Experience

Kitabisa

• Indonesia
• Fundraising
• 300 - 400 Employee

• Project Management Officer

  • Jan 2023 - Present

  During work at this role, I am responsible to:• Help Crowdfunding Operations and Business Team communicate with another stakeholders for new initiatives or projects• Documenting flow and creating scheme for new initiatives or projects using Notion App• Handling undisbursed donation from campaigns and responsible to send reminder for campaigners• Help stakeholders to create new consent letter and communicate with Legal and Public Relations Team• Oversees donation distribution and campaign updates from natural disasters category campaign Show less

• Jr. Operations Analyst

  • Sep 2022 - Dec 2022

  During work at this role, I am responsible to:• Utilize Tableau and Zendesk to analyze Crowdfunding Operations data to extract insights to support Crowdfunding Operations Team;• Create Crowdfunding Operations report using Google Spreadsheet based on data analysis and presented to Business or Product Team;• Communicate and mapping to stakeholders to find issues in Business Operations;• Create and write procedures or policies, for Crowdfunding Operations Team;• Maintain access, issue tags for ticket identifier, macros, and Kitabisa’s Help Center using Zendesk related to customer service tools and data Show less

• Safety Operation Officer

  • Jun 2021 - Aug 2022

  During work at this role, I am responsible to:• Handle end-to-end campaigner's disbursement request process, from screening until approval or rejection;• Review campaigner's budget plan for campaign's aid implementation and calculate campaigner's use of funds;• Communicate with third party such as, hospitals or pharmacies, to make sure that user' submitted proof of uses funds were legit;• Analyze and coordinate with Fraud team if there are evidence of suspicious use of funds or users who tend to commit fraudulent acts;• Review and check user's movement wallet campaign request and coordinate with Finance Operations team for approval;• Review user's submitted verification document for user's data change request. Show less

• Operation Staff

  • Nov 2020 - May 2021

  During work at this role, I am responsible to:• Screening Non-medical campaign that being submitted to Kitabisa's platform and decided whether the campaign is eligible to approve or not• Coordinate with Growth, PR, and Safety team to ensure that every campaigns being launched are trusted.



Ninja Xpress

• Indonesia
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Freelance Staff for Lazada Project

  • May 2020 - Jul 2020

  I am sending a notification to customers at the day before their orders delivered for only Cash on Delivery (COD) type orders from Lazada E-commerce. I am sending a notification to customers at the day before their orders delivered for only Cash on Delivery (COD) type orders from Lazada E-commerce.



PT ADARO LOGISTICS

• Indonesia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Logistics Planner Intern

  • Mar 2019 - Jun 2019

  During my intern at PT Adaro Logistics, I joined Logistics Planner Division and learned how to planning and scheduling for barging transshipment, such as barge loading schedule, barge cargo allocation to floating crane, updating daily tug boat list position and barge capacity, and updating daily cargo plan. Also during this internship, I did a research for my thesis that aims to reduce waiting time in Coal Loading Process and analysis of investment feasibility increasing Loading Rate on Jetty Machine. Show less



Mega Insurance

• Indonesia
• Insurance
• 200 - 300 Employee

• Continuous Improvement Unit Intern

  • Aug 2018 - Feb 2019

  During my intern at PT Asuransi Umum Mega (Mega Insurance), I joined Continuous Improvement Unit. As a Continuous Improvement Unit Intern, my job descriptions are updating and mapping job description and SOP needed by all departments in current situation, validating job description and SOP draft document (in each departments), analyzing and revising the job description and SOP based on current business process, and filling the final document after got signed by related user. During my intern at PT Asuransi Umum Mega (Mega Insurance), I joined Continuous Improvement Unit. As a Continuous Improvement Unit Intern, my job descriptions are updating and mapping job description and SOP needed by all departments in current situation, validating job description and SOP draft document (in each departments), analyzing and revising the job description and SOP based on current business process, and filling the final document after got signed by related user.