Experience

Jobwise Ltd

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Recruitment Officer

  • Mar 2015 - Present



Alliance Learning

• United Kingdom
• Education Management
• 1 - 100 Employee

• Internal Account Manager

  • Jul 2014 - Jan 2015

  I am the first point of contact for inbound calls where I must quickly establish if it's a sales enquiry or not. With non sales related calls I establish the need and then route them accordingly. As an Internal Account Manager I have in excess of sixteen hundred clients in my allocated region to service and grow, with a small core of member clients. I not only sell and book Health and Safety training but also create bespoke training courses for onsite delivery. This is a very fast paced role handling email enquiries, performing admin functions, delivering customer service as well calling outbound campaigns whilst simultaneously chasing my own actual sales target. Show less



I Am Telemarketing

• Office Manager

  • Jan 2014 - Jun 2014

  I head the team of six telemarketers. I support my Directors by creating and maintaining good practise and collate and escalate end of day client reports ensuring excellent customer care.

• Account Manager

  • Mar 2013 - Jan 2014

  I actively work multiple campaigns cold calling to generate leads and book appointments for a varied client base. I work to targets and meet outcomes making my own telephone calls without the aid of a dialler.



NHS Direct

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Health Advisor

  • Jul 2012 - Feb 2013

  I completed inbound health triage assessments with callers in live situations across the UK over the telephone. I accurately captured call data whilst achieving and delivering a personal professional assessment and outcome in an empathic and personable manner. I completed inbound health triage assessments with callers in live situations across the UK over the telephone. I accurately captured call data whilst achieving and delivering a personal professional assessment and outcome in an empathic and personable manner.



Preferred Commercial

• Bolton, United Kingdom

• Lead Generator

  • Aug 2010 - Jul 2012

  I generated leads for the sales team from cold calling business prospects. I generated leads for the sales team from cold calling business prospects.



Debt Matters

• Bolton, United Kingdom

• Lead Generator

  • Jul 2010 - Jul 2011

  I generated leads for various sales teams, including debt management, ppi claims and vehicle leasing. I generated leads for various sales teams, including debt management, ppi claims and vehicle leasing.