Experience

CLC-VECTA Centrum voor Live Communication

• Netherlands
• Events Services
• 1 - 100 Employee

• Board member CLC-VECTA

  • May 2022 - Present

  Enterprising, inspiring, connecting, knowledge partner CLC-VECTA is the knowledge and inspiration platform for and about the Live communication industry. We help entrepreneurs and professionals in the industry in their business and individual development and professionalization, and support organizations that use live communication as part of their marketing and communication strategy. We do this with knowledge and inspiration through meetings, white papers, research reports and with policy support and advice. We are an umbrella trade association that acts bindingly on all groups, entrepreneurs and business activities in the industry. We make a global distinction between locations, organizers and suppliers of trade fairs, conferences and (business) events. The CLC-VECTA network is a strong network of more than 250 members who are willing to invest in collaboration, research and knowledge sharing. They form the basis for realizing our objectives: * positioning live communication as a marketing and communication tool * professionalization of (entrepreneurs in) the industry * representing the (collective) interests of entrepreneurs in the sector * realizing efficiency benefits for members



EA Exhibitions

• Netherlands
• Events Services
• 1 - 100 Employee

• Director

  • 2016 - Present

  www.eaexhibitions.com We are EA Exhibitions. We know Exhibitions. Any exhibition can be called a success when exhibitors and visitors establish promising new business relationships. We focus on delivering the smartest exhibition concept and commercial environment, which will inspire all participants to achieve this goal. We have extensive experience in creating, organizing and building exhibitions in all sorts of venues, worldwide. We follow the latest trends and innovations in live communications but, at the same time, we keep a sharp eye on cost effectiveness. Work with EA Exhibitions and you will feel reassured, for we keep the project under strict control, as we also go the extra mile in providing service to your exhibitors. ‘We inspire to new business relationships’ smart, creative, in control



Quarto

• Utrecht Area, Netherlands

• Director Operations

  • 2014 - 2016

  Quarto offers payment solutions and payment systems. Market leader in The Netherlands and playing a leading role in Belgium. 5200 operational cashier systems, 53 FTE. • Restructure and optimize internal organization Quarto. • Initiate cultural change concentrating on people and their talents. • Reduce cost and revise contracts. • Develop and implement full LEAN efficiency- and improvement program. • Lead 3 direct reports en indirect 30 FTE. • Member Management Team and reporting directly to owners.



The Natural Way of Cleaning B.V.

• Chemical Manufacturing

• Interim advisor Strategy & Business Development

  • 2014 - 2014

  TNWOC is specialized in realizing a cleaner and safer working environment in the industrial sector, public buildings, hotels and leisure sector. • Determine strategy and supporting company restart. • Setting up Sales organization, increase network and generate new business. TNWOC is specialized in realizing a cleaner and safer working environment in the industrial sector, public buildings, hotels and leisure sector. • Determine strategy and supporting company restart. • Setting up Sales organization, increase network and generate new business.



Gate Gourmet

• Switzerland
• Airlines and Aviation
• 700 & Above Employee

• Deputy General Manager

  • 2012 - 2013

  Gategroup takes over Alpha Flight Services in 2012. International foodservice supplier with 35 long-haul airlines, handling 30.000 meals per day, 450FTE • Manage complex integration of Gate Gourmet and Alpha Flight Services. • Develop new proposition of products & services. • Building a shared new culture, start-up leadership program, take along employees in changing organization. • Streamline data and financial systems of both organizations. • Improve process efficiencies with LEAN management. • Focus on customer retention, new business and providing excellent service. • Generate cost reduction; employees, operations, supplier contracts, overhead, building maintenance en trucks. • Reporting to General manager Benelux. • Chairman Management Team, leading 8 managers and indirect to 450 FTE.



Alpha Flight Services

• United Arab Emirates
• Airlines and Aviation
• 400 - 500 Employee

• General Manager

  • 2009 - 2012

  International foodservice supplier 10 long-haul airlines handling 4.500 meals per day, 135 FTE • Increase profit with 10% per year in very competitive market. • Optimize procurement and completely restructure the organization. Realizing significant cost savings; employees -4,7% and overhead -21%. • Implement LEAN thinking; developed a personal Alpha Production System to simplify and optimize processes. • Building a strong and motivated team; reducing illness rate from 7% to 3%. • Performance Awards: won Global Best Caterer Award Malaysia Airlines (2010) and United Airlines Caterer of the Year Award (2011). • Generating new business: welcome Emirates as new customer. • Reporting to Managing Director Mainland Europe in the UK. • Leading 5 direct reports, indirect 135 FTE and P&L responsible. • Full preparation for company sale Alpha Flight Services.



KLM Royal Dutch Airlines

• Netherlands
• Airlines and Aviation
• 700 & Above Employee

• Manager Operations

  • 2005 - 2009

  Caterer for 380 daily flights, average of 45.000 meals per day, 1250 FTE • Leading a big production-unit. Key performance indicators; quality, HACCP, on time delivery, first-time-right and food safety. • Redesign production departments and restructure operational processes. • Implement change management with focus on employee behaviour. • Leading 6 direct reports and indirect 220 FTE. • Member project team LEAN Manufacturing for entire organization. • Named Caterer of the Year in 2006 Northwest Airlines.



Rotterdam School of Management, Erasmus University

• Higher Education
• 700 & Above Employee

• Master in Hospitality Management

  • 2004 - 2005

  Full time study, awarded Veneca Scholarship. Full time study, awarded Veneca Scholarship.



KLM Royal Dutch Airlines

• Netherlands
• Airlines and Aviation
• 700 & Above Employee

• Account Manager for Northwest Airlines

  • Jan 2000 - Jun 2004

  • Increased revenue Northwest Airlines from € 11 million to € 18 million. • Improve relationship with very important customer; from underperforming to award winning. Won back contract of €7 million. • Leading process- and quality improvement programs for operational departments. • Managed tender- and bid processes, contracts, business development and pricing. • Increased revenue Northwest Airlines from € 11 million to € 18 million. • Improve relationship with very important customer; from underperforming to award winning. Won back contract of €7 million. • Leading process- and quality improvement programs for operational departments. • Managed tender- and bid processes, contracts, business development and pricing.



KLM Catering Services

• Netherlands
• Airlines and Aviation
• 200 - 300 Employee

• Assistant Account Manager

  • 1998 - 2000

  Responsible for accounts: British Airways, Japan Airlines, Finnair, Cyprus Airways en Royal Jordanian. Responsible for accounts: British Airways, Japan Airlines, Finnair, Cyprus Airways en Royal Jordanian.



Hilton Atlanta

• United States
• Hospitality
• 1 - 100 Employee

• Front Office Supervisor

  • Apr 1997 - Oct 1998

  Five star hotel with 1224 rooms. Five star hotel with 1224 rooms.