Experience

Brand I.D.

• United States
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Product Developer

  • Sep 2021 - Present



NATco

• United States
• Apparel & Fashion
• 100 - 200 Employee

• SALES SUPPORT AND PRODUCT DEVELOPMENT ASSOCIATE

  • Jan 2018 - Sep 2021

  · Collaborates with the sales team and customers to understand trim requirements; identify packaging needs appropriate for the brand, and work with cross-functional teams in executing the step by step process of trim development. · Implements all trim development processes, production procedures, and quality assurance testing protocol with internal teams and overseas factories. · Oversees the maintenance and organization of all trim catalogues, artwork, costs and lead times. · Manages seasonal stock inventory for key accounts, through data and statistical analytics. Show less



RK APPAREL

• Los Angeles, CA

• CUSTOMER SERVICE AND CREDIT ASSOCIATE

  • Jan 2016 - Dec 2017

  · Acted as the point of contact for order fulfillment, shipping, compliance, and customer complaints or concerns. · Carried out marketing strategies through creation of online presence across various social media platforms.. · Performed research to resolve payment discrepancies and chargebacks. · Reviewed verified and processed invoices to ensure accurate and timely payment. · Prepared monthly Accounts Payables and Receivables reports. · Acted as the point of contact for order fulfillment, shipping, compliance, and customer complaints or concerns. · Carried out marketing strategies through creation of online presence across various social media platforms.. · Performed research to resolve payment discrepancies and chargebacks. · Reviewed verified and processed invoices to ensure accurate and timely payment. · Prepared monthly Accounts Payables and Receivables reports.



PREMIUM DENIM OUTLET

• Los Angeles, CA

• OFFICE AND SHOWROOM MANAGER

  • Aug 2008 - Jan 2016

  · Led order fulfillment, shipping, compliance and payment processing. · Provided leadership and direction to the sales and customer service department. · Responsible for handling the company's end to end sourcing operations to meet seasonal demands. · Managed all social media presence on Facebook, Twitter, Instagram and Constant Contact. · Led order fulfillment, shipping, compliance and payment processing. · Provided leadership and direction to the sales and customer service department. · Responsible for handling the company's end to end sourcing operations to meet seasonal demands. · Managed all social media presence on Facebook, Twitter, Instagram and Constant Contact.



United Fabrics International, Inc.

• United States
• Textile Manufacturing
• 1 - 100 Employee

• CREDIT AND CUSTOMER SERVICE MANAGER

  • Nov 2005 - Jul 2008

  · Performed order and credit processing for all accounts. · Supervised all activities of the Customer Care team to promote client retention and.maintain vendor relations. · Generated monthly reports involving order fulfillment, payables, and receivables . · Managed customer database and monitored terms and credit balances. · Performed order and credit processing for all accounts. · Supervised all activities of the Customer Care team to promote client retention and.maintain vendor relations. · Generated monthly reports involving order fulfillment, payables, and receivables . · Managed customer database and monitored terms and credit balances.