Experience

RW ATTORNEYS

• Law Practice
• 1 - 100 Employee

• HR Manager

  • Oct 2022 - Present



Open Window

• South Africa
• Higher Education
• 1 - 100 Employee

• HR and Payroll Administrator

  • Feb 2014 - Sep 2022

  HR Administration, Employee Relations, ROE/COIDA, EE Reporting, EMP501/EMP201, Payroll Management.

• Administrator

  • Nov 2012 - Jan 2014



Zodiac

• Johannesburg, Midrand

• Customer Care Officer

  • Aug 2011 - Oct 2012



SWAP

• Pretoria, Brooklyn

• Customer Care Officer and later Customer Care Manager ( Call Centre)

  • Oct 2008 - Nov 2010



Maravedi Group

• Midrand

• Credit Administration Officer

  • May 2007 - Sep 2008



National Debt Connection

• Pretoria, Hatfield

• Call Centre Team Leader

  • Jan 2006 - Apr 2007

  • Supporting and encouraging team members (x4) • Discussing weekly planner and action plans • Monitoring daily performances and providing weekly productivity report • Maintaining the correct standards as per KPA • Adhering to policies and procedures • Ensuring the team members’ adherence to policies and procedures • Managing and monitoring applications captured on system • Follow up on applications and ensuring completion, closing application form to hand over to credit vetting, • Ensuring that the completed documents and client information is on the system to ensure timeous turn around on credit applications • Liaising with credit department with regards to development/ process of applications • Liaising with management on identified training issues and addressing those issues Show less