Diane Ha Eun Yu

File Manager at Tapas Entertainment
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Contact Information
us****@****om
(386) 825-5501
Location
Burlington, Ontario, Canada, CA
Languages
  • Korean Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Japanese Limited working proficiency

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Experience

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • File Manager
      • Oct 2023 - Present

    • South Korea
    • Information Technology & Services
    • 1 - 100 Employee
    • Project Manager
      • Apr 2018 - May 2023

      • Plan and lead product strategy using quantitative analysis to improve KPIs through Tableau• Manage communication, analytics, and reporting tasks with multiple deadlines on Jira and Trello• Communicate with our publishing game's development team to manage operations issues and maintain a strong relationship• Conduct consumer surveys to garner feedback in order to deliver improvements to product range• Research foreign games and contact their development teams to develop publishing opportunities in Korea• Attend conferences and industry events, such as G-Star and China Joy, to build relationships with game developers and potential clients. Show less

    • Game Localization Specialist
      • Jan 2017 - Apr 2018

      • Managed translation of Black Desert Online in-game text, QA result files, patch notes, andmarketing copy into English• Reviewed and corrected translations for accuracy and consistency andidentified game content that may require revision to better suit thetastes of consumers

    • Freelance Game Translator
      • Jun 2014 - Aug 2017

      • Translated and proofread in game text, game scripts, marketing copy, testing related documents and game content • Managed translation requests from various business groups • Translated and proofread in game text, game scripts, marketing copy, testing related documents and game content • Managed translation requests from various business groups

    • Global Live Operations Manager
      • Jan 2015 - Dec 2016

      • Developed and implemented promotional events for mobile games such as Hello Hero and Angel Stone. • Managed a team of 10 customer support representatives and trained them on how to quickly respond to users across multiple platforms using Zendesk. • Built relationships with translation vendors and managed the end-to-end localization of mobile game content. • Recruited and trained a team of content moderators to manage and monitor our online game communities on a variety of channels, including social media, forums, and in-game chat systems. Show less

    • Co-founder and CTO
      • May 2011 - Apr 2014

      • Developed and created code for iOS mobile game applications in ActionScript 3.0 and converted them to Android • Collaborated with UI, UX and graphic designers on the development of 2D and 3D designs. • Organized and coordinated code with designers • Coordinated and directed PR, marketing, and keywords campaigns through Facebook • Ranked our app in top 10 in total application ranking within Asian App Store • Developed and created code for iOS mobile game applications in ActionScript 3.0 and converted them to Android • Collaborated with UI, UX and graphic designers on the development of 2D and 3D designs. • Organized and coordinated code with designers • Coordinated and directed PR, marketing, and keywords campaigns through Facebook • Ranked our app in top 10 in total application ranking within Asian App Store

    • Advertising Intern
      • Jun 2010 - Aug 2010

      • Worked closely with Marketing and Content teams to implement media strategy • Learned how to handle graphic software applications in a proper way • Acquired the knowledge and techniques of creating print media and video advertising • Worked closely with Marketing and Content teams to implement media strategy • Learned how to handle graphic software applications in a proper way • Acquired the knowledge and techniques of creating print media and video advertising

Education

  • Indiana University Bloomington
    Bachelor of Arts (BA), Telecommunications
    2007 - 2011
  • Solomon International School
    Diploma of Graduation
    2004 - 2007
  • Queen's University
    Non-degree program, Liberal Arts and Sciences/Liberal Studies
    2023 -

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