Experience

NorthStar Insurance Services, Inc

• United States
• Insurance
• 1 - 100 Employee

• Personal Lines Account Manager

  • Jul 2018 - Present

  Handling directly contacting with customers for their personal line policies for portion of the agency's book of business. Quoting new business, updating existing policy, rounding out current accounts. Direct connect with the carriers in providing outstanding service to our customers. Handling directly contacting with customers for their personal line policies for portion of the agency's book of business. Quoting new business, updating existing policy, rounding out current accounts. Direct connect with the carriers in providing outstanding service to our customers.



Corcoran & Havlin Insurance Group

• United States
• Insurance
• 1 - 100 Employee

• • Oct 2006 - May 2018

  Personal lines licensed Account Manager as well as the personal lines processor for the personal lines department. Process changes for home, auto, umbrella, etc. in all the company websites.

• • Oct 2006 - May 2018

• • Oct 2006 - May 2018



Hoffman Insurance Agency

• United States
• Insurance
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2004 - Oct 2006

  Personal Lines - Handled direct calls and walk in customers working with several insurance companies for all their personal insurance needs.v Personal Lines - Handled direct calls and walk in customers working with several insurance companies for all their personal insurance needs.v



Amica Mutual Insurance Co.

• Customer Service Representative

  • Dec 2002 - Dec 2003

  Personal Lines Account Representative - handled direct calls from customers for all personal line policies Personal Lines Account Representative - handled direct calls from customers for all personal line policies



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• • Dec 1997 - Jan 2002

  Worked on the initial launch of AT&T Wireless in the Boston area, handled working with small and large businesses in setting up their national wireless account (as well as their sponsorship accounts) in New England Area.

• • Apr 1984 - Dec 1997

  Started in Watertown with AT&T working in Service Center as a representative till 1986. Moved to Brockton as a Long Distance Telelphone Operator for a couple of years, and then moved to the Communication Planning Center/Training Center in 1988 where I worked scheduling classes, and setting up classrooms for customers to attend the center to learn how to work their telephone systems for their companies. In 1991 I transferred to Boston where I worked in Global, National and Major markets as an admin working with proposals and adminstrative duties in several branches. Show less