Diefani Favareto-Piovezan

Project Management Specialist at Symplicity
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Contact Information
us****@****om
(386) 825-5501
Location
Ribeirão Preto, São Paulo, Brazil, BR
Languages
  • Portuguese Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency
Skills

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Keo Coelho

I worked with Diefani at Nestlé Business Services in Brazil. There I had the opportunity to take part in training sessions run by Diefani, who was a pillar of the area. She demonstrates vast knowledge in what she sets out to do, a professional attitude and is always open to helping and contributing to the team and the growth of the people around her.

Vinicius Stevan

I am writing to highly recommend Diafani for any job opportunity that may arise. Having had the privilege of working closely with her for a year. I have witnessed firsthand her exceptional skills, dedication, and professionalism. Diafani consistently exceeded expectations and demonstrated a remarkable ability to tackle complex challenges with ease. She possesses a unique blend of technical expertise, critical thinking, and adaptability, making her an invaluable asset to any team. Her meticulous attention to detail, combined with a strong work ethic, consistently resulted in the successful completion of projects well within deadlines.

Alisson Santos

Diefani is a highly dedicated professional with remarkable business knowledge. When we worked together, I could see a glimpse of that expertise. I believe she is highly qualified and possesses a more contemporary vision of management, which makes a lot of sense for the current times.

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Credentials

  • Certified Six Sigma Black Belt
    International Six Sigma Institute™
    Feb, 2022
    - Nov, 2024
  • Innovation Management Certified Professional IMCP
    CertiProf
    Feb, 2021
    - Nov, 2024
  • Lean Six Sigma Green Belt Professional Certificate LSSGBPC
    CertiProf
    Nov, 2020
    - Nov, 2024
  • Scrum Master Professional Certificate SMPC
    CertiProf
    Aug, 2020
    - Nov, 2024
  • DevOps Essentials Professional Certificate (DEPC)
    CertiProf
    Jul, 2020
    - Nov, 2024
  • Criando e publicando um aplicativo para iPhone e iPad na App Store
    Universidade Estadual de Campinas
    Oct, 2019
    - Nov, 2024
  • Como Criar jogos 2D para iPhone e iPad
    Universidade Estadual de Campinas
    Jun, 2019
    - Nov, 2024
  • SCRUM Foundation Professional Certificate (SFPC)
    CertiProf®
    Jan, 2019
    - Nov, 2024
  • Microsoft Power BI Online
    Udemy
    Sep, 2018
    - Nov, 2024
  • Como aprimorar e monetizar seu aplicativo para iOS e Apple Watch
    Universidade Estadual de Campinas
    Jul, 2018
    - Nov, 2024
  • Lean Six Sigma White Belt
    GoLeanSixSigma.com
    Jul, 2018
    - Nov, 2024
  • K2 Blackpearl Core
    Saba Software
    Apr, 2017
    - Nov, 2024
  • K2 Smartforms Builder
    Saba Software
    Apr, 2017
    - Nov, 2024
  • IX Simpósio de Iniciação Cientifica - Tema: Tecnologias Assistivas para Deficientes Auditivos: MEDCall Consultas
    Estácio
    Oct, 2016
    - Nov, 2024
  • Como Criar Aplicativos de Múltiplas Telas para iPhone e iPad (Coursera Online)
    Universidade Estadual de Campinas
    May, 2016
    - Nov, 2024
  • Como criar um aplicativo para iPhone (Coursera Online)
    Universidade Estadual de Campinas
    Mar, 2016
    - Nov, 2024
  • Cryptography (Coursera online)
    University of Maryland
    Feb, 2016
    - Nov, 2024
  • UBCx - Certificate for Systematic Program Design - Part 3 (edX)
    The University of British Columbia
    Feb, 2016
    - Nov, 2024
  • CSS Gratuito
    DevMedia
    Jan, 2016
    - Nov, 2024
  • Introdução ao CSS
    DevMedia
    Aug, 2015
    - Nov, 2024
  • JQuery Mobile
    DevMedia
    Aug, 2015
    - Nov, 2024
  • Website Responsivo com Bootstrap
    DevMedia
    Aug, 2015
    - Nov, 2024
  • Wordpress para Iniciantes
    DevMedia
    Aug, 2015
    - Nov, 2024
  • CodeIgniter with PHP: Creating a Virtual Store
    DevMedia
    Jul, 2015
    - Nov, 2024
  • Basic JQuery
    DEV Media
    May, 2015
    - Nov, 2024
  • Complete JavaScript
    DEV Media
    May, 2015
    - Nov, 2024
  • iOS: Introduction to Mobile Development
    DEV Media
    Apr, 2015
    - Nov, 2024
  • HTML 5
    RL System Treinamentos
    Dec, 2014
    - Nov, 2024
  • MySQL
    RL System Treinamentos
    Dec, 2014
    - Nov, 2024
  • Object Oriented PHP Online
    RL System Treinamentos
    Dec, 2014
    - Nov, 2024
  • PHP with MySQL
    RL System Treinamentos
    Dec, 2014
    - Nov, 2024
  • Security on PHP
    RL System Treinamentos
    Dec, 2014
    - Nov, 2024
  • Basic Web Design
    Cresça Brasil
    Oct, 2014
    - Nov, 2024
  • Computer Setting Up and Maintenance
    Cresça Brasil
    Oct, 2014
    - Nov, 2024
  • Network Configuration and Maintenance
    Cresça Brasil
    Oct, 2014
    - Nov, 2024
  • Basic Java JSE
    TreinaWeb
    Feb, 2014
    - Nov, 2024
  • Advanced HTML
    Cresça Brasil
    Jan, 2014
    - Nov, 2024
  • Photoshop
    UniSEB COC
    Aug, 2013
    - Nov, 2024
  • HTML 5
    TreinaWeb
    Jul, 2013
    - Nov, 2024
  • Development of Android Applications
    UniSEB COC
    Jun, 2013
    - Nov, 2024
  • SCRUM Foundation Professional Certificate (SFPC)
    CertiProf

