Experience

The Spot

• Events Services
• 1 - 100 Employee

• Salon Owner

  • Feb 2004 - Present

  • Responsible for entire financial operation of salon including administering expense reports, financial reports, managing expenses versus profits and ensuring overhead is profitable • Accounts Payable and Accounts Receivable • Handling all issues with customers and maintaining good relationships with them • Work with all renters to resolve their issues and actively help them maintain customers • Ensure all appointments are booked accordingly and schedules are updated • Responsible for all inventory, advertising, budgeting and marketing responsibilities Show less



American Medical Response

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Dispatcher/Call Taker/Lead Supervisor

  • Oct 2009 - Oct 2018

  • Managed all incoming emergency calls and non emergency calls for the public • Ensured all calls were handled efficiently to make sure patients were taken care of in a timely manner • Performed various dispatch duties via ambulance and monitored EMD calls to ensure level of care • Managed schedule and tracking of estimated time of arrivals • Verified medical insurance for patients to make sure it was current and updated • Responsible for entering multiple transports via computer in system database Cads for Kaiser patients and quoting amounts of mileage for transports Show less



RISO, Inc

• United States
• Retail Office Equipment
• 100 - 200 Employee

• Office Manager/Accountant

  • Aug 2005 - Oct 2009

  • Responsible for Accounts Payable and Accounts Receivable and other miscellaneous financial reports • Assisted in daily activity with leasing companies on financial issues • Entered all finances via QuickBooks to manage all expenses • Worked with sale groups on month end reports for billing, payments and profits • Entered credits, re-bills and check requests on customer accounts • Updated customer accounts with billing payments • Managed spreadsheets, scheduling and data entry for the office • Consulted with management on any account issues • Scheduled all events and meetings Show less



VWR

• Customer Service Representative

  • May 2002 - Aug 2005

  • Managed customer accounts and orders daily and ensured any outstanding issues were resolved • Processed daily credits, re-bills and funding • Coordinated financial reports and expense reports • Managed incoming and outgoing calls done for ordering taking • Main contact for office maintenance, which included distribution on incoming and outgoing mail, filing, order entry, memos and shipping • Managed customer accounts and orders daily and ensured any outstanding issues were resolved • Processed daily credits, re-bills and funding • Coordinated financial reports and expense reports • Managed incoming and outgoing calls done for ordering taking • Main contact for office maintenance, which included distribution on incoming and outgoing mail, filing, order entry, memos and shipping



County Credit Control

• United States
• Mental Health Care

• Collection Agent

  • Nov 1999 - May 2002

  • Responsible for managing and collecting all outstanding accounts • Resolved customer billing problems and helped them mitigate their debt • Communicated with all clients on debt issues and negotiated balance owed • Accounts Payable and Accounts Receivable • Collection quota met monthly • Created financial reports on all debt accounts • Responsible for managing and collecting all outstanding accounts • Resolved customer billing problems and helped them mitigate their debt • Communicated with all clients on debt issues and negotiated balance owed • Accounts Payable and Accounts Receivable • Collection quota met monthly • Created financial reports on all debt accounts