Diego Gomez Pimienta

Junior Product Manager at Zebrands
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Contact Information
us****@****om
(386) 825-5501
Location
Mexico City, Mexico, MX
Languages
  • English Full professional proficiency
  • French Professional working proficiency
  • Spanish Native or bilingual proficiency

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Bio

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Experience

    • Mexico
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Junior Product Manager
      • Jan 2023 - Present

    • Austria
    • International Affairs
    • 1 - 100 Employee
    • Product Manager & Learning Experience Designer (paid internship)
      • Sep 2021 - Jan 2023

      IACA is an international NGO offering educational programs to global leaders, established to fight global corruption, https://www.iaca.int - Product managed an online Spanish MA degree learning experience for anti-corruption students from Latin America (unis, parliament agencies, NGOs), exceeding the expected inscription rate by 70% (based on Moodle, videos, ZOOM group conferences, chats) - User researched students behaviour, conducting customer development interviews, scheduled and conducted user testing - Project managed 2 weeks of thesis defence sessions for 80+ students & 5 reviewers (7-8 sessions per day) - Scheduled sessions with different experts in anti-corruption (business, consultancies, Interpol, UN, Austrian government) Show less

    • Banking
    • 700 & Above Employee
    • Project Manager | Management Development Program (Marketing, HR, Operations)
      • 2018 - Jun 2020

      BanCoppel is an international bank, https://www.bancoppel.com/main/index.html - Product managed an online learning platform for more than 700 employees from across the country which allowed the bank employees to complete annual legal required exams - Managed a team of 1 software developer, 1 designer & 12+ other stakeholders within highly regulated banking environment - Adjusted the UX to the needs of target audience (diverse groups of staff across 30 states), improved the usability - Introduced E-Mail notifications improving the timely test response - Managed 4 corporate events for more than 50 high executives in different Mexican states - Gamified Financial literacy event experience for 1500 information stand visitors per day - Coordinated an 8M USD remittances collection strategy in 5 states of the US, achieving a 30% increase in the remittances earnings for the bank and grew the number of clients by 5% - Conducted market & competition research for a retirement fund (interest rates, return rates) - Researched bank user experience in cooperation with a hired external agency, conducting 1 mystery shopper exploration per business sector in 7 different branches Show less

    • Real Estate
    • 700 & Above Employee
    • Assistant Product Manager
      • Apr 2018 - Jul 2018

      Coldwell Banker is an international real estate management firm, https://cbcmexico.mx - Created and implemented an interactive online map covering 60+ industrial parks in different states of Mexico, allowing clients to navigate where parks were, the dimensions they had, and other logistical advantages Coldwell Banker is an international real estate management firm, https://cbcmexico.mx - Created and implemented an interactive online map covering 60+ industrial parks in different states of Mexico, allowing clients to navigate where parks were, the dimensions they had, and other logistical advantages

  • Grisi Hermanos S.A. de C.V.
    • Mexico City Area, Mexico
    • Export Intern
      • Sep 2016 - Feb 2017

    • Pasante Legal
      • Sep 2013 - Nov 2013

    • Pasante Legal
      • May 2013 - Jun 2013

Education

  • University of Strasbourg / Universidad de Deusto
    Master of Arts - MA, Politics, Culture and Society
    2020 - 2022
  • University of Deusto
    Erasmus Mundus Programm
    2020 - 2021
  • Tecnológico de Monterrey
    Bachelor in International Affairs
    2014 - 2017
  • University of Warsaw
    European Foreign Policy and Migration, International Relations and Affairs
    2017 -

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