Experience

  • Symplicity
    • United States
    • Software Development
    • 200 - 300 Employee
    • Project Management Specialist
      • May 2023 - Present

      • Responsible for overseeing the implementation of data integrations, authentication solutions, and payment integrations. • Assistance in launching feature enhancements and projects for the company's global customer base. • Support the delivery of projects compiled by the Implementation Manager and Customer Manager teams, including new projects, revisions, and problem resolution management. • Assisting customers and colleagues in understanding solution offerings, helping to address concerns and needs, and building relationships that strengthen partnerships. • Management of customer projects, ensuring that deliverables and deadlines are met, with a high level of communication at all stages. • Collaboration with stakeholders to ensure that project requirements include all the necessary details for successful implementation and delivery. • Be a seasoned reference in standard solutions, such as automated imports, SAML/Shibboleth authentication solutions, and payment integrations. • Analysis, referral, and assignment of development requests from the Implementation Manager and Customer Manager teams. • Assistance to support teams on previously delivered projects, as needed. Key languages/tools/technologies used: Zendesk, Pivotal Tracker, Office 365, Gitlab, SAML, Scrum, Kanban, Waterfall, Data Analysis. Main clients: Harvard University, Princeton University, Yale University, University of Pennsylvania, Brown University, Columbia University, Dartmouth College, Cornell University. Show less

  • Webjump
    • Brazil
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Agile Squad Leader
      • Dec 2022 - Mar 2023

      • Proficient in agile methodologies; • Training and guidance of teams in the use of agile methodologies; • Implementation of agile methodologies; • Schedule management; • Reporting to the team and stakeholders; • Backlog construction/maintenance; • Mapping delivery evolution (epic management); • Tracking and action based on team metrics; • Understanding and monitoring clients' business goals; • Conflict management; • Negotiation; • Team and individual leadership; • Conducting one-on-one meetings; • Facilitation of agile ceremonies/rituals; • Feedback and feedforward; • Training and process evolution (team and client); • Problem resolution/negotiation. Key languages/tools/technologies used: Jira, JQL, Confluence, Magento Admin, Adobe Cloud, Kanban, Scrum, Lean, SAFe, System Design, Data Studio. Main clients: Nestlé, Ambev, Droga Raia, Elgin. Show less

