Experience

Barbour

• United Kingdom
• Retail Apparel and Fashion
• 400 - 500 Employee

• Manager

  • Nov 2020 - Present



J.McLaughlin

• United States
• Retail
• 200 - 300 Employee

• General Manager

  • Nov 2012 - Mar 2020

  Established strong relationships with client base and community. Partnered with local charitable organizations, clubs and schools for events. Effective operational management.

• Area Manager

  • Feb 2017 - Feb 2019

  Princeton, NJ and Philadelphia, PA Supported 4 stores in training, sales development and ensuring company standards were being upheld. Chosen as 1 of 2 store level representatives to be on new POS task force. Partnered with the system's team to test and adapt the programs to the company's needs. Trained 9 trainers and 7 stores on the new POS system in 2018.

• Training Manager

  • Feb 2016 - Feb 2017

  Princeton, New Jersey, United States Trained 7 new store managers on company standards, operations and visual merchandising while continuing to maintain high standards and sales at the Princeton store.

• Training Manager

  • Feb 2016 - Feb 2017



Talbots, Ardmore, PA

• Store Manager

  • Jan 2009 - Sep 2011

  One of 4 stores in district of 14 to achieve comparable sales in fiscal 2010. Coached associates in sales ability to improve individual performance resulting in their removal from performance counseling. Hired and trained associates to reflect the company's brand standard. Created positive customer experiences by setting the standard for the team to follow decreasing customer complaints each year. Managed and executed visual presentation set up for 2 floors of selling. Partnered… Show more One of 4 stores in district of 14 to achieve comparable sales in fiscal 2010. Coached associates in sales ability to improve individual performance resulting in their removal from performance counseling. Hired and trained associates to reflect the company's brand standard. Created positive customer experiences by setting the standard for the team to follow decreasing customer complaints each year. Managed and executed visual presentation set up for 2 floors of selling. Partnered with corporate office and the Square management in handling multiple building maintenance issues. Show less



Talbots, Paoli, PA

• Assistant Store Manager/Associate Store Manager

  • Nov 2007 - Jan 2009

  Developed sales team in operational and loss prevention areas resulting in achievement of company specified inventory goal. Motivated associates with effective communication of successes and opportunities on an on-going basis resulting in a cohesive team. Conducted regular training of the product and store layout with associates empowering them with the necessary tools to sell the brand. Coached associates to increase positive attitude and morale. Achieved personal sales goals on a… Show more Developed sales team in operational and loss prevention areas resulting in achievement of company specified inventory goal. Motivated associates with effective communication of successes and opportunities on an on-going basis resulting in a cohesive team. Conducted regular training of the product and store layout with associates empowering them with the necessary tools to sell the brand. Coached associates to increase positive attitude and morale. Achieved personal sales goals on a regular basis. Assisted with organization and operational set up of new store Show less



Talbots, Greenwich, CT

• Store Manager

  • Apr 1998 - Oct 2007

  Relocated and expanded the store, in 1998 and 2001 respectively, building the sales from $1.6 million to $3.1 million. Nominated for Regional Customer Service Award in fiscal 2004. Established and built customer relationships that continue to exist today. Promoted 5 members of team to higher management positions. Led district training in various operational areas. Consistently generated the top individual sales results among the district's store managers. Professionally… Show more Relocated and expanded the store, in 1998 and 2001 respectively, building the sales from $1.6 million to $3.1 million. Nominated for Regional Customer Service Award in fiscal 2004. Established and built customer relationships that continue to exist today. Promoted 5 members of team to higher management positions. Led district training in various operational areas. Consistently generated the top individual sales results among the district's store managers. Professionally handled various building maintenance emergencies partnering with corporate offices, building management and town officials. Supported the expansions and openings of 6 stores in the region as well as various events at a flagship location. Show less



Talbots, New Canaan, CT

• Sales Associate/Assistant Manager/Store Manager

  • Dec 1993 - Apr 1998