Procurement Analyst

• Jan 2022 - Present

Business Analyst

• Oct 2019 - Jan 2022

Analyst for Customer Accounts, leading reporting and KPI management. • Designed dynamic scorecard for several clients, used to summarize KPIs and identify key trends • Up to 10% increase in Voice of Customer score in several accounts through scorecard innovation • Standardized format and created VBA Macros that saved up to 25 min. daily per user, 60+ hours monthly across department. • Worked with offshore team to implement initiatives to improve inventory clean-up and claims prevention • Helped drive 40% reduction in avg. claim age by working with senior manager to develop weekly reports to identify key areas of improvement, then assist in implemenatation. Show less

Procurement Intern

• Apr 2019 - Sep 2019

• Created purchase orders, contacted suppliers and negotiated terms and prices, leading to $10,000+ savings • Strengthened supplier relations by using an integrative approach to negotiations and prompt communication • Sourced items stateside and overseas, coordinated transportation to our facility, and met production schedules • Data retrieval speed increased by 25% after organizing entries and formulas in the database • Created purchase orders, contacted suppliers and negotiated terms and prices, leading to $10,000+ savings • Strengthened supplier relations by using an integrative approach to negotiations and prompt communication • Sourced items stateside and overseas, coordinated transportation to our facility, and met production schedules • Data retrieval speed increased by 25% after organizing entries and formulas in the database

Service Coordinator

• May 2017 - Sep 2018

• Saved $70,000+ through prompt communication with warehouses & carriers to avoid late fees • 60% higher output compared to goals including load status changes and prompt customer updates • Trained two employees and drove an increase in output (per person) of over 20% compared to previous standards • Oversaw the Amazon account, led to a 20% increase in on-time carriers and a 50% reduction in service fails • Saved $70,000+ through prompt communication with warehouses & carriers to avoid late fees • 60% higher output compared to goals including load status changes and prompt customer updates • Trained two employees and drove an increase in output (per person) of over 20% compared to previous standards • Oversaw the Amazon account, led to a 20% increase in on-time carriers and a 50% reduction in service fails

Spanish Teaching Assistant

• Sep 2013 - Apr 2017

• Led and taught intermediate Spanish classes • 94% students satisfied with TA performance by the end of the semester (according to end-of-semester survey) • Led and taught intermediate Spanish classes • 94% students satisfied with TA performance by the end of the semester (according to end-of-semester survey)

Volunteer Representative/Executive Secretary

• Jul 2014 - Jul 2016

• Managed inventory and purchase orders maintaining a 95% service level or higher • Saved $10,000+ by constantly finding opportunities to cut costs while maintaining efficiency. • 67% faster data retrieval by creating a system to keep track of volunteers’ performance and immigration status • 20% greater unit output by developing a new strategic plan of action and implementing it with 20+ peers • Managed inventory and purchase orders maintaining a 95% service level or higher • Saved $10,000+ by constantly finding opportunities to cut costs while maintaining efficiency. • 67% faster data retrieval by creating a system to keep track of volunteers’ performance and immigration status • 20% greater unit output by developing a new strategic plan of action and implementing it with 20+ peers

Bilingual Sales Agent

• May 2013 - Sep 2013