diane diggs

Receptionist at PulseCX
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Contact Information
Location
Lansdale, Pennsylvania, United States, US

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Receptionist
      • Oct 2015 - Present

    • United States
    • Insurance
    • 1 - 100 Employee
    • Administrative Receptionist
      • May 2013 - Feb 2014

      • Received and directed incoming calls to appropriate CSR’s and Producers• Meet and greet clients and visitors• Arranged conferences and appointments• Ran Motor Vehicles Reports (MVR) as requested through the Insurance Information Exchange system• Use of The Agency Manager (TAM) to locate personal insurance information for clients• Use of Velocity to locate commercial insurance information for clients• Ordered office supplies in accordance with procedures• Typed general correspondence or technical material and compiled reports • Processed Incoming mail to be scanned and indexed into various workflow systems• Prepared regular and overnight express packages• Filed, scanned and copied documents as needed• Archived insurance policies to be sent to outside document management company

    • Non-profit Organizations
    • 1 - 100 Employee
    • Volunteer Work
      • Sep 2012 - Dec 2012

      • Registered Clients for service; Answered phones, filed old documents• Stocked food pantry and distributed food to clients• Separated clothing for distribution to clients • Registered Clients for service; Answered phones, filed old documents• Stocked food pantry and distributed food to clients• Separated clothing for distribution to clients

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Administrative Assistant
      • Mar 2012 - Jul 2012

      •Tracked updates and document processing, scanning, filing•Entered data and issue reports/metrics on a regularly established schedule•Interface and enter information in databases per standard operating procedures•Researched, data, constructs data format and uses computer to develop reports, tables•Applied knowledge of standard operating procedures and practices of the division/area to daily work assignments•Managed schedules/calendars and coordinates meeting arrangements for team members including room reservations, room preparations, catering requests and meeting materials as required. •Setup and schedule interviews•Order office supplies

    • Construction
    • 100 - 200 Employee
    • Project Administrator/Document Control Specialist
      • Jul 2006 - Oct 2011

      • Support for office, Construction Sites, including Project Managers, Field Engineers, Superintendents, and site Safety• Prepared daily and monthly reports for PECO Energy and accounting for Power Substations.• Prepared new employee forms, I-9, health and safety, expense reports, vacation requests and tracked vacation and holiday time• Prepared various correspondence, memoranda, and reports with accuracy• Monitored departmental printers, ordered office equipment and supplies• Arranged and scheduled off-site meetings, luncheons and events• Created and maintained project related files • Prepared regular and overnight express packagesDocument Control Specialist• Maintained document imaging, electronic files, and drawing databases• Ensured the latest revision and approval status of drawings were kept updated electronically• Uploaded and down load files to and from portal, SharePoint websites and databases• Scanned and copied documents onto CDs and flash drives

    • Biotechnology Research
    • 400 - 500 Employee
    • Administrative Assistant
      • Mar 2006 - Jun 2006

      Supported the Information Management GroupScheduled interviews, meetings, offsite conferences, lunch & learn and teleconferences. Maintained management calendars; prepared expense reports within Microsoft ConcurArranged domestic and international travelArranged lunches via Compass Catering websiteOrdered office supplies and prepared purchase orders via Ariba System Supported the Information Management GroupScheduled interviews, meetings, offsite conferences, lunch & learn and teleconferences. Maintained management calendars; prepared expense reports within Microsoft ConcurArranged domestic and international travelArranged lunches via Compass Catering websiteOrdered office supplies and prepared purchase orders via Ariba System

    • Administrative Assistant
      • Jan 2005 - Jan 2006

      Supported the Sr. Vice President, two Vice Presidents and two managers of the Real Estate Department Prepared and compiled contracts, leases, subleases, extension agreements and submission letters.Created and maintained project and archived files.Updated and uploaded scanned leases, amendments, deeds to the central database.Arranged and scheduled meetings, luncheons, conference calls, and domestic travel.Prepared travel and expense reports.Prepared regular and overnight express packages

    • Administrative Assistant
      • Dec 1999 - Dec 2004

      Supported four Project Managers of the MRL Renovations Group based on the Merck West Point Site Prepared statistical charts, presentations, overhead transparencies.Prepared and compiled bid packages, contracts, agreements and monthly reports. Prepared purchase orders, change orders via Prolog 4.0.Maintained supervisors and project manager's calendar.Arranged and scheduled meetings, luncheons and conference calls.Created and maintained project filing system. Supported four Project Managers of the MRL Renovations Group based on the Merck West Point Site Prepared statistical charts, presentations, overhead transparencies.Prepared and compiled bid packages, contracts, agreements and monthly reports. Prepared purchase orders, change orders via Prolog 4.0.Maintained supervisors and project manager's calendar.Arranged and scheduled meetings, luncheons and conference calls.Created and maintained project filing system.

    • United States
    • Hospitals and Health Care
    • Administrative Assistant
      • Apr 1999 - Dec 1999

      Supported the Director, Associate Director of the Scientific Staff within the Epidemiology, Biologics, Clinical Research and Customer Focused Logistic DepartmentsMaintained departmental weekly and monthly calendars of events and attendance.Prepared spreadsheets, statistical charts and transcribed dictation.Arranged and scheduled interviews, meetings, videoconferences, luncheons, conference calls, domestic and international travel.Prepared travel and expense reports Supported the Director, Associate Director of the Scientific Staff within the Epidemiology, Biologics, Clinical Research and Customer Focused Logistic DepartmentsMaintained departmental weekly and monthly calendars of events and attendance.Prepared spreadsheets, statistical charts and transcribed dictation.Arranged and scheduled interviews, meetings, videoconferences, luncheons, conference calls, domestic and international travel.Prepared travel and expense reports

Education

  • Berean Institute
    Business Administration (Associates, Administrative Assistant and Secretarial Science, General
    1976 - 1978
  • Mellon Training Center
    Associate's degree, Administrative Assistant and Secretarial Science, General
    1983 - 1983
  • berean institute
    associates, business
    1976 - 1978

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