Experience

Capability Scotland

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Administrator

  • Jun 2015 - Present



National Grid

• Glenmavis

• Support Administrator

  • Jan 2010 - Mar 2013

  * Focal point of contact for the team and where appropriate to manage enquires * Resolved enquires relating to Purchase Orders from both internal & external suppliers * Process Purchase Orders, Accruals and Journals for the month end reports * Maintain accurate spreadsheets of all spend including site projects * Manage project records, compiling end of project reports and analysing expenditure spend * Receipt of site invoices, ensuring relevant approval * Organise and hold monthly meetings with regards to budget and project spend * Coordinate weekly diaries to cover all meetings and visitors on site * Arrange travel and/or accommodation for staff attending meetings, training and events. * Organise events such as team building days, office parties and nights out. * Maintain department absence and annual leave records * Plan and organised major training projects to deliver training to diverse groups. Show less



British Gas

• United Kingdom
• Utilities
• 700 & Above Employee

• Customer Care

  • Jan 2009 - Dec 2009

  I worked within the Home Service Department, handling calls from customers and resolving queries. Worked in a time pressured, target driven environment, providing high quality service to customers. Liaised with other departments to ensure customer complaints are dealt within a timely and satisfactory manner. Up sold and upgraded customer accounts to suit their individual needs Worked as part of a team to achieve both team and personal targets. I worked within the Home Service Department, handling calls from customers and resolving queries. Worked in a time pressured, target driven environment, providing high quality service to customers. Liaised with other departments to ensure customer complaints are dealt within a timely and satisfactory manner. Up sold and upgraded customer accounts to suit their individual needs Worked as part of a team to achieve both team and personal targets.



NCR Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Logistics Coordinator

  • Nov 2005 - Dec 2008



Scottish Motor Auction Group

• Livingston

• Administrator

  • 2005 - 2005