  • Continuus Consulting
    • Brazil
    • Business Consulting and Services
    • Projects and Continuous Improvement Consultant
      • Dec 2021 - Dec 2022

      • Development and collaboration with cross-functional teams to quickly achieve the project's main objectives. • Application of rigorous time management methods and task tracking throughout all project stages. • Visual supervision of project plans and management of responsible teams. • Ensuring alignment of project strategies with the company's mission. • Collaboration in the development of the creative budget and expense monitoring. • Identification of process improvement opportunities and cost reduction. • Planning and execution of continuous improvement events using Lean Six Sigma tools. • Teaching, leadership, and training of cross-functional teams in Lean Six Sigma. • Continuous focus on process improvement. • Strategic planning and guidance to drive business in four main areas: Automation, Technology, Lean, and Social. Key tools and technologies: Lean Six Sigma, Jira, Microsoft Project, Figma, Miro, DMAIC, PDCA, Kanban, Kaizen, Scrum, Waterfall, Gantt Pro, Power Automate, Microsoft Power Platform, System Design, Relational and Non-Relational Databases. Main clients: Venture Pesca Gyn, Tijo’s Flooring, MP Medical Services. Show less

  • Cheesecake Labs
    • United States
    • Software Development
    • 1 - 100 Employee
    • Software Engineer
      • Mar 2022 - Nov 2022

      • Responsible for developing, deploying, and maintaining cross-platform applications (web and mobile), ensuring compliance with company standards, policies, and guidelines; • Analysis of business rules, requirements gathering, and direct engagement with stakeholders to develop new solutions based on partner needs; • Code review, estimation, roadmap planning, and Proof of Concept (POC) development; • Process analysis and mapping, identification of failures, and implementation of corrective actions to contribute to continuous improvement of operational workflows; • Preparation of management reports, monitoring of performance indicators, and providing insights to support strategic decision-making; • Backup for the Agile Master role; • Development using agile methodologies and utilizing Jira as a project management tool; • Development with Python, TypeScript, Solidity, Docker, SQL Server, Stellar Network, and Git. Key languages/tools/technologies used: Python, TypeScript, Solidity, Docker, SQL Server, Stellar Network, Git, Jira. Key outcomes: (1) Development of a blockchain system for eRupiah transactions for the Bank of Indonesia. (2) Development of a blockchain system for Digital Brazilian Real transactions and mining for the Central Bank of Brazil. Main clients: Bank of Indonesia, Mercado Bitcoin, Central Bank of Brazil. Show less

  • Pantheon Inc
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Senior RPA Developer
      • Oct 2021 - Mar 2022

      • Responsible for robotic process automation, including the development, testing, and implementation of RPA flows and components using specific technical tools, ensuring compliance with the guidelines established by Pantheon and alignment with the business strategy; • Active participation in meetings with stakeholders and relevant departments to understand demands and track feedback regarding deliveries; • Development of RPA solutions using UiPath, SAP, and SQL Server; • Creation of PDDs (Process Design Document) and SDDs (Solution Design Document); • Conducting internal robot testing and partnering with stakeholders for development validation to ensure process compliance and operational efficiency; • Agile development using Scrum and Kanban methodologies. Key languages/tools/technologies used: UiPath, SAP, SQL Server, Scrum, Kanban. Key outcomes: Automated fuel inventory process in Canada, including data extraction from Outlook emails and insertion into SAP. Reduced manual completion time by 94%, which previously took 1.5 hours. Main clients: Exxon Mobil. Show less

  • act digital
    • Brazil
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior RPA Developer
      • Aug 2021 - Oct 2021

