Diego Freire
Collections Clerk at Health Advocates Network- Claim this Profile
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Bio
Matthew Rappaport
I have worked under many different people in the car rental industry and Diego stands out. He is by far one of the best supervisors anyone could ask to work with. His understanding of not just the business needs but the needs of his subordinates is outstanding.
Jared Farkas
I have managed many people at Sixt, but only some leave the inspiring memories of drive and perseverance, and one of them is Diego. I hired Diego as a reservation agent in 2014, and since then, he was promoted to Senior Agent, providing critical feedback and support to management on how we can grow and improve as a team! I was impressed by Diego’s ability to handle any situation calmly and patiently, even with the toughest clients. Diego showed us that he wanted more and more responsibilities which lead to his transfer to Branch Supervisor; taking both the Headquarter role and Operations role and assimilating them into one clear path for him- Success! Diego has made a clear impact in the way he operates and treats the business like his own. He is extremely hard working and is always willing to get the job done with the highest level of integrity and customer service! Any team would be so lucky to have Diego along their side!
Matthew Rappaport
I have worked under many different people in the car rental industry and Diego stands out. He is by far one of the best supervisors anyone could ask to work with. His understanding of not just the business needs but the needs of his subordinates is outstanding.
Jared Farkas
I have managed many people at Sixt, but only some leave the inspiring memories of drive and perseverance, and one of them is Diego. I hired Diego as a reservation agent in 2014, and since then, he was promoted to Senior Agent, providing critical feedback and support to management on how we can grow and improve as a team! I was impressed by Diego’s ability to handle any situation calmly and patiently, even with the toughest clients. Diego showed us that he wanted more and more responsibilities which lead to his transfer to Branch Supervisor; taking both the Headquarter role and Operations role and assimilating them into one clear path for him- Success! Diego has made a clear impact in the way he operates and treats the business like his own. He is extremely hard working and is always willing to get the job done with the highest level of integrity and customer service! Any team would be so lucky to have Diego along their side!
Matthew Rappaport
I have worked under many different people in the car rental industry and Diego stands out. He is by far one of the best supervisors anyone could ask to work with. His understanding of not just the business needs but the needs of his subordinates is outstanding.
Jared Farkas
I have managed many people at Sixt, but only some leave the inspiring memories of drive and perseverance, and one of them is Diego. I hired Diego as a reservation agent in 2014, and since then, he was promoted to Senior Agent, providing critical feedback and support to management on how we can grow and improve as a team! I was impressed by Diego’s ability to handle any situation calmly and patiently, even with the toughest clients. Diego showed us that he wanted more and more responsibilities which lead to his transfer to Branch Supervisor; taking both the Headquarter role and Operations role and assimilating them into one clear path for him- Success! Diego has made a clear impact in the way he operates and treats the business like his own. He is extremely hard working and is always willing to get the job done with the highest level of integrity and customer service! Any team would be so lucky to have Diego along their side!
Matthew Rappaport
I have worked under many different people in the car rental industry and Diego stands out. He is by far one of the best supervisors anyone could ask to work with. His understanding of not just the business needs but the needs of his subordinates is outstanding.
Jared Farkas
I have managed many people at Sixt, but only some leave the inspiring memories of drive and perseverance, and one of them is Diego. I hired Diego as a reservation agent in 2014, and since then, he was promoted to Senior Agent, providing critical feedback and support to management on how we can grow and improve as a team! I was impressed by Diego’s ability to handle any situation calmly and patiently, even with the toughest clients. Diego showed us that he wanted more and more responsibilities which lead to his transfer to Branch Supervisor; taking both the Headquarter role and Operations role and assimilating them into one clear path for him- Success! Diego has made a clear impact in the way he operates and treats the business like his own. He is extremely hard working and is always willing to get the job done with the highest level of integrity and customer service! Any team would be so lucky to have Diego along their side!
Credentials
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Marketing Management
5c161ce258e64be9a83d3abbd2db9fceAug, 2017- Sep, 2024
Experience
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Health Advocates Network
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Collections Clerk
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Sep 2022 - Present
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JPMorgan Chase & Co.
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United States
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Financial Services
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700 & Above Employee
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Associate Banker
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Apr 2021 - Apr 2022
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SIXT
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Germany
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Travel Arrangements
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700 & Above Employee
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Supervisor
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Jun 2018 - Apr 2021
Leading the team to ensure that daily responsibilities and assigned tasks are complete and maintained at performance standard levelsTraining and on-going development of new hires, assuring necessary tools and information is in place to incubate successExerting strong team building skills through goal-setting, motivation and follow up to reach those goalsImproving the team and facilitating the communication among the membersExceeding and meeting departmental objectives, including conversion targets and lead generationCreating a sense of ownership within the employees and resolving employee issues, if anyCommunicating the company’s purpose, core values, vision to employeesEnsuring that the employees follow their schedules properly as designedStriving for new ways continually, to increase the opportunities of salesFacilitating cross functional communication within employees for improved working conditionsActive participation in the monthly and weekly meetingsDocumenting general reports on each team member’s performance and targets as well as ensuring that they exceed the targetsPerform other job-related duties as assigned. Show less
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Senior Sales Agent
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Jan 2018 - Jun 2018
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Sales
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Sep 2014 - Jun 2018
Maximize rates for all reservationsEncourage luxury vehicle upgradesMeet sales goals as they are communicatedHandle all inbound telephone and email inquiries in a friendly and helpful mannerSchedule customer reservations, answer frequently asked questions and facilitate other information as neededProvide excellent customer service in all customer contact situations according to our quality standardsDraft professional correspondence through email.
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Education
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2006 - 2010
J. P. Taravella High School
High School -
Palm Beach State College
Entrepreneurship/Entrepreneurial Studies
Community
