Diane Cappelletto
Director, Technical Production Services at Toronto International Film Festival Group- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Tony Meerakker
I have known Diane for 17 years. Introduced to me as the Kodak client services representative, Diane was always a great mediator between, production, Kodak and the post production facility. Her film experiences and deep understanding of the film industry makes her a person that would be an invaluable member of any team. With Diane’s knowledge of the film community, ability to be a problem solver and the ability to interact with the sales force I would be honoured to work with her again, no questions asked.
LinkedIn User
I have known Diane in the capacity of Vice President & General Manager at The Lab | By Deluxe for 6 years. Her technical knowledge coupled with her client relations skills permitted her to successfully manage her business effectively. I found her to be a detailed oriented individual with clear business objectives and delivering on these with positive outcomes. She was a very conscientious manager with a strong emphasis on client service. I highly recommend Diane for any position or endeavor that she may seek to pursue.
Tony Meerakker
I have known Diane for 17 years. Introduced to me as the Kodak client services representative, Diane was always a great mediator between, production, Kodak and the post production facility. Her film experiences and deep understanding of the film industry makes her a person that would be an invaluable member of any team. With Diane’s knowledge of the film community, ability to be a problem solver and the ability to interact with the sales force I would be honoured to work with her again, no questions asked.
LinkedIn User
I have known Diane in the capacity of Vice President & General Manager at The Lab | By Deluxe for 6 years. Her technical knowledge coupled with her client relations skills permitted her to successfully manage her business effectively. I found her to be a detailed oriented individual with clear business objectives and delivering on these with positive outcomes. She was a very conscientious manager with a strong emphasis on client service. I highly recommend Diane for any position or endeavor that she may seek to pursue.
Tony Meerakker
I have known Diane for 17 years. Introduced to me as the Kodak client services representative, Diane was always a great mediator between, production, Kodak and the post production facility. Her film experiences and deep understanding of the film industry makes her a person that would be an invaluable member of any team. With Diane’s knowledge of the film community, ability to be a problem solver and the ability to interact with the sales force I would be honoured to work with her again, no questions asked.
LinkedIn User
I have known Diane in the capacity of Vice President & General Manager at The Lab | By Deluxe for 6 years. Her technical knowledge coupled with her client relations skills permitted her to successfully manage her business effectively. I found her to be a detailed oriented individual with clear business objectives and delivering on these with positive outcomes. She was a very conscientious manager with a strong emphasis on client service. I highly recommend Diane for any position or endeavor that she may seek to pursue.
Tony Meerakker
I have known Diane for 17 years. Introduced to me as the Kodak client services representative, Diane was always a great mediator between, production, Kodak and the post production facility. Her film experiences and deep understanding of the film industry makes her a person that would be an invaluable member of any team. With Diane’s knowledge of the film community, ability to be a problem solver and the ability to interact with the sales force I would be honoured to work with her again, no questions asked.
LinkedIn User
I have known Diane in the capacity of Vice President & General Manager at The Lab | By Deluxe for 6 years. Her technical knowledge coupled with her client relations skills permitted her to successfully manage her business effectively. I found her to be a detailed oriented individual with clear business objectives and delivering on these with positive outcomes. She was a very conscientious manager with a strong emphasis on client service. I highly recommend Diane for any position or endeavor that she may seek to pursue.
Experience
-
Toronto International Film Festival Group
-
Movies, Videos, and Sound
-
1 - 100 Employee
-
Director, Technical Production Services
-
Mar 2010 - Present
Responsible for leading the technical production management of the Festival and all other TIFF programmes, events and activities within TIFF | Bell Lightbox and at all other venues utilized by TIFF. Responsible for leading the technical production management of the Festival and all other TIFF programmes, events and activities within TIFF | Bell Lightbox and at all other venues utilized by TIFF.
-
-
-
Deluxe Toronto Ltd.