      • Robotic Process Automation (RPA) using leading market platforms; • Automation, mapping, and analysis of processes for robotization; • Testing and validation of automated components, including user acceptance support; • Development and enhancement of RPA solutions with Automation Anywhere; • Creation of PDDs (Process Design Document) and SDDs (Solution Design Document); • Requirements gathering and analysis with stakeholders for solution development; • Implementation and operational support of processes, including Go-live; • Agile project management using Scrum and Kanban. Key languages/tools/technologies used: Automation Anywhere, process mapping, automated testing, PDDs, SDDs, agile project management. Key achievements: Developed robots for extracting documents from a legacy system and transferring them to a datalake. Main clients: Vale S/A. Show less

  • Bridge & Co.
    • Brazil
    • Business Consulting and Services
    • 100 - 200 Employee
    • RPA Developer
      • Jan 2021 - Jul 2021

      • RPA development using Blue Prism, UiPath, WDG, Python, Ruby, Power Automate, Microsoft Power Platform, System Design, and various other platforms and programming languages used by the company and partners. • Support for process redesign from the robotization perspective. • Construction of PDDs (Process Design Document) and SDDs (Solution Design Document). • Development of internal robot tests. • Process validation with partners, as well as updating service scripts and known error database. • Root cause identification and problem resolution. • Support to the support team in the maintenance of automations. • Support to leadership. • Scrum Master backup. Key languages/tools/technologies used: Blue Prism, UiPath, WDG, Python, Ruby, Power Automate, Microsoft Power Platform, System Design. Key outcomes: RPA development for automation of financial transactions in ATMs across multiple banks, aiming to reduce errors and rework. Main clients: Protege, Sompo. Show less

  • Nestlé
    • Switzerland
    • Food and Beverage Services
    • 700 & Above Employee
    • RPA Squad Leader
      • Jul 2020 - Jan 2021

      • People management, including training and development of a high-performance team, promoting the growth and synergy of the team to achieve desired results.• Project management of technology and automation projects of low, medium, and high complexity, utilizing agile methodologies such as SCRUM, Kanban, Kaizen, FDD, and SAFe.• Analysis of business rules, requirements gathering with stakeholders, and monitoring of schedules to ensure proper execution of processes and delivery of quality to clients.• Development of Robotic Process Automation (RPA) solutions for Nestlé's internal processes, using tools such as UiPath, Blue Prism, Automation Anywhere, Power Platform, and others.• Analysis and process mapping, identification of failures, and conducting tests to drive continuous process improvement.• Preparation of management reports, tracking of key performance indicators (KPIs), and presentation of results to senior management to support strategic decision-making.• Agile Master.Key languages/tools/technologies used: UiPath, Blue Prism, PHP, Python, AHK, SQL Server, MySQL, Power Platform, Microsoft Power Platform, System Design.Key outcomes: (1) Planning and implementation of new technologies for sending and tracking requests to the NBS. (2) Participation in the Service Now implementation project. (3) Creation and fostering of a collaborative, inspiring work environment with open communication. Show less

    • RPA Digital Marketing Manager
      • Jun 2019 - Jan 2021

      • In charge of creating global content for Process Automation, including texts, videos, and images for internal social media use.• Developed strategies for Process Automation promotion, aiming to achieve the company's objectives and increase business profitability.Key languages/tools/technologies used: Scrum, Gantt, Power Platform, Workspace by Facebook, Office 365, Articulate 360.Key outcomes: (1) Creation of the visual identity for Process Automation. (2) A 70% increase in demand for the team in Ribeirão Preto. Show less

    • Continuous Improvement Specialist
      • Jun 2018 - Jan 2021

      • Actively involved in continuous improvement projects, leading and participating in multidisciplinary projects to develop and implement tools, processes, and solutions aligned with corporate goals.• Instructor of Lean Six Sigma methodologies and problem-solving to Nestlé employees, aiming to disseminate the organizational mission, vision, and values.• Coach and mentor in problem-solving projects (GSTD - Go-See, Think and Do, DMAIC), ensuring process standardization and efficiency in all operations.• Experienced in business analysis and requirements assessment for the development of new solutions.Key languages/tools/technologies used: DMAIC, GSTD, Power BI, Power Automate, Sharepoint, Microsoft Power Platform, System DesignKey outcomes: (1) A 90% increase in employee engagement in using basic tools such as DMAIC and GSTD for problem-solving in Nestlé's processes. (2) Training of 100% of employees in the use of DMAIC and GSTD tools. Show less

