Office Manager

• Aug 2019 - Present

Office Manager

• Jun 2012 - Aug 2019

Over the past seven years, I have worn many hats at LifePharm Global Network (LPGN). Today I concentrate on the positions of Office Manager and Compliance Specialist (see the next section below). I always start my day making sure our office has no repair needs, and checking in with my co-workers. Should our office host presentations by our members, I am the main point person for set up and tear down. I also help quiet customer's concerns. The end of the day might find me processing receipts and invoices for payment, and contacting our handyman. I do not believe in sitting still, and I take pride in doing my very best for my company in whatever needs they may have. Show less

Compliance Specialist

• Jun 2012 - Aug 2019

I am the single point of contact for all matters pertaining to member compliance for my company. Simpler tasks involve closing down members' accounts when they request this service, and clarifying a point in our Policies & Procedures for a fellow worker. Sometimes I am tasked with much more unpleasant tasks, such as performing involuntary account terminations. I take my responsibilities seriously, and balance the interests of the company and the member to the best of my abilities.

Executive Administrative Assistant

• May 2002 - Jun 2009

Handled Executive level support for the Chief Executive Officer and Chief Operating Officer including calendaring and phones. Managed expenses for the same officers Attended board meetings and coordinated all matters pertaining to special events, meetings, and presentations. Set appointment and travel arrangements (domestic and international), greeted customers. Maintained confidential company information as well as client and employee files. Handled media letters, Excel spreadsheets, PowerPoint presentations, handouts, manuals and legal letters. Instrumental member of several Mergers and Acquisitions. Prepared personnel letters regarding hires, terminations, promotions demotions and reviews. Processed paperwork for company purchases and set up regulatory documentation and insurance. Worked with legal counsel and outside auditors. Compiled all company documents into a hard file working order, on line and on disk. Backed up clerical support for Human Resources, Accounts Payable and Marketing. Managed department supply and forms orders, managed incoming and outgoing mail. Primary contact for the Better Business Bureau and Department of Insurance (DOI). Show less

Real Estate Service Coordinator

• May 2000 - Dec 2001

First contact for customer service to resolve tenant inquires and achieve resolutions. Handled busy phones and customer inquiries. Interpreted leases for tenants. Set up, input and processed the accounts payable billing. Received monthly lease payments from tenants and noted payment receipt on account. Audited the accounts payable and accounts receivables. Sent out late notices and made collection calls to determine payment plans. Performed property walks and set up maintenance and security as required. Show less