Dianna Cantero, PHR
Human Resources Director at AIA Surety- Claim this Profile
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Bio
Experience
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AIA Surety
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United States
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Insurance
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1 - 100 Employee
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Human Resources Director
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Sep 2022 - Present
Westlake Village, California, United States
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Human Resources Director
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Aug 2010 - Aug 2022
Chatsworth, California Compliance and Privacy Officer • Create & maintain Medicare Compliance Plan • Create & maintain the following training: HIPAA, Fraud Waste Abuse, General Compliance • Participate in annual audit • Review USTS IT policies to ensure compliance with Medicare regulations Training includes development & delivery • Anti-Harassment • Medicare Compliance • Safety training • Facility Evacuation training Compensation Program • Create & maintain compensation ranges for… Show more Compliance and Privacy Officer • Create & maintain Medicare Compliance Plan • Create & maintain the following training: HIPAA, Fraud Waste Abuse, General Compliance • Participate in annual audit • Review USTS IT policies to ensure compliance with Medicare regulations Training includes development & delivery • Anti-Harassment • Medicare Compliance • Safety training • Facility Evacuation training Compensation Program • Create & maintain compensation ranges for all positions Policy Writing • Create all Company policies • Maintain existing policies & review annually for compliance and currency • Distribute polices as needed based on updates and/or new information COVID Policy • Responsible for all aspect related to infectious diseases Safety Items • Safety Director • Created, maintained, & distributed IIPP policy including Hazardous Communications & Code of Safe Practices documents • Created, maintained, & distributed Emergency Evacuation program documents & training • Organized evacuation drills • Created & delivered training to folks with roles for evacuation plans • Identify & drive safety and OSHA compliance programs Recruiting • Drive & execute recruiting strategy; recruited, interviewed New Hires • Developed, planned, and conducted new employee orientation Employee Relations • Advise management in appropriate resolution of employee relations issues • Develop, maintain, and administer performance reviews, salary administration and performance improvement programs • Represent organization at personnel-related hearings and investigations Benefits – administration of all plans as needed and conduct annual review Terminations/Exits • Prepare employee separation notices; conduct exit interviews • Prepared paperwork, scheduled exit meetings, & delivered all final paperwork Payroll – prepared timesheets, corrected issues, and processed payroll Worker’s Compensation – investigate accidents, prepare reports, drive best resolution for Company Show less
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Human Resources Manager
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Oct 2007 - Jul 2010
Chatsworth, California Responsible for the performance of duties at the professional level in all areas of Human Resources including salary administration, workers compensation, terminations and exit interviews, employee relations, training, benefits administration, HRIS management, legal compliance and record keeping. Benefits- Oversee and administer all health programs, open enrollment, and the addition of new benefits. Employee Relations- Provide advice and guidance to management and employees regarding… Show more Responsible for the performance of duties at the professional level in all areas of Human Resources including salary administration, workers compensation, terminations and exit interviews, employee relations, training, benefits administration, HRIS management, legal compliance and record keeping. Benefits- Oversee and administer all health programs, open enrollment, and the addition of new benefits. Employee Relations- Provide advice and guidance to management and employees regarding employment issues while remaining compliant with employment laws. Monitor employee performance and partner with management as appropriate to create a disciplinary action plan. Training- Met CA-AB1825 requirements; delivered training to non-supervisors specifically on 'Anti-Harassment'. Leaves of Absences- Tracked all absences, and provided data to employees regarding their specific type of leave, and followed applicable laws. New Hires- Offer letter and Job Descriptions, Orientation, Data Entry into HRIS system, Communication with Payroll Payroll- monitored non-exempt employee timecards for accuracy and legalities; served as backup to Payroll Manager Performance Evaluation- Counsel Management on performance management including setting performance expectations and goals, writing performance reviews and developing performance improvement plans Policy Writing- Implementation of personnel policies and procedures and recommended any additions in order to maintain compliance with all applicable laws including updating the Employee Handbook as needed Safety/Worker's Compensation- handled processing of all claims including working with medical facility and insurance company- along with maintaining safety standards within the organization Exits- Handled delivery and logistics on all types of terminations Show less
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Human Resources Consultant
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Jul 2007 - Oct 2007
Santa Clarita, California, United States Provided complete support and direction for all Human Resource functions. Provided support in Accounts Payable, Accounts Receivable and served as Office Manager. Wrote and created employee handbook; appraisal process, and new hire packets Revised OSHA/Safety Manual and set policies and procedures around OSHA guidelines Produced marketing and advertising plan Prepared organization chart and job descriptions to accompany each position Handled all employee relations… Show more Provided complete support and direction for all Human Resource functions. Provided support in Accounts Payable, Accounts Receivable and served as Office Manager. Wrote and created employee handbook; appraisal process, and new hire packets Revised OSHA/Safety Manual and set policies and procedures around OSHA guidelines Produced marketing and advertising plan Prepared organization chart and job descriptions to accompany each position Handled all employee relations issues Entered all AR items with tracking system Responsible for invoicing and collecting all AP items Show less
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Darnell Technical Services, Inc.