    • Junior Software and RPA Developer
      • Sep 2016 - Jun 2020

      • Expert in developing new webforms and tools using PHP.• Proven ability in developing quick solutions with Power Apps, Power Automate, Power BI, and SharePoint.• Responsible for planning and implementing new solutions for sending and tracking requests to the NBS, using PHP, C#, Python, and other languages.• Focused on reviewing automation opportunities and improvements, optimizing processes, and increasing efficiency.• Experienced in developing system automations for processes using PHP, Python, and other programming languages.• Practiced in resolving errors in existing scripts, ensuring the functionality and efficacy of the software.• Proficient in improving existing scripts according to demand, adapting solutions to meet evolving needs.• Specialist in creating scripts using AutoHotKey (AHK) for process automation.• Proven ability in developing RPA for Nestlé's E2E processes, using BluePrism, Pega Robotics, Power Automate, Microsoft Power Platform, System Design platforms.• Experience as a Scrum Master, managing teams to efficiently achieve project objectives.Key languages/tools/technologies used: PHP, Power Apps, Power Automate, Power BI, SharePoint, C#, Python, AutoHotKey (AHK), BluePrism, Pega Robotics, Microsoft Power Platform, System Design, Scrum.Key outcomes: (1) Successful implementation of Azure DevOps; (2) Implementation of git for code versioning; (3) Scrum implementation; (4) Development of a product creation system that reduced SKU creation time from 120 to 24 days, allowing products to reach shelves more quickly; (5) Execution of Lean Journey in Master Data Management for the development of Vendor, Customer, and Material systems. Show less

  • Sossegue Marketing
    • Brazil
    • Advertising Services
    • 1 - 100 Employee
    • Software Engineer
      • Jun 2016 - Dec 2016

      • Specialist in system development using PHP, Ajax, JQuery, HTML, CSS, and MySQL through MVC and OOP. • Responsible for the maintenance of existing systems, ensuring their functionality and efficiency. • Experienced in conducting tests to verify the quality and compliance of the software. • Proficient in requirements gathering and analysis, aligning project needs with developed solutions. • Acted as an Agile Master, ensuring effective implementation of agile methodologies in the development cycle. • Skilled in creating project documentation, facilitating understanding and implementation of the code. Key languages/tools/technologies used: PHP, Ajax, JQuery, HTML, CSS, MySQL, MVC, OOP, Agile. Key outcomes: (1) Successful launch of the Sossegue.com website; (2) 40% increase in revenue. Show less

  • VOLVERE
    • Ribeirão Preto, São Paulo, Brazil
    • Director of Information Technology
      • Dec 2014 - Dec 2016

      • Served in similar roles at Volvere, a non-profit organization that manages the projects of the Enactus Estácio RP team, balancing the needs of the two projects. • Responsible for directing the implementation of the IT Master Plan and coordinating the execution of this plan, observing approved schedules, priorities, and budgets. • Charged with providing the company with existing systems and resources, through continuous monitoring of new releases and improving existing hardware and software. • Tasked with planning, coordination, management, and supervision of development and maintenance projects for systems, voice and data communication, computing infrastructure, IT assistance services, and other information technology activities. • Promoted actions to ensure the availability, quality, and reliability of technology, monitoring processes, products, and services. • Responsible for the elaboration and execution of plans, programs, projects, and strategic contracts of information and communication technology, establishing and coordinating the execution of information technology security policy. Show less

  • Enactus
    • Ribeirão Preto, São Paulo, Brazil
    • Director of Human Resources
      • Feb 2014 - Dec 2016

      • Served as Human Resources Director at Enactus Estácio RP, a non-profit organization with various social projects. • Responsible for the organization of all company employees, seeking to optimize team performance through the application of lectures, mini-courses, and training. • My responsibilities included delegating functions, monitoring employees, managing the department's budget, and ensuring company policies were in compliance with best practices and current legislation. • I focused on planning, career, and roles of employees, structuring development and training programs, performance evaluation plans, guidelines for the implementation and development of wage and benefits administration programs, as well as training, development, performance evaluation, career and succession plans. • I planned, organized, directed, and controlled human resources activities, establishing norms and policies aimed at equipping the company with a qualified and effective workforce. Show less

