Experience

ShayCore Enterprises, Inc.

• United States
• Construction
• 1 - 100 Employee

• Special Project Coordinator

  • Aug 2022 - Present

   Coordinate logistics for internal & external meetins and trainings.  Supports Project Managers  Organize, lead and help execute projects that fall outside the scope of regular duties.  Create and review Company Processes.  Update and create within Ninety.io Software  Build out Inventory in Finale Software for Plumbing company  Coordinate logistics for internal & external meetins and trainings.  Supports Project Managers  Organize, lead and help execute projects that fall outside the scope of regular duties.  Create and review Company Processes.  Update and create within Ninety.io Software  Build out Inventory in Finale Software for Plumbing company



Florida Blue

• United States
• Insurance
• 700 & Above Employee

• Supervisor Sales Resource Team

  • Jul 2010 - May 2022

  Manage 10+ employees and the large group enrollment process with face-to-face customer interactions  Manage administrative activities related to new sales and group retention for National and Alliance Platform groups with 500+ members for all product lines.  Implemented and developed sales processes, materials and presentations utilizing Excel and PowerPoint Microsoft Office Applications (I.e; Executive Review meetings)  Develop and built collaborative relationships with… Show more Manage 10+ employees and the large group enrollment process with face-to-face customer interactions  Manage administrative activities related to new sales and group retention for National and Alliance Platform groups with 500+ members for all product lines.  Implemented and developed sales processes, materials and presentations utilizing Excel and PowerPoint Microsoft Office Applications (I.e; Executive Review meetings)  Develop and built collaborative relationships with National Major Account’s sales staff as well as, Mid-Market to include Sales Coordinators, Marketing Coordinators, Sales Agents, Account Management Specialist, Implementation Specialist, Strategic Account Executives, Managers, and Directors building trust by utilizing interpersonal skills and Alliance partners.  Process and inquire on BCBSA network pulling reports interacting with various department to ensure work flows  Resolve inquires of National, Corporate and Alliance accounts.  Manage, lead and support RFP production and projects  Assist in the process of proprosals, bidding and benefits summaries as well as work with contract compliance.  Manage and develop utilization and custom reports on a monthly basis and as needed for sales team, including adhoc reports.  Repsonsible for preparing and sending correspondence to customers and vendors.  Process maintenance, new sales and ancillary requests in Siebel and Sellpoint  Worked on AMS Project showing how Sellpoint process worked from End2End, also worked on imaging project between Underwriting and Sales team  Schedule and process Enrollment meeting, coordinate collateral materials, attend health fairs  Support and answer calls, correspondence from consultants or agents in absence of the AMS or SAE. Senior Lead Advisor – Enrollment Maintenance & Billing December 2007-February 2009

• Project Lead Advisor

  • Dec 2007 - Jul 2010

  Managed and maintained department & company goals  Provides timeliness and goal attainment statistics  Demonstrates skill and proficiency with respect to company procedures  Periodically performs audits on enrollment, maintenance & financials  Effectively uses foundational negotiation skills to resolve problems

• Sr Personal Service Representative

  • Jan 1998 - Dec 2007

  Assist group administrators and decision makers with benefits and related issues  Responsible for financial reconciliation and enrollment for National Strategic Accounts in the standard and nonstandard markets  Process new groups and renewals, coordinate with implementation, sales, contract compliance, underwriting, product rate administration and proposal administration to ensure timely and accurate generation of id cards  Work on implementation of new groups and renewals… Show more Assist group administrators and decision makers with benefits and related issues  Responsible for financial reconciliation and enrollment for National Strategic Accounts in the standard and nonstandard markets  Process new groups and renewals, coordinate with implementation, sales, contract compliance, underwriting, product rate administration and proposal administration to ensure timely and accurate generation of id cards  Work on implementation of new groups and renewals to ensure that all aspects of the business are met  Control delinquency on group accounts to 1% of expected premium  Process enrollment, maintenance and inquiry transactions for subscribers, customer service and group administrators on prescription, health, dental, life and Cobra systems  Accountable for managing department’s volume and age inventory items to ensure goals for unit are maintained  Work automated enrollment and self-billed accounts ensuring consistency for the customer  Development and updating procedures which are used for training & development of new employees  Facilitate TWCs including; scheduling, arranging meetings, preparing agenda, reserving conference rooms, and transcribing minutes  Prime Champion assisted in project to review, analyze, training and clean reports  Assist with provider issues when pertaining to claims, eligibility  Worked projects of Direct, Small Group & Large group as well as Blue Medicare