Diego Retamozo

Database Administrator at Isles, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Plainsboro, New Jersey, United States, JE
Languages
  • Spanish Native or bilingual proficiency
  • English Full professional proficiency

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Experience

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Database Administrator
      • May 2022 - Present

      • Worked with management in determining database needs of each department, and to determine the best way to provide the required data and results needed for reporting. • Provided leadership on the implementation and management of Trello as a project management tool across the organization. • Served as the Salesforce administrator throughout the organization to evaluate employee’s ability using this database in their departments. • Trained employees regularly on CRM (Customer Relationship Management) database capabilities to ensure they are maximizing these processes needed for success. • Researched solutions to employee’s challenges using Salesforce and proposed innovative opportunities to best fit their needs. • Worked collaboratively with the Resource Development department on donor data analysis and reporting, including data coordination, processing of gift/donations, and data entry via Salesforce. • Helped prioritize upcoming and critical projects within the Johnson Center’s responsibilities of training and educating employees across the enterprise. • Developed websites for the organization in order to extend their reach to other organizations, students and individuals interested in pursuing opportunities for the betterment of the community. • Proficient in providing IT customer service and team support across the organization. Assisted staff with technical issues in a timely manner. • Worked with management in purchasing new hardware and software and implementing these new technologies as appropriate and within budget parameters. • Provided hands-on hardware, software and peripheral installation, set up and support for computers, phones, audio visual systems for current and incoming staff. • Worked collaboratively with other departments in organizing and setting up virtual events. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Intern
      • Jan 2022 - Apr 2022

      • Researcher of evidence-based policing practices to implement in police operations, violence reduction, problem-solving, community policing, and development of criminal justice policies. • Tasked with organizing meetings and events in group settings. • Attended several Grant Event Webinars to understand the development and requirements for Grant applications. • Provided a summary report weekly of each Webinar. • Drafted articles related to crime reduction policies for the Rutgers’ University COP Newsletter. Show less

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Admissions Specialist
      • Dec 2012 - Dec 2020

      • Managed the promotion system to ensure Marines are meeting deadlines and requirements to get promoted to the next rank. • Directed and safeguarded the Unit’s Mail room. • Overshadowed responsibilities in making liaisons with subordinate Unit elements in order to cohesively and efficiently respond to higher headquarters’ mission readiness. • Consolidated personnel with specific billets to create Operation Summary (OPSUM) reports, weekly, and Defense Readiness Report System (DRRS), monthly, in order to brief the Commanding Officer (CO). • Created PowerPoint presentations on promotions and awards for Command briefs. • Reviewed daily the Improved Awards Processing System (IAPS) to ensure the progress of the award system was being processed to the CO or higher headquarters. • Adjusted service member’s award discrepancies in Marine Corps Total Force System (MCTFS.) Show less

Education

  • Rutgers University
    Bachelor of Arts - BA, Information Technology
    2020 - 2023
  • Perth Amboy High School
    High School Diploma
    2006 - 2010

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