Associate Patient Care Coordinator

• Jan 2022 - Present

Store Cashier

• Sep 2021 - Jan 2022

Bids and Contracts Rep

• Jul 2019 - Sep 2021

Write bids and contracts regarding uniform sales to prisons and various other state, federal and government agencies Write bids and contracts regarding uniform sales to prisons and various other state, federal and government agencies

Front End Cashier

• Jun 2018 - Sep 2019

Guest Services Specialist

• Nov 2017 - Feb 2018

Store Manager

• Jul 2016 - Nov 2016

Responsible for hiring and training a staff of 23 personnel to work various shifts for the season. Responsible for daily bank deposits. Responsible to submit weekly payroll reports. Responsible to ensure that all new hires complete training. Ensure customers are given top-notch customer on a daily basis. Ensure that weekly product received is scanned and distributed to the floor for sale to public. Responsible for hiring and training a staff of 23 personnel to work various shifts for the season. Responsible for daily bank deposits. Responsible to submit weekly payroll reports. Responsible to ensure that all new hires complete training. Ensure customers are given top-notch customer on a daily basis. Ensure that weekly product received is scanned and distributed to the floor for sale to public.

Customer Service Representative

• Feb 2016 - Aug 2016

Responsible to answer inbound calls from patients who are needing to enrolling in discount benefits for prescrisption drug medications. Providing that the patient met all the criteria then I would enroll them into the discount program. If they did not then I would direct them to where they could find additional help. Responsible to answer inbound calls from patients who are needing to enrolling in discount benefits for prescrisption drug medications. Providing that the patient met all the criteria then I would enroll them into the discount program. If they did not then I would direct them to where they could find additional help.

Assistant Store Manager

• Aug 2015 - Nov 2015

Ensure that Fantastic customer service was given everyday to all customers shopping at Spirit. Balanced registered at Opening/Closing of the store. Help to write weekly employee schedules. Maintained all the administrative paperwork for the manager. Responsible for opening/closing the store opposite the store manager. Completed Interviews and made recommendations to the manager. Ensure that Fantastic customer service was given everyday to all customers shopping at Spirit. Balanced registered at Opening/Closing of the store. Help to write weekly employee schedules. Maintained all the administrative paperwork for the manager. Responsible for opening/closing the store opposite the store manager. Completed Interviews and made recommendations to the manager.

Retail Sales Associate

• Apr 2013 - Jan 2015

Organized and displayed merchandise to company standards. Fulfilled company defined customer experience by friendly, available, customer focused, excited team member. Completed some training for Assistant Manager Position. Verify all deposits with closing Assistant manager. Deliver fantastic customer service building customer loyalty. Worked Cash Registers and Back office computer for ordering supplies. Consistently promoted company rewards programs. Met all 3 weekly goals set by company. Organized and displayed merchandise to company standards. Fulfilled company defined customer experience by friendly, available, customer focused, excited team member. Completed some training for Assistant Manager Position. Verify all deposits with closing Assistant manager. Deliver fantastic customer service building customer loyalty. Worked Cash Registers and Back office computer for ordering supplies. Consistently promoted company rewards programs. Met all 3 weekly goals set by company.

Retail Sales Associate

• Oct 2014 - Dec 2014

Worked Cash Registers ringing up all items for the customers at check-out. Responsible to keep all items on the floor fully stocked for the customers to obtain. Responsible to work after closing to change out displays and set up new holiday displays pre-direction from the company. Angela was the best manager I could of asked for to learn and train under . Worked Cash Registers ringing up all items for the customers at check-out. Responsible to keep all items on the floor fully stocked for the customers to obtain. Responsible to work after closing to change out displays and set up new holiday displays pre-direction from the company. Angela was the best manager I could of asked for to learn and train under .

Cashier Customer Service

• Oct 2007 - Jun 2008

Cashier responsible to ring up the items for purchase by customers. Responsible to go into the coolers and restock all the items. Ensure the coffee and food items are kept stock and ready for the customers through-out the day. Cashier responsible to ring up the items for purchase by customers. Responsible to go into the coolers and restock all the items. Ensure the coffee and food items are kept stock and ready for the customers through-out the day.

Financial Advisor

• Feb 2001 - Apr 2002

Responsible to counsel students on the benefits available to cover tuition at the college. Ensure that they had completed their FASA correctly and that all paperwork was completed and signed according to the rules regulated by FASA. Responsible to counsel students on the benefits available to cover tuition at the college. Ensure that they had completed their FASA correctly and that all paperwork was completed and signed according to the rules regulated by FASA.