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United States
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Design Services
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1 - 100 Employee
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Human Resources Services Generalist
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Feb 2006 - Jul 2007
Agoura Hills, California, United States Provided Human Resources support to senior staff members, managers, supervisors and employees along with day-to-day guidance, coaching and support to management and staff regarding employee issues, performance behaviors, interpretation of employment laws, company policies, and procedures along with ability to maintain high level of confidentiality on sensitive issues. Personnel Administration- employee changes; hires and terminations; new hire paperwork and orientation; data entry into… Show more Provided Human Resources support to senior staff members, managers, supervisors and employees along with day-to-day guidance, coaching and support to management and staff regarding employee issues, performance behaviors, interpretation of employment laws, company policies, and procedures along with ability to maintain high level of confidentiality on sensitive issues. Personnel Administration- employee changes; hires and terminations; new hire paperwork and orientation; data entry into HRIS system Conducted open enrollments for all insurance plans; worked with Insurance Broker on all employee issues; insurance billing coordination Utilized outside legal representatives to prepare H1B and TN visas; coordinated all required paperwork between employee and US Department of Immigration Monitored leaves of absence and return to work processes; completed processing requirements in accordance state and federal laws; followed company procedures and deadlines Payroll Support- Assisted in the collection of time sheets for both non-exempt and exempt employees; Data entry into HRIS and Payroll System; followed working knowledge of wage and hour laws in conjunction with company policies Prepared and develop budget for 8- person HR team including individual costs and department expense accounts Cooperated with recruiting department to fill temporary positions within the company; used outside resources and contacts to find qualified candidate; updated and maintained company requisition log of open positions; maintained and updated Job Descriptions for open positions Show less
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On Assignment (please see ASGN Incorporated)
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United States
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Staffing and Recruiting
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200 - 300 Employee
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Human Resources Coordinator
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Oct 2004 - Feb 2006
Calabasas, California, United States Provided Human Resource (HR) support by performing duties including HR policies and procedures, compensation and benefits administration, as well as Human Resource Information Systems development and employment relations activities. Maintained personnel files, ensuring compliance with regulations, performing research, preparing and generating reports, composing various letters, advising staff on the interpretation of personnel policies, practices, procedures, rules, benefits and programs and… Show more Provided Human Resource (HR) support by performing duties including HR policies and procedures, compensation and benefits administration, as well as Human Resource Information Systems development and employment relations activities. Maintained personnel files, ensuring compliance with regulations, performing research, preparing and generating reports, composing various letters, advising staff on the interpretation of personnel policies, practices, procedures, rules, benefits and programs and coordinating and working on special projects as needed. Ensured operational compliance with all federal, state and local employment laws and to ensure adherence to corporate Human Resource policies Implemented personnel policies consistent with company objectives Oversaw the timely entry of data into the appropriate HRIS system Prepared custom offer letters and new hire paperwork Processed employment applications and maintains resumes according to state/federal guidelines Performed reference and background checks on applicants Oversaw the maintenance of employees' personnel files and other confidential files Performed new hire and benefit training and orientation meetings Partnered with the V.P. of Human Resources to work on issues relating to employment, employee relations, right-to-work questions / visa processing, and benefits Assisted with investigations on employee complaints Interfaced with outside counsel on employee relations issues and immigration issues Show less
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Option One Staffing
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United States
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Human Resources Services
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1 - 100 Employee
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Customer Support Associate/ Human Resources Assistant
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Apr 2001 - Sep 2003
Thousand Oaks, California, United States Processed contractor and internal weekly payroll Benefits administration Supervisor of administrative staff Conducted orientation for new employees: both internal and contractor Maintained confidential personnel files Followed Federal and State laws Performed exit interviews and processes change of employee status Entered data using HR/payroll system and provided data verification and quality audits Reviewed personnel requisition and payroll forms from various divisions… Show more Processed contractor and internal weekly payroll Benefits administration Supervisor of administrative staff Conducted orientation for new employees: both internal and contractor Maintained confidential personnel files Followed Federal and State laws Performed exit interviews and processes change of employee status Entered data using HR/payroll system and provided data verification and quality audits Reviewed personnel requisition and payroll forms from various divisions and agencies Discussed requirements with administrative superiors to facilitate the referral of qualified applicants Show less
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Education
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HRCI- PHR
PHR, Human Resources -
California Lutheran University
Certificate, HR Management -
California Lutheran University
B.S, Business Administration, Management