Head of Process and Strategic Program Management

• Jan 2017 - Present

Process Management functions; - Conducting situation analyses in accordance with BPR methodology - Designing processes - Ensuring that the organizational memory of the company is kept up-to-date in accordance with ISO 9001 Quality Standards Strategic Program Management functions; - Managing and reporting significant strategic projects in accordance with the program management methodology - Making presentations to the Executive Team CEO Office functions; - Identifying, managing and closing the issues for the General Manager - Reporting to the EXCO Members Show less

Internal Control Development Manager

• Jan 2015 - Jan 2017

• Identifying Internal Control methodologies and standards• Generating/updating all processes and procedures documents, reviewing them in a specified period • Taking action for audit findings to convert the status from followed to closed• Regular monitoring and reporting all risk & control inventory according to Internal Control KPI’s• Determining solutions for requirements, organizing coordination for improvements, providing necessary changes• Defining control points to sustain and ensure monitoring activities• Specifying needs for the realization of control reports, coordination with IT an all other related teams • Managing and controlling all Internal Control operations for accuracy, and completion in time plan.• Informing & reporting about results of audit findings to The Audit Committee Show less

Process Maneger

• Aug 2007 - Jan 2015

• Designing all processes and structures to serve The Bank's strategies and standardization • Process redesign according to business units requirements, new regulation and ever-changing needs of customers• Identification of critical performance indicators & monitoring all processes, implementation of required actions regard as control results• Following process practice , informing relevant parties, and describing required arrangements • Taking role in projects for improvement of all business processes, designing processes of new products• Collaborative working w/ business units, IT & PMO• Using the specific methodology and tools for improvement all processes• Benefit-cost analysis for IT requirements Master Plan Projects, determining effects on Business Units, assessment of IT analysis documents & test after IT developments Show less

Branch Operations

• Dec 2000 - Aug 2007