Front Desk Administrator

• May 2000 - Feb 2001

Prepare and compose correspondence for Teachers, COO and CEO. Proficient with my Customer service skills: including answering incoming phone calls. Maintained files for the CEO and CFO of the company. Communicate with various internal departments to coordinate projects and/or activities. Organized and maintained all corporate and executive files and records. Microsoft Word experience (ability to create, update documents and mail merges). Maintained all the student attendance records. Organized the student Library for students to reference. Microsoft Excel experience (ability to create spreadsheets) recording all student payments/attendance. Show less

Manager

• Feb 1998 - Dec 1999

Customer service experience including answering incoming phone calls for all Cemetery Sales Review prepared documents to ensure accuracy and quality, and revised contracts as needed Increase all funeral/cemetery sales by 100,000 in 6 months with efficiently trained Sales Team. Microsoft Word experience (ability to create, update documents and mail merges) Compiled and/or integrated information needed to complete reports and documents Ensured burials/cemetery grounds were completed and maintained properly respecting families. Created and maintained administrative desk manual ensuring continuity of office operations Microsoft Excel experience (ability to create spreadsheets) for sales reports. Manage 8 counselors, 1 office admin, and 4 grounds personnel. Show less

At Need Counselor

• Dec 1996 - Feb 1998

Customer service experience including answering incoming phone calls for all Cemetery Sales Review prepared documents to ensure accuracy and quality, and revised contracts as needed Increase all funeral/cemetery sales by 100,000 in 6 months with efficiently trained Sales Team. Microsoft Word experience (ability to create, update documents and mail merges) Compiled and/or integrated information needed to complete reports and documents Ensured burials/cemetery grounds were completed and maintained properly respecting families. Met with families for At-Need or Pre-Arranging Cemetery needs. Show less

Certified Nursing Assistant

• May 1995 - Mar 1997

Obtained my license as a Certified Nurse’s Assistant. Provide residents with assistance for all daily living tasks. Ensure safe living environment is provided. Chart vitals and changes in patients for Nurse/Doctor. Obtained my license as a Certified Nurse’s Assistant. Provide residents with assistance for all daily living tasks. Ensure safe living environment is provided. Chart vitals and changes in patients for Nurse/Doctor.

Certified Nursing Assistant

• May 1996 - Dec 1996

Provide care and assistance to patients on medical/surgical unit. Log/chart patient vital signs and changes in the behavior. Notify Charge Nurse immediately of any critical changes with patients to prevent any setbacks recovery. Work with computers in patients rooms for charting, no sure the hospitals computer program. Provide care and assistance to patients on medical/surgical unit. Log/chart patient vital signs and changes in the behavior. Notify Charge Nurse immediately of any critical changes with patients to prevent any setbacks recovery. Work with computers in patients rooms for charting, no sure the hospitals computer program.

Paper Route Manager

• Mar 1995 - May 1995

Managed a team of about twenty (20) men and women who delivered the local paper to subscribers. Managed the Accounts for each delivery person to ensure payments were received Managed a team of about twenty (20) men and women who delivered the local paper to subscribers. Managed the Accounts for each delivery person to ensure payments were received

Administrative Technician

• Sep 1985 - Mar 1995

Administrative Manager during my 9.5 years in the USAF. Maintain effective schedule for F-16 pilots which will involve heavy calendar management, requiring interactions with both internal and external leaders and assistants to coordinate a variety of complex executive meetings Administratively responsible to maintain regulations are updated with new guidelines of operations. Coordinated and booked travel arrangements, plan itineraries, prepare all travel orders. Prepare materials for presentations. Prepare and compose correspondence, both internal and external Arranged, planned and coordinated meetings and/or conference calls for Officers. Non-commissioned Officer in charge of the USAF Honor Guard Teams at Whiteman AFB, MO. Provided Military Honors for fallen past/present military members. Microsoft Excel experience (ability to create spreadsheets). Microsoft Word experience (ability to create, update documents and mail merges). Customer service experience including answering incoming phone calls Show less

Waitress

• May 1993 - Dec 1994

Responsible for setup tables, clearing and cleaning, and serving meals in a polite/courtesy manner. Responsible for cleaning coffee/tea makers, and soda fountains at end of night, wrap silverware for the next day. Responsible for setup tables, clearing and cleaning, and serving meals in a polite/courtesy manner. Responsible for cleaning coffee/tea makers, and soda fountains at end of night, wrap silverware for the next day.