Diane Osborne
Client Coordinator at Pink Ribbon Girls- Claim this Profile
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Topline Score
Bio
Experience
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Pink Ribbon Good
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Wellness and Fitness Services
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1 - 100 Employee
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Client Coordinator
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Feb 2019 - Present
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Office Manager for Psychologist
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Feb 2013 - Feb 2019
Responsible for new client intakes and referrals. Contacted insurance company to verify client benefits and eligibility. Responsible for scheduling clients on an hourly basis. Ensured each new client received initial paperwork to complete prior to their first appointment. Billed insurance company. Prepared treatment summaries and psychological/consult reports from psychologist’s notes. Payed monthly bills and made bank deposits. Maintained QuickBooks database and client ledger cards. Ordered and maintained supplies for the office. Extensive use of Microsoft Word and EXCEL. Acted as liaison between psychologist, clients, and insurance companies. Show less
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Retired from Federal Civil Service after 30+ years
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May 2012 - Feb 2013
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Civil Engineer and Services School, Air Force Instite of Technology
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Wright-Patterson AFB, OH
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Chief, Academic Operations and Support/Registrar
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Dec 2000 - Apr 2012
Oversaw administrative support for over 40 faculty and staff as well as over 7,000 resident and nonresident students annually. Supervised/directed three military and three civilians on the support staff. Planned work assignments, set and adjusted priorities, and reviewed, accepted, amended or rejected work submitted by subordinates. Interviewed and selected candidates for vacancies and promotions. Provided performance feedback and annual appraisals to staff. Recommended awards as appropriate. Heard/resolved employee complaints and initiated corrective action. Counseled subordinates on performance or conduct problems. Continued duties as the Registrar (see below). Show less
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Registrar
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Jul 1997 - Dec 2000
Set policy and administrative procedures for enrollment.Scheduled classes and allocated quotas for each course offering.Monitored/maintained records of enrollment, grades, course offerings, transcripts, etc.Researched, developed, verified, and consolidated a variety of narrative information and statistical data to prepare complete reports and charts for the Dean, Associate Dean and Department Heads.Provided advice, assistance, and counseling on course requirements,general educational procedures, policies and practices to programmanagers and students.Served as the School’s representative at meetings and conferences.Developed/presented briefings on pertinent program data at meetings and conferences.Instructed faculty on administrative policies and procedures.Purchased required supplies; tracked purchases and consolidated monthly bank statements. Show less
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Course Manager
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Jul 1991 - Jul 1997
Advertised training opportunities and processed student applications.Transmitted reporting instructions and student orientation material.Composed class rosters and maintained suspenses.Managed lodging for assigned students. Arranged bus transportation between lodging and school.
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USAF Medical Center
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Wright-Patterson AFB, OH
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Secretarial Supervisor
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Apr 1987 - Jul 1991
Secretarial Supervisor, Department of Pathology and Clinical Laboratory Secretary to the Chief of Pathology and to the Clinical Laboratory Manager Supervised four medical transcriptionists. Assisted medical transcriptionists in translating dictation into finalized reports for four pathologists. Took department meeting minutes to include extensive medical terminology. Secretarial Supervisor, Department of Pathology and Clinical Laboratory Secretary to the Chief of Pathology and to the Clinical Laboratory Manager Supervised four medical transcriptionists. Assisted medical transcriptionists in translating dictation into finalized reports for four pathologists. Took department meeting minutes to include extensive medical terminology.
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