Experience

Erica Homes, LLC

• United States
• Real Estate
• 1 - 100 Employee

• Virtual Assistant

  • Oct 2022 - Present



Berkner Group

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Virtual Executive Assistant

  • May 2021 - Nov 2022

  Working as an executive assistant doing these tasks: - email management - contacting candidates - responding to candidates who responded in LinkedIn - updating trackers such as Airtable and google sheet - calendar management - updating pipeline Working as an executive assistant doing these tasks: - email management - contacting candidates - responding to candidates who responded in LinkedIn - updating trackers such as Airtable and google sheet - calendar management - updating pipeline



Confidential

• 700 & Above Employee

• Talent Acquisition Specialist

  • Jun 2022 - Sep 2022

  - sourcing candidates thru LinkedIn and Facebook - screening CVs of applicants - contacting candidates - pipeline updates - doing phone screening/ interviews for initial stage - sourcing candidates thru LinkedIn and Facebook - screening CVs of applicants - contacting candidates - pipeline updates - doing phone screening/ interviews for initial stage



Arbor Tutors

• Philippines

• Virtual Assistant

  • Aug 2020 - May 2021

  Handled most of the task from client such as: HR-related work Admin task lead generation scheduling meetings onboarding and training newly hired tutors creating contracts for new clients email management creating ads on craigslist to attract possible clients Handled most of the task from client such as: HR-related work Admin task lead generation scheduling meetings onboarding and training newly hired tutors creating contracts for new clients email management creating ads on craigslist to attract possible clients



Sitel Group

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Specialist

  • Sep 2017 - May 2018

  Handled two accounts Macys and DirecTV - handling calls and assisting customers - account management - basic technical troubleshooting - sales - handled billing inquiries Handled two accounts Macys and DirecTV - handling calls and assisting customers - account management - basic technical troubleshooting - sales - handled billing inquiries



SYKES Philippines

• Philippines
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Sep 2016 - Mar 2017

  I have worked there as a Customer Service Specialist for almost a year and I handled a telco account. I am responsible for tasks like upselling, helping customers with their bill and account issues, and also basic troubleshooting. I have worked there as a Customer Service Specialist for almost a year and I handled a telco account. I am responsible for tasks like upselling, helping customers with their bill and account issues, and also basic troubleshooting.