Experience

MS Dept of Employment Security

• Business Relations Logistics Coordinator

  • Apr 2011 - Present

  Developer of high-performance partnerships for MDES. Partnerships include but or not limited to employers, community leaders, elected officials, local workforce area boards, businesses and organizations. Sevices include that of WIN Job Centers.

• Director of Communications

  • Nov 2004 - Mar 2011

  I have over 10 years of experience in writing, creative thinking, and public speaking, including experience in writing press releases, annual reports, articles, advertisements and speeches. Of this experience in this position, it included the ability in managing stress and supervising a full staff where we worked collectively as a team to ensure a proposed plan was implemented efficiently and successfully for the agency. I was required to express a high level of creativity, flexibility and decisiveness in this position. My responsibility further included budgeting funds, planning communications and interacting with vendors, organizations and decision-makers. I implemented development of various fundraising activities with several external organizations and other governmental agencies. I have extensive experience, such as creating communications materials for campaigns internally for agency departments. I implemented the 1st Toastmasters chapter and the first "Go Red for Women" campaign at MDES. I often attended special events, some of which occurred in the evenings or infrequently on weekends representing the agency at all times in a professional manner.



Mississippi Department of Employment Security (MDES)

• Director of Communications

  • Nov 2004 - Present



Ferr Smith & Associates

• Office Administrator

  • 2001 - 2002

  Provided administrative support in a law office. Assisted two attorneys and one paralegal with managing schedules, coordinating meetings, travel, answering phones, and communicated with clients. Assessed the urgency of situations and determined appropriate actions, monitored status of pending items for court, provided follow-up and kept staff informed by communicating a wide variety of information. Drafted legal letters, documents and created new files for computers. Provided administrative support in a law office. Assisted two attorneys and one paralegal with managing schedules, coordinating meetings, travel, answering phones, and communicated with clients. Assessed the urgency of situations and determined appropriate actions, monitored status of pending items for court, provided follow-up and kept staff informed by communicating a wide variety of information. Drafted legal letters, documents and created new files for computers.



Excelon Corporation

• Software Development
• 1 - 100 Employee

• Communicaions Analyst

  • Jan 2000 - Feb 2001

  Provided a clear and defined analysis of information from our technical department and transformed the information to our entire organization so that functionality could be utilized and would be understood in delivery of a clearer and simpler format.• Negotiated with others by identifying desired outcomes, organizational priorities, and appropriate strategies and concessions. Asked pertinent questions, considered alternatives, persuaded others, and bargained for win-win solutions. Solicited information using information gathering techniques such as asking open and closed-ended questions while probing for details, and interviewed others to obtain additional information that I would distribute to the entire community of Excelon customers in a timely manner.



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Business Development - Account Executive

  • 1981 - 1996

  I was responsible for achieving an assigned sales plan by generating profitable UPS Small Package revenue growth through the development of new business and the retention of existing business within my territory. Some of the many responsibilities included:• Analyzing customers’ current supply chain needs to create appropriate solutions and promptly respond to customers’ requests.• Building business partnerships and developing key customer relationships to maximize account profitability while understanding the customer’s business and aligned account strategies to the customer goals.• Submit pricing requests and analyze price quotes. • Conducting competitive analysis of competitor’s offerings and strategies, and maintained awareness of the competitive environment. Then created and developed strategies and plans for effectively managing the accounts. This included face-to-face customer sales calls, traveling to customer sites to hold meetings and gather information and analyze customer billing technology, proposed technology solutions to generate revenue opportunities across all product and service lines. Provided account setup, qualified leads and trained customers on UPS technology solutions, billing analysis tools, and packaging techniques. Applied knowledge of customer business models and operating structures and offered logistic sales solutions that supported the customer’s strategic business objectives. Insured the understanding of the customer’s business and aligned account strategies to customer goals for a win-win solution to the customer and UPS.