Rockstar Developer

• Aug 2019 - Present

Coordinator

• Mar 2016 - Jun 2018

 Responsible for the Relationship team serving all segments of the Company for Data and Advanced Voice deployment projects. High performance in team leadership on projects covering the entire National Territory (in Brazil) and International Projects (Telefónica Global Solution) involving hybrid solutions and new knowledge opportunities. Team with 14 employees, who are responsible for communication between the Company's technical and commercial areas. They are structured to carry out project management, control priorities, indicators and strategic planning. For the development of a high performance are constantly evaluated for suitability of the profiles to the targeted projects guaranteeing the quality standard required by the Company and Clients served. Preparation of reports for control and follow-up of projects focused on deliveries, aiming at improving processes and quality of the services rendered. Application of formal feedback to employees periodically and daily for the development of the team in a homogeneous way to ensure the quality of the work.

Senior Telecommunications Analyst

• Dec 2011 - Mar 2016

 Responsible for directing the "Porta Única" team at a national level, focused on the development of people and recurrent training of the supplier. Working proactively to position the post-sales areas, applying the best practices for portfolio management, managing the scheduling and pressure for results, and mapping opportunities for improvement, since there was a direct interface with all areas of the company. Participation in committees, contributing to improve the processes in the operational areas and after sales. Restructuring and implementation of models of action and activation, always seeking synergy between the areas of the company and compliance with the deadline established with the client. Manager on "Porta Única" team for installation of data circuits and advanced voice, support and training of the team of suppliers, implementation of solutions and relationship with internal and external customers, participation in the development and application of quality audit in the installation processes managed by the provider. Project management, being responsible for consolidating/monitoring deadlines, estimating risks and needs of stakeholders, and reporting to the project team

Supervisor

• Jan 2007 - Nov 2011

 Responsible for team management (Data Repair and Advanced Voice) focusing on people development. Working proactively to position the post-sales areas, applying the best practices for portfolio management, managing the scheduling and pressure for results, and mapping opportunities for improvement, since there was a direct interface with all areas of the company.  Responsible for team management (Data Repair and Advanced Voice) focusing on people development. Working proactively to position the post-sales areas, applying the best practices for portfolio management, managing the scheduling and pressure for results, and mapping opportunities for improvement, since there was a direct interface with all areas of the company.