Experience

Marlink

• Telecommunications
• 400 - 500 Employee

• VSAT Support Engineer

  • Jan 2022 - Present



Sysco

• United States
• Food and Beverage Services
• 700 & Above Employee

• Software Engineer Intern

  • Jun 2021 - Aug 2021

  Use Salesforce development tools like process builder and flow builder to create the logic for a new app and product. Use Salesforce development tools like process builder and flow builder to create the logic for a new app and product.



University of Houston

• United States
• Higher Education
• 700 & Above Employee

• Information Technology Technical Support

  • Jan 2020 - May 2021

  Tier 1 Help Desk responsibilities. Manage ticketing software to promptly and accurately respond to users and their service desk requests. Provide excellent customer service to professors and staff when faced with an IT issue. Troubleshoot hardware and software issues in person and over online media such as Skype, Teams, and Zoom. Tier 1 Help Desk responsibilities. Manage ticketing software to promptly and accurately respond to users and their service desk requests. Provide excellent customer service to professors and staff when faced with an IT issue. Troubleshoot hardware and software issues in person and over online media such as Skype, Teams, and Zoom.



Best Buy

• Retail
• 700 & Above Employee

• Computing and DI Consultant

  • Sep 2015 - Jan 2018

  Engage customers using selling skills to build complex, connected solutions in a fast-paced, dynamic environment where customers feel supported. From computers and networking technology, to cameras (Digital Imaging) and other media devices. Engage customers using selling skills to build complex, connected solutions in a fast-paced, dynamic environment where customers feel supported. From computers and networking technology, to cameras (Digital Imaging) and other media devices.