Diane Phair

Director of Information Management at Youth for Christ USA Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Bellingham Metropolitan Area
Skills

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Credentials

  • Salesforce Certified Administrator
    Salesforce
    Oct, 2016
    - Nov, 2024

Experience

  • Youth For Christ USA Inc.
    • United States
    • Religious Institutions
    • 1 - 100 Employee
    • Director of Information Management
      • Oct 2018 - Present

      Leading the technology transformation at YFC. Building affordable, scalable, low code, Salesforce solutions with NPSP Cloud, Experience Cloud, Sales Enablement, Service Cloud, Knowledge and Mobile App Publisher.

    • Salesforce Solutions Manager
      • Jul 2015 - Oct 2018

      - Overall champion of Salesforce efforts of YFC USA and local chapters to help increase and maintain high level of user adoption.- Maintain and apply knowledge of Salesforce capabilities and best practices - Collaborate with the Salesforce team, internal development teams, and senior management to creatively define, prioritize and implement our business processes using Salesforce.- Filter, understand, communicate ripple-effects and project manage Salesforce integration with our other technology capabilities such 3rd party app integrations.- Gather and analyze business processes and requirements to identify the best implementation options in Salesforce. - Create and manage custom fields, objects, layouts, list views, triggers, security configuration, complex workflows, and overall Salesforce configuration.- Enhance data integrity through effective design, maintenance and security practices - Track, manage and resolve daily support requests, issues, and administrative needs of users to keep pace with rapidly changing program operations and procedures. - Maintain user roles and profiles, security settings, access settings etc. Show less

    • Staff Mobilizer
      • Sep 2014 - Jul 2015

      Process and mobilize missionaries from time of their initial inquiry to final release to the field.

    • Community Youth Director
      • Feb 2011 - Sep 2014

      Director for an outreach ecumenical youth program for U.S. military teens in Brussels, Belgium. Led weekly meetings. Attended and held various leadership roles for large youth camps in Europe, including Director of Service Project, where students did community service at various ministries in need.Volunteered with Brussels American School as the Assistant Track & Field and Cross Country Coach.

  • Raytheon
    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Contracts Negotiator
      • Jun 2005 - Feb 2011

      Negotiate, manage and administer Contracts with the U.S. DOD. Involved in all parts of the acquisition process from RFP/RFQ review, proposal submittal, negotiations, contract award and post award contract management. Negotiate, manage and administer Contracts with the U.S. DOD. Involved in all parts of the acquisition process from RFP/RFQ review, proposal submittal, negotiations, contract award and post award contract management.

Education

  • University of Massachusetts at Amherst - Isenberg School of Management
    BBA, Finance & Operations Management
    2001 - 2005

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