7 FOR SAP ERP 6.0 | EHP3 FOR SAP CRM 7.0 | WGL Customer e-Services• ICWeb Contract Management Support • Go-Live and Mock Support on the CS objects and replicationResponsible for successfully leading the Self-Service portal in the delivery of the following functionalities:• Customer Enrollment Processing • Customer Payment Processing• Customer Financial View/Invoice Statements View.• Budget Billing and Payment Arrangement Processing.• Assisted with replication issues and contributed significantly to CS defect resolution
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SAP IS-U CS Consultant
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Oct 2016 - Nov 2016
• Workshop assistance for documenting As-Is business flow • Workshop assistance for documenting As-Is business flow
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Washington Gas
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United States
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Utilities
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300 - 400 Employee
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SAP IS-U CS Consultant
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Nov 2015 - Sep 2016
EHP7 FOR SAP ERP 6.0 | EHP3 FOR SAP CRM 7.0 | WGL Customer e-Services• ICWeb Contract Management Support • Go-Live and Mock Support on the CS objects and replicationResponsible for successfully leading the Self-Service portal in the delivery of the following functionalities:• Customer Enrollment Processing • Customer Payment Processing• Customer Financial View/Invoice Statements View.• Budget Billing and Payment Arrangement Processing.• Assisted with replication issues and contributed significantly to CS defect resolution
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National Fuel Gas Company
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United States
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Oil and Gas
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700 & Above Employee
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SAP IS-U CS Consultant
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Aug 2014 - Nov 2015
CR&B Implementation | CSS – Customer Self Service Web Portal • Customer Self Service Interfaces Functional Specification Design• ECC/CRM Interaction Records / BP Contacts Configuration• Test scripts/cases creation and unit testing• CS RICEF Functional Specification Design CR&B Implementation | CSS – Customer Self Service Web Portal • Customer Self Service Interfaces Functional Specification Design• ECC/CRM Interaction Records / BP Contacts Configuration• Test scripts/cases creation and unit testing• CS RICEF Functional Specification Design
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Consumers Energy
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United States
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Utilities
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700 & Above Employee
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SAP IS-U CS Consultant
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Jun 2014 - Aug 2014
CR&B Implementation – Post Go-Live • Test and defect correction • SAP support resource CR&B Implementation – Post Go-Live • Test and defect correction • SAP support resource
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Graphic Designer
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Nov 2012 - May 2014
• Designed electronic and printed materials for trade exhibits, displays, publications, marketing materials, Web sites, and other channels.• Photo retouching with Adobe Photoshop.• Branding & Logo Creation (Business Cards & Logos).• Created Web Banners (Gif’s and SWF’s) using Photoshop, Illustrator & Flash. • Designed electronic and printed materials for trade exhibits, displays, publications, marketing materials, Web sites, and other channels.• Photo retouching with Adobe Photoshop.• Branding & Logo Creation (Business Cards & Logos).• Created Web Banners (Gif’s and SWF’s) using Photoshop, Illustrator & Flash.
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CanKopy Document Solutions
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Printing Services
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1 - 100 Employee
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Project Coordinator/ Graphic Designer
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Apr 2011 - Oct 2012
Created and produced JPEGs, PDFs, Vector, video, clip art, graphs, charts, thumbnail images, and electronic page layouts. Coordinated and maintain a library of graphics, media, digital records, and other enterprise content Designed electronic and printed materials for trade exhibits, displays, publications, marketing materials, Web sites, and other channels. Photo retouching using Adobe Illustrator and Photoshop . Integrated multimedia concepts with technical graphic design elements, as appropriate. Provided technical graphics assistance to production personnel, content authors, publishers, clients, and/or vendors/service providers.
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Accenture España
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Spain
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Business Consulting and Services
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700 & Above Employee
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Java Programmer
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Nov 2007 - Oct 2010
Developed and maintained an exclusive web-application for use by the Spanish Government’s Ministry of Labour and Immigration, using: Java, HTML, CSS and JavaScript. Developed and maintained an exclusive web-application for use by the Spanish Government’s Ministry of Labour and Immigration, using: Java, HTML, CSS and JavaScript.
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Graphic Designer
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Jan 2003 - Sep 2007
Engineered new design themes and produced collateral materials, such as letterheads and business cards, for a multitude of Municipal Offices. Adapted Corporate Identity by following brand guides. Participated in the creation of the Municipal office’s Intranet and designed the layout and produced multimedia content for the official website, which included flash banners and photo retouching, for Joomla!. Engineered new design themes and produced collateral materials, such as letterheads and business cards, for a multitude of Municipal Offices. Adapted Corporate Identity by following brand guides. Participated in the creation of the Municipal office’s Intranet and designed the layout and produced multimedia content for the official website, which included flash banners and photo retouching, for Joomla!.
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Education
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2014 - 2016
York University
Certificate, IT - Application Development -
2005 - 2007
ISTEC
Master's degree, Computer Science -
1999 - 2005
ISTEC
Bachelor's degree, Multimedia Engineering
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