Experience

Debbie's Staffing Services, Inc
• United States
• Staffing and Recruiting
• 200 - 300 Employee
• Order Picker

  • Sep 2019 - Present


HANES BRAND

• United States
• 200 - 300 Employee

• Resolution Specialist

  • Oct 2021 - Feb 2023

  Managed workflow between order pickers and automation, releasing waves through PKMS system to maximize efficiency. Prioritized orders based on material availability and customer commitments. Resolved incomplete or misassorted orders from automated systems, correcting issues before sending back to veritical bagger. Managed workflow between order pickers and automation, releasing waves through PKMS system to maximize efficiency. Prioritized orders based on material availability and customer commitments. Resolved incomplete or misassorted orders from automated systems, correcting issues before sending back to veritical bagger.



Cellular Sales

• United States
• Wireless Services
• 700 & Above Employee

• Inventory Processing Specialist

  • Nov 2012 - Jul 2019

  • Responsible for processing inventory at the corporate distribution center and maintaining accurate records of all transfers to the 40 company owned stores. • Managed and inspected customer returns to determine if product is ready for resale, damaged or defective. • Created and maintained excel spreadsheets to track damaged and defective credits. • Executed returns to key vendors (like LG, Samsung and Apple) for repair or credit (RMA). • Processed and tracked warranty claims. • Responsible for processing inventory at the corporate distribution center and maintaining accurate records of all transfers to the 40 company owned stores. • Managed and inspected customer returns to determine if product is ready for resale, damaged or defective. • Created and maintained excel spreadsheets to track damaged and defective credits. • Executed returns to key vendors (like LG, Samsung and Apple) for repair or credit (RMA). • Processed and tracked warranty claims.



Verizon Wireless

• United States
• Retail
• 1 - 100 Employee

• Retail Customer Service Representative

  • Jul 1997 - Jul 2012

  • Led efforts to resolve customer needs, which included but not limited to taking payments, billing concerns, added features, upgrading phones, etc. • Assisted with management of inventory ensuring that the store is properly stocked, defective items are returned, and all related documentation is prepared. • Assisted management with opening and closing store ensuring daily staff placement for optimal performance, money management, preparing deposits, and documentation is… Show more • Led efforts to resolve customer needs, which included but not limited to taking payments, billing concerns, added features, upgrading phones, etc. • Assisted with management of inventory ensuring that the store is properly stocked, defective items are returned, and all related documentation is prepared. • Assisted management with opening and closing store ensuring daily staff placement for optimal performance, money management, preparing deposits, and documentation is complete. • Managed office supplies from pens, paper to deposit bags and forms. • Maintained displays. Securing phones and changing signage. Show less • Led efforts to resolve customer needs, which included but not limited to taking payments, billing concerns, added features, upgrading phones, etc. • Assisted with management of inventory ensuring that the store is properly stocked, defective items are returned, and all related documentation is prepared. • Assisted management with opening and closing store ensuring daily staff placement for optimal performance, money management, preparing deposits, and documentation is… Show more • Led efforts to resolve customer needs, which included but not limited to taking payments, billing concerns, added features, upgrading phones, etc. • Assisted with management of inventory ensuring that the store is properly stocked, defective items are returned, and all related documentation is prepared. • Assisted management with opening and closing store ensuring daily staff placement for optimal performance, money management, preparing deposits, and documentation is complete. • Managed office supplies from pens, paper to deposit bags and forms. • Maintained displays. Securing phones and changing signage. Show less



Sara Lee Branded Apparel

• Apparel & Fashion
• 1 - 100 Employee

• Knitter

  • Mar 1986 - Jul 1997

  • Managed production line with an average of 50 knitting machines producing men’s, women’s, and kids athletic and casual socks. • Responsible for inspection ensuring quality of socks. • Maintained clean environment to keep machines working at optimal pace. • Rethread, change needles, and manage size changes as needed. • Managed production line with an average of 50 knitting machines producing men’s, women’s, and kids athletic and casual socks. • Responsible for inspection ensuring quality of socks. • Maintained clean environment to keep machines working at optimal pace. • Rethread, change needles, and manage size changes as needed.