Diego Serna
SEO Intern at Veewz- Claim this Profile
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Bio
Credentials
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Understanding User Needs
University of Michigan | CourseraApr, 2023- Oct, 2024 -
Apple Search Ads
AppleNov, 2022- Oct, 2024 -
Introduction to User Experience Principles and Processes
University of Michigan | CourseraAug, 2022- Oct, 2024 -
Introduction to Human-Centered Design
IDEOJul, 2022- Oct, 2024 -
Web Design: Strategy and Information Architecture
CourseraMar, 2021- Oct, 2024 -
UX Design Fundamentals
CourseraFeb, 2021- Oct, 2024 -
Visual Elements of User Interface Design
CourseraJan, 2021- Oct, 2024 -
Meta Certified Digital Marketing Associate
MetaDec, 2022- Oct, 2024 -
Google Ads Search Certification
GoogleOct, 2022- Oct, 2024 -
Google Analytics Individual Qualification
Google analyticsOct, 2022- Oct, 2024
Experience
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Veewz
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United States
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Marketing Services
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1 - 100 Employee
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SEO Intern
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Aug 2023 - Present
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COOP
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United States
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Real Estate
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Digital Marketing Captain
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Jan 2023 - Present
• Mentor 16 diverse individuals transitioning into digital marketing-related careers, aimed at addressing underemployment and the tech diversity gap. • Collaborate with 3 co-facilitators to lead fundamentals workshops in Excel, SEM, Programmatic, Media Planning, Google Analytics, strategic networking, and community building—culminating in client-facing projects. • Evaluate facilitation logistics and feedback with co-facilitators and Program Manager to identify effective teaching strategies and iteratively improve the program experience, while maintaining transparency and accountability. Show less
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Serna Photography
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Mexico
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Photography
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Digital Marketing Specialist
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Sep 2022 - Present
• Implement on-page SEO techniques and keyword research, boosting SernaPhotography.com's search engine rankings and visibility.• Leveraged data insights to refine user journeys, improving website engagement and lowering bounce rates.
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Photographer & Creative Director
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Mar 2021 - Present
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Gladstone Institutes
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United States
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Research Services
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300 - 400 Employee
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Grants and Contracts Coordinator
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Dec 2019 - Jun 2022
• Designed and implemented business processes and strategies related to contract negotiations and sourcing federal funding. • Acted as the main point of contact for inbound and outbound partnership agreement coordination. • Supported cross-functional teams by monitoring invoices and ensuring that grant award progress met federal regulations and compliance. • Designed and implemented business processes and strategies related to contract negotiations and sourcing federal funding. • Acted as the main point of contact for inbound and outbound partnership agreement coordination. • Supported cross-functional teams by monitoring invoices and ensuring that grant award progress met federal regulations and compliance.
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UC Berkeley Library
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United States
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1 - 100 Employee
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Circulation Services Lead
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Feb 2017 - Dec 2019
• Improved user experience by resolving over 200 weekly queries on navigating the library system. • Led new hire training and supervised hourly work shifts for student library employees. • Improved user experience by resolving over 200 weekly queries on navigating the library system. • Led new hire training and supervised hourly work shifts for student library employees.
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GRANT Garant s.r.o.
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Czechia
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Think Tanks
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1 - 100 Employee
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Policy Development Intern
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Jan 2019 - May 2019
• Assisted in the project management of over 150 policies by gathering data to develop insights to determine the potential success of each policy. • Facilitated the development, research, and revision of four research and innovation policy proposals funded by the EU. • Edited internationally written project proposals for accuracy, grammar, and stakeholder relevance. • Developed a template design to be implemented into future Horizon 2020 EU policy proposals. • Assisted in the project management of over 150 policies by gathering data to develop insights to determine the potential success of each policy. • Facilitated the development, research, and revision of four research and innovation policy proposals funded by the EU. • Edited internationally written project proposals for accuracy, grammar, and stakeholder relevance. • Developed a template design to be implemented into future Horizon 2020 EU policy proposals.
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University of California, Berkeley
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United States
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Higher Education
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700 & Above Employee
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Research Assistant (Self, Identity, & Relationships Lab)
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Jan 2016 - Dec 2018
• E-surveyed over 3000 research subjects over a year-long period in order to identify psychosocial variables of interpersonal perceptions of social status. • Created and managed over 200 pseudo-applicant accounts for a resume call-back study. • Analyzed qualitative data and generated visual representations of findings using R Studio. • Effectively executed three research proposals to UC Berkeley Research Ethics department. • E-surveyed over 3000 research subjects over a year-long period in order to identify psychosocial variables of interpersonal perceptions of social status. • Created and managed over 200 pseudo-applicant accounts for a resume call-back study. • Analyzed qualitative data and generated visual representations of findings using R Studio. • Effectively executed three research proposals to UC Berkeley Research Ethics department.
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Tier 2 Sales Caller
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Sep 2016 - Feb 2017
• Conducted over 100 daily alumni cold calls to raise funds for UC Berkeley student programs. • Used rapport, active listening, and objection handling to raise $15,950 from 120 donors. • Received continuous training to develop a deep understanding of 8 colleges within the university and educate alumni on how donating to the university furthers student efforts. • Conducted over 100 daily alumni cold calls to raise funds for UC Berkeley student programs. • Used rapport, active listening, and objection handling to raise $15,950 from 120 donors. • Received continuous training to develop a deep understanding of 8 colleges within the university and educate alumni on how donating to the university furthers student efforts.
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University of Southern California
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United States
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Medical Practices
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1 - 100 Employee
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Resident and Academic Advisor
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May 2016 - Jul 2016
• Provided residential assistance to 100+ high school students by offering personal, academic, and emotional support during a 6-week summer camp. • Chaperoned groups of 12-23 students during community service, outreach projects, and social trips/events. • Provided weekly individual career planning and academic counselling with 5 assigned students. • Planned and conducted daily meetings, workshops, and activities to expose students to college life and the application process. • Provided residential assistance to 100+ high school students by offering personal, academic, and emotional support during a 6-week summer camp. • Chaperoned groups of 12-23 students during community service, outreach projects, and social trips/events. • Provided weekly individual career planning and academic counselling with 5 assigned students. • Planned and conducted daily meetings, workshops, and activities to expose students to college life and the application process.
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Education
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University of California, Berkeley
Bachelor of Arts - BA, Anthropology and Social Welfare double major -
Charles University
Study Abroad -
COOP Apprentice
Digital Marketing Apprentice