Alexandra Shook

International Dealer Experiece Representative at PACCAR Parts
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Contact Information
us****@****om
(386) 825-5501
Location
Lynnwood, Washington, United States, US
Languages
  • Spanish Native or bilingual proficiency
  • English Professional working proficiency

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Credentials

  • Excel for Office 365 - Data Analysis with PowerPivot (v1.1)
    New Horizons Computer Learning Centers
    Mar, 2023
    - Nov, 2024
  • Certified ScrumMaster (CSM)
    Scrum Alliance
    Dec, 2021
    - Nov, 2024
  • Lead implementer and Internal Auditor
    Smart Voyages
    Jun, 2014
    - Nov, 2024

Experience

    • United States
    • Truck Transportation
    • 500 - 600 Employee
    • International Dealer Experiece Representative
      • Jun 2023 - Present

    • Dealer experience specialist
      • Sep 2022 - Jun 2023

    • United States
    • Individual and Family Services
    • 700 & Above Employee
    • Cultural Exchange
      • Nov 2015 - Nov 2017

      • Participated in a multicultural exchange program in order to broaden cultural diversity. • Planned and developed daily activities, providing a safe environment, and assisting children in their development of fundamental learning. • Strengthened interpersonal and intercultural, improved communication skills, decision-making, adaptability, leadership, creativity, and time management • Participated in a multicultural exchange program in order to broaden cultural diversity. • Planned and developed daily activities, providing a safe environment, and assisting children in their development of fundamental learning. • Strengthened interpersonal and intercultural, improved communication skills, decision-making, adaptability, leadership, creativity, and time management

    • Higher Education
    • 700 & Above Employee
    • Research and Development Associate
      • Jun 2014 - Oct 2015

      •Conducted research, analyzed data, and created data visualization to produce reliable and consistent statistical outcomes. •Managed analytics and reporting, shared actionable insights, and created KPI dashboards for teams. • Monitored, analyzed, and interpreted data; identified opportunities for improving the information and service to optimize the user experience. •Provided research and data analysis creating programs to support economic development, sustainable agriculture, food systems, regenerative tourism, and workforce development. •Created and implemented projects such as an eco-tourist area and developed marketing strategies for the local tourism industry which increased area tourism by 40%. Show less

  • Tota City Government
    • Tota, Boyaca, Colombia
    • Project Management
      • Jun 2013 - Jun 2014

      •Worked with community organizations to increase local awareness of the economic value of tourism services. •Led teams, consultants, and resources across the tourism supply chain to ensure clear communication and coordination of requirements to the business, marketing, design, and project development. •Managed hands-on reporting by extracting and analyzing data from multiple sources using analytical tools, and provided actionable insights for informed decision making. •Collaborated with cross-functional teams to define the scope of various projects, managed project plans, created business requirements, and specification documentation, and built project site maps and wireframes •Implemented city’s tourist inventory, 20 new tourist service providers, and marketing program for the next 2 years. Show less

    • Luxembourg
    • Telecommunications
    • 700 & Above Employee
    • Sales Operations Specialist
      • Oct 2012 - Jun 2013

      •Produced user stories by preparing the functional and technical specifications of new products or improvements to existing ones always comparing to ideal customer journeys.•Build new prospects by consistent networking and actively making sales calls to new clients.•Provided sales support to Sales leaders, while collaborating with them on methods to grow revenue: including custom reports, dashboards, and workflows as needed•Communicated effectively with cross-functional departments regarding issues related to process execution and issue resolution Show less

    • Sales Operations Specialist
      • Oct 2012 - Jun 2013

      •Produced user stories by preparing the functional and technical specifications of new products or improvements to existing ones always comparing to ideal customer journeys.•Build new prospects by consistent networking and actively making sales calls to new clients.•Provided sales support to Sales leaders, while collaborating with them on methods to grow revenue: including custom reports, dashboards, and workflows as needed•Communicated effectively with cross-functional departments regarding issues related to process execution and issue resolution Show less

Education

  • Bellevue College
    Information Systems in Business Analyst, Information Technology
    2019 - 2021
  • Cascadia College
    English as a Secound Language, English
    2018 - 2018
  • Servicio Nacional de Aprendizaje (SENA)
    Tourism in Rural Areas, Tourism and Travel Services Management
    2014 - 2014
  • Universidad Pedagógica y Tecnológica de Colombia
    Hotel and Tourism Management, Business Administration and Management, General
    2009 - 2014
  • University of Iowa
    Master of Science - MS, Business Analytics
    2023 -

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