Dianne Shaffer

Chief Project Officer at Integrated Services of Kalamazoo
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Kalamazoo Area

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Larry Hermen

Dianne became a first time Executive Director during the period of time when my organization was providing consultation on a new governance model. She was very quick to provided leadership and guidance to the board during a time of considerable turn-over with the board and new members. She had the ability to immediately lead the organization, quickly adapt to the governance model and provide great, accountable reports to the board, and provide the organization with stability during a time potential risk. Her organizational and people skills are what make Dianne an exemplary executive.

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Experience

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Chief Project Officer
      • Feb 2023 - Present

    • Senior Executive for Policy, Planning and Innovation
      • Jun 2021 - Feb 2023

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Director of Systems Development
      • Mar 2016 - Jun 2021

      Develop, promote and support KCMHSAS relationship with health care systems in the county. Facilitate and assist with planning initiatives that support the integration of primary and behavioral health care, implementation of projects and developing protocols between KCMHSAS and health care organizations to support integrated care.Provide leadership and consultation to population teams and service providers related to system change and service improvement projects.

    • Program Manager - Youth and Families
      • Nov 2012 - Feb 2016

      Provide clinical and administrative supervision to staff.Assist staff in accessing evidence based clinical treatments and services.Provide leadership to healthcare initiatives.Collaborate with community agencies and advocacy groups.

    • Executive Director
      • Aug 2008 - Dec 2012

      Assist Board of Directors in setting overall vision, mission and values of agency.Develop strategic community partnerships.Provide oversight for all financial and personnel matters.Ensure quality and support expansion of organization's programs.

    • Assistant Director
      • Jan 2006 - Aug 2008

      Serve as Co-Project Director for federal SAMHSA grant, Kalamazoo Wraps.Responsible for monitoring and administration of youth and family involvement.Supervise all agency staff members.Coordinate delivery of family support program.Develop policies and procedures to ensure efficient and timely workflow.

    • Infant Mental Health Specialist
      • Jan 2005 - Jan 2006

      Work with families with young children (0-6 years old). Assess families' needs and develop treatment plans. Provide case management services. Counsel and educate families regarding parenting and child development. Work with families with young children (0-6 years old). Assess families' needs and develop treatment plans. Provide case management services. Counsel and educate families regarding parenting and child development.

  • Borgess Medical Center
    • Kalamazoo, Michigan Area
    • Clinical Social Worker
      • Apr 2004 - Dec 2004

      Assess patients' medical, financial, and emotional needs. Coordinate discharge plans. Counsel and education patients and families. Provide referrals to community resources and assistance programs. Assess patients' medical, financial, and emotional needs. Coordinate discharge plans. Counsel and education patients and families. Provide referrals to community resources and assistance programs.

  • Bethany Christian Services
    • Kalamazoo, Michigan Area
    • Team Leader/Therapist
      • Feb 2002 - Mar 2004

      Provided individual, family, and couples’ therapy. Assisted families with case management needs. Coordinated with FIA and other community agencies. Wrote monthly reports for FIA and court hearings. Completed monthly statistical reports and billing information. Provided individual, family, and couples’ therapy. Assisted families with case management needs. Coordinated with FIA and other community agencies. Wrote monthly reports for FIA and court hearings. Completed monthly statistical reports and billing information.

    • Medical Social Worker, PRN
      • Jul 2002 - Dec 2002

      Assessed patients’ medical, financial, and emotional needs. Provided referrals to community resources and assistance programs. Coordinated with interdisciplinary team members. Assessed patients’ medical, financial, and emotional needs. Provided referrals to community resources and assistance programs. Coordinated with interdisciplinary team members.

    • Mental Health Clinician
      • Jun 1998 - Feb 2002

      Provided both outpatient and home-based therapy to children and families. Wrote treatment plans, quarterly reports and annual assessments. Planned and coordinated Decision-Making and Anger Management groups. Facilitated Wraparound meetings. Supervised social work interns. Provided both outpatient and home-based therapy to children and families. Wrote treatment plans, quarterly reports and annual assessments. Planned and coordinated Decision-Making and Anger Management groups. Facilitated Wraparound meetings. Supervised social work interns.

  • Battle Creek Health System
    • Battle Creek, Michigan
    • Clinical Social Worker
      • Feb 1998 - Jun 1998

      Conducted psychosocial assessments and diagnosis of patients. Coordinated discharge plans for patients. Educated patients and their families regarding available resources. Provided crisis intervention to patients and their families. Conducted psychosocial assessments and diagnosis of patients. Coordinated discharge plans for patients. Educated patients and their families regarding available resources. Provided crisis intervention to patients and their families.

    • Care Coordinator/Case Manager
      • Jun 1997 - Feb 1998

      Assessed participants’ on-going needs. Assisted participants with financial concerns, emotional needs, and insurance questions. Coordinated with agencies serving mutual clients. Assessed participants’ on-going needs. Assisted participants with financial concerns, emotional needs, and insurance questions. Coordinated with agencies serving mutual clients.

Education

  • Western Michigan University
    MSW, Social Work
    1995 - 1997
  • Connecticut College
    B.A., Psychology, Anthropology
    1991 - 1995

Community

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