-
Canada
-
Entertainment
-
1 - 100 Employee
-
Vice President & General Manager, Deluxe | The Lab
-
Apr 2005 - Jun 2009
Accountable for the general operations of a wholly-owned subsidiary, including P&L, operations, human resources, engineering, business development, client services, sales and marketing. Provided small to multi-million dollar customers with a consistent approach to quality and service.
-
-
Vice President, Front End Services
-
Apr 2003 - Apr 2005
Managed front end lab operations and directed customer service for three Deluxe businesses in Toronto. Served as liaison between the three facilities ensuring continuity of operations, quality, and service, resulting in a unified customer experience across for all.
-
-
-
-
Canadian Sales & Marketing Manager, Production, Entertainment Imaging
-
Sep 2001 - Apr 2003
Led Canadian sales team servicing clients in the Feature Film, Television, and Commercial production segments. Oversaw sales and marketing, business development, budgets, forecasts, supply chain, and customer service. Served as a member of the Kodak Canada Leadership Team. Led Canadian sales team servicing clients in the Feature Film, Television, and Commercial production segments. Oversaw sales and marketing, business development, budgets, forecasts, supply chain, and customer service. Served as a member of the Kodak Canada Leadership Team.
-
-
-
Eastman Kodak
-
United States
-
Medical Equipment Manufacturing
-
1 - 100 Employee
-
Americas Region Sales & Marketing Manager, Television Segment, Entertainment Imaging
-
Jul 1999 - Sep 2001
Led Canadian and US East sales team. Accountable for developing and implementing sales and marketing plans, budgets, forecasts, supply chain, and customer service. Led Canadian and US East sales team. Accountable for developing and implementing sales and marketing plans, budgets, forecasts, supply chain, and customer service.
-
-
-
-
Central Region, Sales & Marketing Manager, Entertainment Imaging
-
Dec 1995 - Jul 1999
Led Central Region Sales and client services team, covering a territory of Ontario and Manitoba. Reponsible for sales, marketing, business development, technical support, budgets, forecasts, supply chain, and customer service. Serviced Feature Film, Television, Commercial, and Post Production segments of the motion picture industry.
-
-
Senior Account Manager, Production, Entertainment Imaging
-
Oct 1993 - Dec 1995
Provided sales, customer service, and technical expertise to the Ontario and Manitoba motion picture production community. Customer base included feature film, television, documentary, and commercial producers, directors, directors of photography, production managers, and post production supervisors.
-
-
Senior Technical Representative, Post Production, Entertainment Imaging
-
Oct 1990 - Oct 1993
Provided sales, customer service, and technical support to motion picture laboratories, optical houses, post production facilities, and motion picture film distributors.
-
-
Technical Sales Representative, Post Production, Entertainment Imaging
-
Nov 1987 - Oct 1990
Provided sales, customer service, and technical support to motion picture laboratories, optical houses, post production facilities, video tape duplicating facilities, and motion picture distributors.
-
-
Product Specialist, Marketing Technical Support, Consumer Packaged Goods
-
Nov 1985 - Nov 1987
Acted as liaison between manufacturing and the sales force. Provided technical expertise to improve customer processes and resolve customer concerns.
-
-
Senior Product Engineer, Quality Services, Consumer Packaged Goods
-
Oct 1981 - Nov 1985
Responsible for physical and sensitometric quality of film products before, during, and after manufacturing. Set up test conditions and procedures for new products. Resolved customer product, application, and process concerns.
-
-
Product Engineer, Quality Services, Consumer Packaged Goods
-
May 1979 - Oct 1981
Responsible for physical and sensitometric quality of film products before, during, and after manufacturing. Involved in setting up test conditions and procedures for new products. Resolved customer product, application, and process concerns.
-
-
Education
-
1999 - 2001
Canadian Management Centre
The Management Couse (Management, Finance, Marketing Strategy, Leadership) -
1992 - 1993
Schulich School of Business - York University
Marketing Management, Managing the Sales Force -
1975 - 1979
University of Toronto
BASc, Chemical Engineering
Community