  • Véspera Tecnologia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Software Developer
      • Dec 2014 - Mar 2016

      • Specialist in development and maintenance of software and features for the existing system, utilizing PHP, HTML, CSS, JavaScript, JQuery, MySQL, OOP, and MVC. • Proficient in requirements analysis and gathering, ensuring alignment between implemented solutions and project needs. • Experienced in creating detailed documentation for development, facilitating code understanding and implementation. • Skilled in the creation of test cases and scenarios, ensuring the quality and efficiency of the developed solutions. • Practiced in conducting solution testing, ensuring functionality and compliance with requirements. Key languages/tools/technologies used: Scrum, Kanban, PHP, HTML, CSS, JavaScript, JQuery, MySQL, OOP, and MVC. Key outcomes: (1) Implementation of online plant viewing; (2) Code refactoring resulting in an 80% reduction in system report extraction time; (3) Construction of a new PHP framework; (4) Implementation of chat support. Main clients: Bild, Vitta, and Perplan. Show less

  • Self Employed
    • Long Branch, New Jersey, United States
    • English Teacher
      • Oct 2007 - Oct 2014

      • English teacher experienced in teaching all levels and ages, with a special focus on the Latin community in Long Branch, NJ. • English teacher experienced in teaching all levels and ages, with a special focus on the Latin community in Long Branch, NJ.

  • PC TECH
    • Long Branch, New Jersey, United States
    • Technical Specialist
      • Jan 2005 - Jan 2010

      • Providing computer technical support for individuals and small businesses, ensuring the continuity of their operations. • Specialist in desktop and notebook maintenance, ensuring efficient equipment performance. • Skilled in hardware and software maintenance and installation, enhancing system functionality. • Proficient in network and server configuration, ensuring a robust and secure IT infrastructure. • Providing computer technical support for individuals and small businesses, ensuring the continuity of their operations. • Specialist in desktop and notebook maintenance, ensuring efficient equipment performance. • Skilled in hardware and software maintenance and installation, enhancing system functionality. • Proficient in network and server configuration, ensuring a robust and secure IT infrastructure.

  • G & N Computer Solutions
    • Long Branch, New Jersey, United States
    • Technical Specialist
      • Jan 2007 - Jun 2007

      • Specialist in desktop and notebook computer repair, with advanced skills in hardware and software troubleshooting. • Proficient in the installation and configuration of software and hardware, ensuring optimal equipment functionality. • Experienced in network configuration, ensuring efficient and secure connectivity. • Sales skills and knowledge in computer parts, providing customers with the most suitable solutions to their needs. • Specialist in desktop and notebook computer repair, with advanced skills in hardware and software troubleshooting. • Proficient in the installation and configuration of software and hardware, ensuring optimal equipment functionality. • Experienced in network configuration, ensuring efficient and secure connectivity. • Sales skills and knowledge in computer parts, providing customers with the most suitable solutions to their needs.

  • A+ English School
    • Long Branch, New Jersey, United States
    • English Language Teacher
      • Jul 2006 - Jan 2007

      • English teacher specialized in instructing Hispanic, Brazilian, and Portuguese communities. • Experience in teaching English to students of all levels and ages, tailoring learning to meet each individual's specific needs. • English teacher specialized in instructing Hispanic, Brazilian, and Portuguese communities. • Experience in teaching English to students of all levels and ages, tailoring learning to meet each individual's specific needs.

Education

  • Columbia Southern University
    Doctor's Degree, Business Administration
    2022 - 2025
  • Columbia Southern University
    Master of Business Administration/Project Management, Project Management
    2020 - 2022
  • Universidade Estadual de Campos
    Specialization, iOS Development
    2016 - 2019
  • Estácio
    Bachelor, Computer Science
    2013 - 2017
  • University of Colorado
    Especialização, Agile Leadership
    2023 - 2024

Community

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