Experience

PT Jaddi Foods Group

• Plastics Manufacturing
• 1 - 100 Employee

• Senior Client Service Officer

  • Jan 2022 - Present

  - Maintain business relationships with clients/customers by telephone or in person to provide information about products regarding the campaign to be held.- Make conclusions about the results of conversations with consumers, record detailed questions, complaints, comments including consumer decisions about a product.- Provide information according to the results of team discussions to clients, related to product information, product prices.- Forward information from the client to the internal team regarding the request for product sampling that the client wants, the client's target price and information on the target date of the product launch. Show less

• Client Service Officer

  • Mar 2020 - Apr 2022

  - Maintain business relationships with clients/customers by telephone or in person to provide information about products regarding the campaign to be held.- Make conclusions about the results of conversations with consumers, record detailed questions, complaints, comments including consumer decisions about a product.- Provide information according to the results of team discussions to clients, related to product information, product prices.- Forward information from the client to the internal team regarding the request for product sampling that the client wants, the client's target price and information on the target date of the product launch. Show less

• Administration staff

  • Aug 2017 - Mar 2020

  - Collect and input production data into the system- Processing & Controlling production data- Make daily, weekly and monthly reports.- Arrange production operator work shifts- Archive data



PT ELLITE PRIMA HUTAMA

• Managment office Kota Kasablanka

• Customer Service Attendant

  • Aug 2016 - Apr 2017

  - Provide complete and clear information to customers - Respond to all customer questions and complaints - Providing the best service in terms of service to customers. - Identify problems and provide appropriate and fast responses and solutions to serve customer complaints - Follow up and ensure that customers get the right solution for each problem - Establish and maintain good relationships with customers. - Provide complete and clear information to customers - Respond to all customer questions and complaints - Providing the best service in terms of service to customers. - Identify problems and provide appropriate and fast responses and solutions to serve customer complaints - Follow up and ensure that customers get the right solution for each problem - Establish and maintain good relationships with customers.