Experience

Medite Spa Resort & Villas
• Bulgaria
• Hospitality
• 1 - 100 Employee
• Cluster Director Of Operations

  • May 2021 - Present

Maxi Velingrad Park Hotel & Spa
• Bulgaria
• Hospitality
• 1 - 100 Employee
• Cluster Director Of Operations

  • May 2021 - Present

InterContinental Hotels Group (IHG®)
• India
• Retail
• 1 - 100 Employee
• Cluster Assistant Director of Rooms

  • Dec 2017 - Dec 2021

Grand Excelsior Hotel
• United Arab Emirates
• 1 - 100 Employee
• Executive Housekeeper

  • Jul 2016 - Nov 2017

Golden Tulip Al Barsha Hotel
• United Arab Emirates
• 1 - 100 Employee
• Executive Housekeeper

  • Apr 2014 - Jul 2016


InterContinental Dubai

• United Arab Emirates
• Hospitality
• 100 - 200 Employee

• Assistant Accommodation Manager

  • Feb 2011 - Jul 2012

  • Assisting the accommodation Manager to run Intercontinental Staff Accommodation for 1250 colleagues from 61 different countries • To ensure all new colleagues join IHG DFC are given Room to have a great start including a great room experience • Working with the accommodation Manager on the implementation and continuous improvement of the DSO FLS and Quality Room check process • Working with the Human Resources Manager to ensure the quality and consistency of our outsourced catering company • Managing of stock control: ordering and issuing of soft furnishing for colleagues apartments • Implementing of training plans for all DSO housing attendants in relation to: Housekeeping and Public Area procedures • Perform all the additional tasks as directed by AM,ADHR and HRM • Duty Manager in absence of Accommodation Manager Show less



KMS (UK) Ltd, Recruiting Agency- Central London

• Area Manager

  • Jan 2006 - Jan 2011

  Responsible for 200 employees working in 3 different 5* Hotels • Management of all directly employed staff, including recruitment and selection, training, performance management, staff retention and immigration compliance. • Completion of starter forms to meet published deadlines • Attending client meetings, ensuring setup and provision of staff • Understand and implement the organisation, service, standard procedures and policies including, with the guidance of Service/Ops Manager, staff disciplinary. • Ensure timesheets are completed within budget and correct.In the event of incorrect entries, disputes to be resolved. • Hotels visits - minimum of twice weekly, ensuring both client and staff are met. • Office duties – creating all spreadsheets, payroll management, bookkeeping • Every Monday working together with the accountant of the company ,transferring the money from one company to the other, producing and processing sales invoices, receipts and payments, using sage 50 to update sales and purchase ledgers ,credit control Show less