Diego Peña
Social Media Community Manager at Nav Technologies, Inc.- Claim this Profile
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Bio
Linnea Scott
Diego’s passion for social media is unmatched. He is motivated to ensure the content created is not only appealing, but easily digested by any viewer. His vision always keeps the customer and the company’s interests in mind, and the final results are nothing short of remarkable. His fun energy shines through in a way that brings consumers in without making them feel like they’re viewing
Jillian Davis
Diego has a way of bringing the best out of people. He's curious, creative, and a true team player - the best combination of traits that made him a huge asset to our marketing team. Every day I worked with Diego, I saw how committed he is to seeing high-quality work through from initial concept to production and measuring impact. He has an insatiable appetite for growth and will shine at a place that let's him explore his many talents.
Linnea Scott
Diego’s passion for social media is unmatched. He is motivated to ensure the content created is not only appealing, but easily digested by any viewer. His vision always keeps the customer and the company’s interests in mind, and the final results are nothing short of remarkable. His fun energy shines through in a way that brings consumers in without making them feel like they’re viewing
Jillian Davis
Diego has a way of bringing the best out of people. He's curious, creative, and a true team player - the best combination of traits that made him a huge asset to our marketing team. Every day I worked with Diego, I saw how committed he is to seeing high-quality work through from initial concept to production and measuring impact. He has an insatiable appetite for growth and will shine at a place that let's him explore his many talents.
Linnea Scott
Diego’s passion for social media is unmatched. He is motivated to ensure the content created is not only appealing, but easily digested by any viewer. His vision always keeps the customer and the company’s interests in mind, and the final results are nothing short of remarkable. His fun energy shines through in a way that brings consumers in without making them feel like they’re viewing
Jillian Davis
Diego has a way of bringing the best out of people. He's curious, creative, and a true team player - the best combination of traits that made him a huge asset to our marketing team. Every day I worked with Diego, I saw how committed he is to seeing high-quality work through from initial concept to production and measuring impact. He has an insatiable appetite for growth and will shine at a place that let's him explore his many talents.
Linnea Scott
Diego’s passion for social media is unmatched. He is motivated to ensure the content created is not only appealing, but easily digested by any viewer. His vision always keeps the customer and the company’s interests in mind, and the final results are nothing short of remarkable. His fun energy shines through in a way that brings consumers in without making them feel like they’re viewing
Jillian Davis
Diego has a way of bringing the best out of people. He's curious, creative, and a true team player - the best combination of traits that made him a huge asset to our marketing team. Every day I worked with Diego, I saw how committed he is to seeing high-quality work through from initial concept to production and measuring impact. He has an insatiable appetite for growth and will shine at a place that let's him explore his many talents.
Experience
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Nav Technologies, Inc.
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United States
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Financial Services
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100 - 200 Employee
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Social Media Community Manager
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Jul 2021 - Present
Managed company accounts for Instagram, Twitter/X, Facebook, TikTok, and LinkedIn. Formed and implemented strategies to grow engagement and awareness. Curated content through copy writing, graphic creation, and video filming/editing. Ensured that the brand was appropriately represented and communicated on customer facing platforms. Participated in rebrand and implemented changes across all customer facing sources.
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Customer Service Specialist
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Aug 2020 - Jul 2021
Demonstrated ability to de-escalate tense situations, keep on top of emails, and provided a great experience for Nav’s customers. Took on roles beyond the job description such as Social Media assistance, and curation of responses to BBB and CFPB feedback.
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Firetoss
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United States
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Advertising Services
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1 - 100 Employee
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Search Engine Optimization Specialist
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Feb 2020 - Jun 2020
Worked with clients to improve their ranking on Google. Implemented Content Optimization, Keyword Research, Schema, and Google My Business. Gained experience using SEMRush, Moz, Screaming Frog, and Ahrefs. Worked with clients to improve their ranking on Google. Implemented Content Optimization, Keyword Research, Schema, and Google My Business. Gained experience using SEMRush, Moz, Screaming Frog, and Ahrefs.
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Evolve Marketing
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United States
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Advertising Services
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1 - 100 Employee
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Training Manager, Sales
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Sep 2019 - Feb 2020
Participated in event-based marketing, gaining face to face sales experience. Managed and trained new hires in sales to succeed and unlock their full potential. Increased brand awareness and acquired new customers for non-profit clients ASPCA and Save the Children. Participated in event-based marketing, gaining face to face sales experience. Managed and trained new hires in sales to succeed and unlock their full potential. Increased brand awareness and acquired new customers for non-profit clients ASPCA and Save the Children.
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Jet
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Retail
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200 - 300 Employee
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Customer Care Representative
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Sep 2017 - Aug 2019
Provided friendly and professional over-the-phone service to all of Jet’s customers. Demonstrated ability to de-escalate tense situations involving product information, refunds, replacements, and account inquiries with the use of empathy. Left the company with 5-Star average from customer reviews based on excellent service provided. Provided friendly and professional over-the-phone service to all of Jet’s customers. Demonstrated ability to de-escalate tense situations involving product information, refunds, replacements, and account inquiries with the use of empathy. Left the company with 5-Star average from customer reviews based on excellent service provided.
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The Geekwave
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Utah
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Social Media Manager
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Aug 2017 - May 2018
Curated Twitter, Facebook, and Instagram posts for reviews, podcasts, and videogame let’s-plays on thegeekwave.com. Designed Branding Packet including brand colors, values, social media persona, vision statement, target audiences, and mission statement. These ideas are still used and implemented today. Curated Twitter, Facebook, and Instagram posts for reviews, podcasts, and videogame let’s-plays on thegeekwave.com. Designed Branding Packet including brand colors, values, social media persona, vision statement, target audiences, and mission statement. These ideas are still used and implemented today.
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Youth Services
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Government Administration
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1 - 100 Employee
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Christmas Box House Emergency Hire
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May 2017 - Sep 2017
Looked after foster children and made sure all kids were fed, clothed and bathed. Insured bedtimes, playtimes, and clean up times were all met. Looked after foster children and made sure all kids were fed, clothed and bathed. Insured bedtimes, playtimes, and clean up times were all met.
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Arizona's Vision
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Phoenix, Arizona
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Marketing Intern
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May 2016 - Aug 2016
Demonstrated Photoshop proficiency through the creation of gift-cards, banners, and digital advertisements. Worked alongside business owner and highly regarded Optometrist Dr. Mark Page, bringing his visions to life to promote his Optometry office. Demonstrated Photoshop proficiency through the creation of gift-cards, banners, and digital advertisements. Worked alongside business owner and highly regarded Optometrist Dr. Mark Page, bringing his visions to life to promote his Optometry office.
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HomeGoods Stores
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Retail
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700 & Above Employee
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Associate
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2013 - 2015
Learned how to organize products and furniture in a way that appealed to the customer. This also taught me how to work with people and in a team environment. Learned how to organize products and furniture in a way that appealed to the customer. This also taught me how to work with people and in a team environment.
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Education
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2016 - 2020
University of Utah
Bachelors of Science Marketing, Marketing -
2015 - 2016
Northern Arizona University-The W. A. Franke College of Business
Marketing, 3.8
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